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==How does it work?==
 
==How does it work?==
<p>All our devices are able to transmit their current state when they are connected to PC using USB cable.
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<p>All our devices are able to transmit their current state when they are connected to PC using USB cable or over the air using [https://wiki.teltonika-gps.com/view/FOTA_WEB| Fota Web].
 
</p><p>Log file is used to detect errors and provide information when device is operating unexpectedly.<br />
 
</p><p>Log file is used to detect errors and provide information when device is operating unexpectedly.<br />
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==Using filters for different issues==
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Always use login and password before commnad like with all other commands for FMB devices [https://wiki.teltonika-gps.com/view/FMB120_SMS/GPRS_Commands| How to send an sms]
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=====Connectivity issue=====
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03.27 base -> log2sdfilterset 0;11;12;13;18;2;1
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03.28/29 base -> log2sdfilterset 0;3;11;12;13;19;18;1
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=====OBD/CAN log=====
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log2sdfilterset 0;3;4;2;1
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=====GPS accuracy issue=====
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log2sdfilterset 0;3;17;1
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=====Accelerometer, calibration issue=====
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log2sdfilterset 0;3;2;22;21;1
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=====BLE sensors/beacons=====
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log2sdfilterset 0;3;2;20;1
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=====CarSharing FW (BT/BLE/CAN filter)=====
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log2sdfilterset 0;3;7;8;4;1
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=====1-wire issue=====
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log2sdfilterset 0;3;2;5;1
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=====TimeSync issue=====
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log2sdfilterset 0;3;6;1
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=====DOUT control/Immo issue=====
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log2sdfilterset 0;3;2;10;14;1
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<br>
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<br>
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Note: Filters are applicable for following Tracker groups:
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<br>
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* Basic Trackers;<br>
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* Fast & Easy Trackers;<br>
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* Advanced Trackers;<br>
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* OBD Trackers;<br>
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* CAN Trackers & Adapters.<br>
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Groups can be found in [https://wiki.teltonika-gps.com/view/Main_Page landing page]
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{| class="wikitable" style="border-style: solid; border-width: 0px"
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|-
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| style="text-align: left; background: #F6F6FB;"        | [[Image:Bw_nb.png|50px]]
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| style="text-align: left; background: #F6F6FB;"        | After issue is reproduced and logs are collected, please, remove filters by sending -> log2sdfilterset 0 - SMS command!
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|-
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|}
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==Steps to collect log file through FOTA WEB==
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Send [https://wiki.teltonika-gps.com/view/FMB120_SMS/GPRS_Commands| web_connect] sms command to device after log download task is assigned.
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[[File:FOTA_WEB_Log_Download.mp4|1200px]]
    
==Steps to collect log file through Terminal.exe==
 
==Steps to collect log file through Terminal.exe==
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==Other Log capture guides==
 
==Other Log capture guides==
[https://wiki.teltonika-gps.com/view/How_to_capture_OBDII_data_log%3F| OBDII Logging]
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====[https://wiki.teltonika-gps.com/view/How_to_capture_OBDII_data_log%3F OBDII Logging]====
[https://wiki.teltonika-gps.com/view/How_to_capture_CAN_adapter_log_from_FMX1YX| CAN adapter logging]
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<br>
https://wiki.teltonika-gps.com/view/How_to_capture_remote_Tacho_log_from_FM_device%3F| Tachograph file download logging]
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====[https://wiki.teltonika-gps.com/view/How_to_capture_CAN_adapter_log_from_FMX1YX CAN adapter logging]====
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<br>
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====[https://wiki.teltonika-gps.com/view/How_to_capture_remote_Tacho_log_from_FM_device%3F Tachograph file download logging]====
 
[[Category: Frequently Asked Questions - FAQ]]
 
[[Category: Frequently Asked Questions - FAQ]]