General PCN

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2021.07.16: Hardware change[edit | edit source]

We would like to inform you about the hardware change for FMx devices (except FMX64) starting from September of 2021.

Change description
Change type Hardware change
Detailed description New Flash memory component
Old version:
FMx devices with the current Flash memory component (128 MB) part number
New version:
FMx devices with the new Flash memory component (128 MB) part number
Change reasons Response to the global situation in component market and assurance of devices production lead time
Products release date 2021 September
Affected products
Model Affected order codes Order code changes
All currently produced FM device except (FMx64 family devices) FMxxxx******* Current Flash memory component change to new Flash memory component
Change impact
Risk assessment Current CE and E-mark certificates are valid. Also, current purchase codes remain the same.
Suggested implementation plan No special actions are needed for the devices used with base FW, devices will arrive from factory with the latest FW which supports new Flash memory component. Flash memory size remains 128 MB. For the clients that are using Spec. FW, more detailed information will be provided directly
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

2021.04.30: Product ECO packing box identification/marking changes[edit | edit source]

We would like to inform you, that Teltonika products ECO packing boxes will be marked by direct printing on its technology, instead of printing on the sticker, starting from the 19th week of 2021.

Change description
Change type ECO Package marking type
Detailed description Packing box sticker will be replaced by direct printing on box technology. Information will remain the same.
Old version of single ECO packing box marking:
Old-single.png
Old version of group ECO packing box marking:
Old-group.png
New version of single ECO packing box marking:
New-single.png
New version of group ECO packing box marking:
New-group.png
Change reasons To improve manufacturing efficiency, reliability and to have more eco-friendly packages.
Product release date New ECO packaging box marking will be released in manufacturing from the 19th week (middle of May) of 2021, with 4-6 weeks of transition period. Over this period package can be delivered with the old version sticker as well as a package with the new direct printing technology.
Affected products
Model Affected order codes Order code changes
All Teltonika brand product ECO packing boxes - No changes
Change impact
Risk assessment Clients’ special-order codes with special boxes will be changed on clients’ demand.
Suggested implementation plan If you are using special box version and would like an upgrade it to new, please contact your Teltonika Telematics sales manager.

Due to changes in package marking appearance we recommend contacting your customs agent with our change notification information, to avoid any unexpected delays in the customs clearance process.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above