Changes

426 bytes removed , 12:07, 11 September 2023

Line 16: Line 16:

*Camera might have a problem detecting SD card. Format microSD card using a FAT file system (FAT32 or exFAT). Try different cards. Try re-inserting the cards while the camera is turned on. Also, keep in mind that the smallest supported card is 16 GB.

*Physical camera restart. Disconnect the camera’s power supply and disconnect from the FMX125 device. Leave the camera for a few minutes like that and power it on but do not connect to the FMX125 for a few minutes. After some time, reconnect the device and check if the camera responds.

−

*Try firmware update:

+

*Check whether Codec8 Extended is enabled. Without Codec8 Extended, parameters of AVL ID 497, 498, 499 '''WILL''' not be sent.

−

**Upload firmware to both SD cards. The firmware file has to be the exact name “JPEG_IPC_APP” name without any extensions.

−

**Disconnect the camera from the FMX125 device.

−

**Power the camera off.

−

**Put the SD cards in.

−

**Turn the power on but do not connect to the FMX125.

−

**Wait for 3-5 minutes.

−

**Turn off the power and reconnect to the FMX125 device.

−

**Power on the camera with the FMX125 device.

−

**Check whether Codec8 Extended is enabled. Without Codec8 Extended, parameters of AVL ID 497, 498, 499 '''WILL''' not be sent.

[[Image:Data_protocol.gif|300px]]

Edgar.dementenko

Administrators

1,605

edits

Changes

DualCam Troubleshoot (view source)

Revision as of 12:07, 11 September 2023