General PCN
2023 December: Updated Teltonika Telematics product packing boxes
We are dedicated to continuously improving our products to provide you with the best possible experience. As part of this commitment, we are pleased to inform you about the recent updates to our product packaging.
| Change description | ||
|---|---|---|
| Change type | New QR codes with links to Teltonika Telematics Website, Wiki page and FOTA WEB system
Mark of conformity with the regulations in Ukraine Slogan ‘Easy Key to IoT’ Print colour change from blue/black to white | |
| Detailed description | Teltonika Telamatics box print: | |
| Old version:
|
New version:
| |
| Change reasons | Following these changes, the new marking will be streamlined with Teltonika visual representation and Teltonika Telematics customers will be able to access the most relevant Teltonika Telematics online resources easily and conveniently by scanning the newly added QR codes. | |
| Release date | The new marking of ECO packing boxes with the updated Teltonika Telematics print will be implemented in December 2023, allowing the transition period of 4-6 weeks. During this period, packages may be delivered with the old Teltonika Telematics print. | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All Teltonika products with standard branded ECO packing boxes | - | No changes |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within one week after issuing this notification, Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above. |
2023 October: Product ECO packing box identification/marking changes
We would like to inform you that Teltonika Telematics is going to update printed information on the ECO boxes. Therefore, customers will receive boxes with printed QR link to the Quick manual.
| Change description | ||
|---|---|---|
| Change type | ECO boxes printed information update | |
| Detailed description | Printed QR link to the Quick manual on ECO boxes | |
| Old version: Print version of single ECO packing on175x150x35mm box marking:    |
New version: Print version of single ECO packing on175x150x35mm box marking:    | |
| Change reasons | Teltonika Telematics customers will be able to find information about the product more easily and it will be possible to avoid printed quick manual | |
| Products release date | New ECO packaging box marking will be updated during October of 2023, with 4-6 weeks of transition period. Over this period package can be delivered with an old print. | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All Teltonika product with standard branded ECO packing boxes | - | No changes |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within one week after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above |
2023.03.07: GSM/LTE antenna bridge color difference
We would like to inform that you might receive FMx devices with different GSM/LTE antenna bridge color (except FMX64, FMM00A, FMX13A, FMB003, FMB020, FMB002, FMP100)
| Change description | ||
|---|---|---|
| Change type | GSM/LTE antenna bridge color mismatch | |
| Detailed description | GSM antenna bridge color mismatch | |
| Old version: Silver color GSM/LTE antenna bridge  |
New version: Gold/brass shade or Silver color GSM/LTE antenna bridge  | |
| Change reasons | Some of the devices will be produced with antenna which color might be different from previous batches. Some of the antennas during production might change color to gold/brass shade. | |
| Products release date | 2023 March | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All currently produced FM device except (except FMX64, FMM00A, FMX13A, FMB003, FMB020, FMB002, FMP100) | FMxxxx******* | No actual part change, only color of GSM/LTE antenna bridge might have gold/brass shade. |
| Change impact | ||
|---|---|---|
| Risk assessment | Testing of antennas which color has changed after production, to gold/brass shade have been performed and the results are the same to silver color antennas - no risk or affect in GSM/LTE signal because of the color change. | |
| Suggested implementation plan | No implementation is needed | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above |
2022 February: QR codes replace printed packing lists
We would like to inform you that Teltonika Telematics is going to replace printed packing lists with QR codes available on the packaging boxes.
| Change description | ||
|---|---|---|
| Change type | Packing change | |
| Detailed description | QR codes replace printed packing lists | |
| Old version:
Printed packing lists are included in group packaging boxes. |
New version:
When QR codes are introduced, packing lists will be available to download and print in VIP Helpdesk. Instruction how to use functionality can be download from here  | |
| Change reasons | Teltonika Telematics product packaging will become both more efficient and eco-friendly. | |
| Products release date | 2022 February | |
2021.10.03 - 2021.10.10: Product ECO packing box identification/marking changes
We would like to inform you, that from October 3rd to 10th, the packaging robot will be upgraded in production, which will temporarily make it impossible to use the box press printer. As a result, all boxes made on those days will have a sticker printed and affixed instead of a print. Therefore, customers can receive packages with a sticker instead of a print for some time.
