DSM FAQ

Here you will find answers to the most frequently asked questions about DSM. Please check answers here, if you will not find answer then fill the VIP HELP desk query.

Frequently asked questions regarding DSM solution

Question	Comments
Max. SD Card capacity	The maximum SD card capacity is 256 GB
Recording hours	2.4G per hour one minute's video recording file size is 40MByte.
Is 3G/4G available for DSM camera?	No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
Which telematics devices are integrated with DSM?	Teltonika  FMx640
Waht is the camera angle degree?	88 degree [ 88˚(D) 76˚(H) 42˚(V) ]
Voice warning supported?	Yes it is supported
What is the camera resolution?	720p
Could IR Camera damage driver's eyes?	No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp
How far is the working distance?	the recommended distance between a driver face and a DSM is 60cm~110cm
Recommended device placing location	A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
Yawning alarm is not working	Yawning alert is issued when a driver yawn two times within one minute. Please check out if your testing process is correct.
Is drowsiness warning working OK when a driver wears sunglasses	Yes
Is mask detection available ?	Yes
IP rating	4x
Is SBR ( Seat-belt reminder ) function supported ?	Yes it is supported. It is working over 10kmh.
Does camera meet with EU Regulation 2019/2144 standard ?	Yes, but the testing is still in process.
Is camera covered alarm supported?	Yes
Can it get a vehicle CAN speed ?	Yes, you can use the CAN reader to get the vehicle speed signal.
What is the specification of 2nd camera for DSM?	HD, FOV 120°, TVI Interface, DC 5V
What is the Wi-Fi band?	IEEE 802.11 b/g/n(2.4GHz)
How long it will take to install DSM with FMC640 into vehicle ?	Around 3 hours if doing it for the first time.
Where is recommended DSM camera placing location in vehicle?	DSM camera is recommended to be attach next to A-pillar
What for is Wi-Fi ?	For calibartion of DSM
What is the video length for 128GB ?	Around 40 hours.
How can I review video files ?	By extracting SD card from the device and inserting it into PC. Download the files from the SD card and run them on a video player.
Will I get photos only from camera functionality (Drowsiness, distraction, yawing) ?	No, DSM camera has periodic image setting, minimum interval is 60 secs and maximum is 3600 secs.
Will I get photos if FMC640 is not connected to DSM?	No, a connection between the FMC640 device and DSM is required.
With what Teltonika devices DSM has integration ?	FMX640
How far is DSM working distance?	80-100 cm
Is drowsiness warning detection works when a driver wears sunglasses?	The functionality requires the face of the driver to not be covered. Simple vision glasses are fine.
Is mask detection available ?	Yes, the DSM camera will notfy if mask is worn.
What will happen if driver will cover DSM camera ?	Camera will start making notification sounds until the view is clear.