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What debug information should be collected? (view source)
Revision as of 21:18, 7 April 2020
, 21:18, 7 April 2020no edit summary
===Read it if you want to know what troubleshooting you should get before registering and issue with our technicians.===
===Read it if you want to know what troubleshooting you should get before registering and issue with our technicians.===
=== '''Essiantial information''' ===
==='''Essiantial information'''===
====What is the Device model, Configuration, Firmware/Configurator Versions:====
====What is the Device model, Configuration, Firmware/Configurator Versions:====
==='''Provide additional information'''===
==='''Provide additional information'''===
==== DUMP/LOG files, Raw server data, Other relevant information ====
''The logs allow the engineers to provide you with initial insights into your issue with the first response.''
''The logs allow the engineers to provide you with initial insights into your issue with the first response.''