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| <td style="width: 30%; border: 1px solid white; background: white;"> Click on '''Info''' icon: | | <td style="width: 30%; border: 1px solid white; background: white;"> Click on '''Info''' icon: |
| </td> | | </td> |
− | <td style="width: 70%; border: 1px solid white; background: white;"> You will be lead ''Teltonika Telematics Wiki'' page of the feature: | + | <td style="width: 70%; border: 1px solid white; background: white;"> You will be lead to ''Teltonika Telematics Wiki'' page of the feature: |
| </td> | | </td> |
| </tr> | | </tr> |
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| </table> | | </table> |
| | | |
− | Because of this improvement, we recommend making an update of the ''.NET framework'' version by the below provided steps. | + | Because of this improvement, you need to do an update of the ''.NET framework'' version by the below provided steps. |
| | | |
| ==Steps how to install .NET Runtime for Desktop== | | ==Steps how to install .NET Runtime for Desktop== |
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| # Then, open the file and start the installation of the .NET framework: [[Image:.NET framework4.png|600px|none]] | | # Then, open the file and start the installation of the .NET framework: [[Image:.NET framework4.png|600px|none]] |
| # After successful installation, please try to open '''[[Teltonika Configurator]]''' for fleet management, again. | | # After successful installation, please try to open '''[[Teltonika Configurator]]''' for fleet management, again. |
| + | |
| + | == Ways to determine the required version == |
| + | |
| + | # After you will get a notification about the installation of the newer .NET framework version open the Run dialog by pressing Windows+R. [[Image:.NET framework 1.png|600px|none]]2. Type eventvwr (or eventvwr.msc) and click OK [[File:Run eventvwr.png|none]] 3. Expand Windows Logs Selection and Right click on Application<br /> [[File:Applications eventvwr.png|frameless]][[File:Filter eventvwr.png|frameless|319x319px]] <br />4. Press Filter Current Log. In the pop-up table select Event levels as indicated on the screen-shot (Critical, Warning, Error) and select Logged time to Last Hour and click OK[[File:Filters eventwr.png|none|thumb]]<br />5. In the column Source of the list displayed, find the latest event .NET Runtime. The General description will show the required version.[[File:Error eventvwr.png|none|thumb]] |
| | | |
| ==Additional Notes== | | ==Additional Notes== |
− | '''Note No. 1:''' in some cases, the '''''x64''''' version should be installed as well like when using '''''Windows 11'''''. <br> | + | '''Note No. 1:''' in some cases, the '''''x64''''' version should be installed as well like when using '''''Windows 11'''''. <br>'''Note No. 2:''' when after installing the '''''x86''''' version the ''[[Teltonika Configurator]]'' is still not running, please try to install the '''''x64''''' version. |
− | '''Note No. 2:''' when after installing the '''''x86''''' version the ''[[Teltonika Configurator]]'' is still not running, please try to install the '''''x64''''' version. | |
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| [[Category: Frequently Asked Questions - FAQ]] | | [[Category: Frequently Asked Questions - FAQ]] |