| Change description | ||
|---|---|---|
| Change type | ECO Package marking type | |
| Detailed description | Packing direct printing on box technology will be temporarely replaced by the sticker. Information will remain the same. | |
Print version of single ECO packing box marking:   |
Temporary version of single ECO packing box marking:   | |
| Change reasons | Upgrade of packing robot in the manufacturing facility. | |
| Product release date | October 3rd-10th. | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All Teltonika brand product ECO packing boxes | - | No changes |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within one week after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above |
2021.07.16: Hardware change
We would like to inform you about the hardware change for FMx devices (except FMX64) starting from September of 2021.
| Change description | ||
|---|---|---|
| Change type | Hardware change | |
| Detailed description | New Flash memory component | |
| Old version: FMx devices with the current Flash memory component (128 MB) part number |
New version: FMx devices with the new Flash memory component (128 MB) part number | |
| Change reasons | Response to the global situation in component market and assurance of devices production lead time | |
| Products release date | 2021 September | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All currently produced FM device except (FMx64 family devices) | FMxxxx******* | Current Flash memory component change to new Flash memory component |
| Change impact | ||
|---|---|---|
| Risk assessment | Current CE and E-mark certificates are valid. Also, current purchase codes remain the same. | |
| Suggested implementation plan | No special actions are needed for the devices used with base FW, devices will arrive from factory with the latest FW which supports new Flash memory component. Flash memory size remains 128 MB. For the clients that are using Spec. FW, more detailed information will be provided directly | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above |
2021.04.30: Product ECO packing box identification/marking changes
We would like to inform you, that Teltonika products ECO packing boxes will be marked by direct printing on its technology, instead of printing on the sticker, starting from the 19th week of 2021.
| Change description | ||
|---|---|---|
| Change type | ECO Package marking type | |
| Detailed description | Packing box sticker will be replaced by direct printing on box technology. Information will remain the same. | |
| Old version of single ECO packing box marking: |
New version of single ECO packing box marking: | |
| Change reasons | To improve manufacturing efficiency, reliability and to have more eco-friendly packages. | |
| Product release date | New ECO packaging box marking will be released in manufacturing from the 19th week (middle of May) of 2021, with 4-6 weeks of transition period. Over this period package can be delivered with the old version sticker as well as a package with the new direct printing technology. | |
| Affected products | ||
|---|---|---|
| Model | Affected order codes | Order code changes |
| All Teltonika brand product ECO packing boxes | - | No changes |
| Change impact | ||
|---|---|---|
| Risk assessment | Clients’ special-order codes with special boxes will be changed on clients’ demand. | |
| Suggested implementation plan | If you are using special box version and would like an upgrade it to new, please contact your Teltonika Telematics sales manager.
Due to changes in package marking appearance we recommend contacting your customs agent with our change notification information, to avoid any unexpected delays in the customs clearance process. | |
| Acknowledgement of PCN receipt | ||
|---|---|---|
| If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above |
2024 January: Bluetooth® symbol added on laser engraving
Teltonika Telematics, UAB became an Adopter member of the Bluetooth Special Interest Group (Bluetooth SIG), which allows the use of published Bluetooth® wireless specifications and Bluetooth® trademarks. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Any use of these marks by Teltonika Telematics, UAB is under license.
For this reason, Teltonika Telematics, UAB will add the Bluetooth® symbol on the company products with the Bluetooth® technology laser engravings.
| Change description | ||
|---|---|---|
| Change type | Adding the Bluetooth® symbol after a device name on laser engravings with standard Teltonika Telematics engraving design.
Deleting BLE word from laser engravings with standard Teltonika Telematics engraving design. | |
| Detailed description | The example of TFT100 device laser engraving. All Teltonika Telematics devices with the Bluetooth® technology are going to be updated in the same way. | |
| Old version: Silver color GSM/LTE antenna bridge |
New version: Gold/brass shade or Silver color GSM/LTE antenna bridge | |
| Change reasons | As Teltonika Telematics, UAB joined the Bluetooth SIG Adopter membership, the Bluetooth® symbol is added in the laser engravings of the company’s devices. | |
| Release date | The updated laser engravings of standard Teltonika Telematics design will be implemented in January 2024, allowing the transition period of 4-6 weeks. During this period, devices may be delivered with the old Teltonika Telematics laser engraving design. | |