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Here are steps how to capture OBDII log from teltonika devices with OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
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#1) Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device. 2) Start vehicle engine (skip if vehicle is deployed)  3) Send following '''SMS commands''' to teltonika tracker:
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===Description===
#* If you have set SMS login and password:<code>login pass sdformat</code> <code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code>
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Here are steps how to capture OBDII log from Teltonika devices with Bluetooth® OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
#* IIf SMS login and password are not set leave two spaces before command:  <code>sdformat</code>
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#Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
#* If you have set SMS login and password   <code>log2sdfilterset 0;2;4;7;1</code>
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#'''Start vehicle engine''' (skip if vehicle is deployed)   
#* If SMS login and password are not set leave two spaces before command:  <code>log2sdfilterset 0;2;4;7;1</code>If command <code>log2sdfilterset</code> was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:5</code> then you can restart the device
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#Send following '''SMS commands''' to Teltonika tracker:
#* If you have set SMS login and password: <code>login pass cpureset</code>
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##If you have set SMS login and password:<code>login pass sdformat</code><br>'''Note:''' This will delete all previous DUMP logs without and records that have not been sent yet.<br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>
#* If SMS login and password are not set leave two spaces before command:  <code>cpureset</code> Filter description:  Filter 0 - default filters (No additional data)  Filter 2 - turn on AVL record creation filter  Filter 4 - turn on CAN adapter filter  Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII BT dongle)  Filter 1 - save installed filters to memory after restart  4) After the SMS response message CAN adapter log capturing has been started.  5) Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine.(skip if vehicle is deployed) 6) '''Download''' captured log (dump) files.
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##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:
#*[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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##*'''Filter 0''' - default filters (No additional data)
#*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span>2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:
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##*'''Filter 2''' - turns on AVL record creation filter
#**If you have set SMS login and password: <code>login pass web_connect</code>
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##*'''Filter 4''' - turns on incoming CAN/OBDII data filter
#**If SMS login and password are not set leave two spaces before command: <code><span>aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>
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##*'''Filter 7''' - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT
#After you have downloaded log files send following '''SMS command''' to FMX1YX device:
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##*'''Filter 1''' - saves installed filters to memory after restart<br>'''Note:''' If you are using bluetooth OBDII dongle use <code>log2sdfilterset 0;2;4;7;1</code> instead of <code>log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received
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##If you have set SMS login and password: <code>login pass cpureset</code>
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##If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>
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#After the SMS response message CAN adapter log capturing has been started.   
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#Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed)
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#'''Download''' captured log (dump) files.
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#
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==== Using '''Teltonika Configurator''' ====
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[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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#
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==== Using '''FOTA WEB''' ====
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<p>[[File:FOTAWEB v2.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB v2.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]].<br>To start download process at once send following SMS command:
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#*If you have set SMS login and password: <code>login pass web_connect</code>
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]]
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#After you have downloaded log files send following '''SMS command''' to Teltonika device:
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
#*If SMS login and password are not set leave two spaces before command: <code><span>aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.
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[[Category: Frequently Asked Questions - FAQ]]