Difference between revisions of "TCT FAQ"

From Wiki Knowledge Base | Teltonika GPS
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*<div class="mw-customtoggle-9" style="color: #0054A6;"><font size="2">Can we adjust the Screen Resolution of TCT?</font></div>
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*<div class="mw-customtoggle-9" style="color: #0054A6;"><font size="2">Can we manually adjust the Screen Resolution of TCT?</font></div>
 
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  Yes, If you ever encountered the issue that some parameters do not fit the screen, TCT is adapted to different screen sizes. It does not matter if you use a 13, 15, or 27-inch screen
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  No, but TCT automatically adapts to different screen sizes.
 
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*<div class="mw-customtoggle-10" style="color: #0054A6;"><font size="2">What languages will be available on TCT?</font></div>
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*<div class="mw-customtoggle-10" style="color: #0054A6;"><font size="2">Which languages TCT support?</font></div>
 
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  TCT will be available in English other languages can be added in the future based on the demand from customers. Spanish and French have higher chances to be added, implementing Arabic would be more complicated due to its right-to-left structure.
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  Currently, TCT is only available in the English language. Though it's possible to add other languages.  
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*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Is there an option to save configuration file to the cloud?</font></div>
 
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With the desktop version - no. When the web version will be released, it will save configuration directly to FOTA WEB.  
 
 
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  Mouseover to the ID icon inside the parameter box, please check the GIF below to know more.
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  Mouseover to the ID icon inside the parameter box. Please check the visual example below.
 
[[File:Parameter ID.gif|thumb|alt=|none]]
 
[[File:Parameter ID.gif|thumb|alt=|none]]
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*<div class="mw-customtoggle-14" style="color: #0054A6;"><font size="2">How to use tool tip?</font></div>
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*<div class="mw-customtoggle-14" style="color: #0054A6;"><font size="2">How to use tooltip?</font></div>
 
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  Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information, please check the GIF below to know more.
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  Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. Please check the visual example below.
 
[[File:Tool_tip_click.gif|thumb|alt=|none]]
 
[[File:Tool_tip_click.gif|thumb|alt=|none]]
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*<div class="mw-customtoggle-15" style="color: #0054A6;"><font size="2">Does TCT support search through Parameter ID/Keyword? </font></div>
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*<div class="mw-customtoggle-15" style="color: #0054A6;"><font size="2">Is it possible to search for parameters using Parameter ID/Keyword? </font></div>
 
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  Yes, please check our wiki page for more information. >>>[[TCT_Search| TCT Search]].  
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  Yes, please check our wiki page for more information. >>>[[TCT_Search| TCT Search]].  
 
   
 
   
 
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*<div class="mw-customtoggle-16" style="color: #0054A6;"><font size="2">What about debugging the TCT? Logs will be saved on the cloud or locally? Or maybe both? </font></div>
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*<div class="mw-customtoggle-16" style="color: #0054A6;"><font size="2">How to find debug information? Where log files will be saved? </font></div>
 
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  In Configuration settings, you will see the path and open button for TCT logs. It will be saved locally (desktop version). >>>[[TCT_Device_Status#Maintenance| TCT Maitenance]].  
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  By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maitenance]].  
 
   
 
   
 
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*<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">Can Auto update be turned off? </font></div>
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*<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">Can I turn off Auto-update feature? </font></div>
 
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  The user can’t turn off the Auto update feature (in other words, the notifications about new versions will still be received). Meantime it’s up to the user to install these updates or not.  
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  The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version.  
 
   
 
   
 
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*<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">If for some reason client wants to roll back the TCT version, is it possible? </font></div>
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*<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">Is rollback to the previous version supported? </font></div>
 
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  The software doesn’t support this. The client can do it manually (download an older version and install it).  
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  No. But if there is a need to do this, you can download an older version and install it.  
 
   
 
   
 
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Revision as of 11:45, 24 April 2023

Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQ

Frequently Asked Questions

  • Which Operating Systems are supported by the TCT? 
The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> Minimum System Requirements
  • Is TCT a web-based tool?
TCT is a desktop application, though a web-based TCT version is in the plans.
  • Is TCT supported by the mobile platforms?
Not at the moment.
  • Which Teltonika Telematics devices are supported by the TCT? 
TCT  supports all Teltonika Telematics devices., except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
  • Are there any plans to support currently available Autonomous devices in TCT?
No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.
  • Which device firmware versions support TCT?
Teltonika Telematics devices with firmware version 03.27.13.Rev.03 or higher are supported by the TCT.
  • Does TCT support any of the Special/Experimental Firmware versions?
At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.
  • Is configuration through Bluetooth supported?
TCT does not support configuration through Bluetooth.
  • Can we manually adjust the Screen Resolution of TCT?
No, but TCT automatically adapts to different screen sizes.
  • Which languages TCT support?
Currently, TCT is only available in the English language. Though it's possible to add other languages.
  • Can we check the current device Configuration File name on TCT?
Yes, please check our  wiki page for more information. >>> Editing a Configuration file.
  • How to check the Parameter ID using the TCT?
Mouseover to the ID icon inside the parameter box. Please check the visual example below.
  • How to use tooltip?
Mouse over to the 'i' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. Please check the visual example below.
  • Is it possible to search for parameters using Parameter ID/Keyword? 
Yes, please check our wiki page for more information. >>> TCT Search.
  • How to find debug information? Where log files will be saved? 
By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>> TCT Maitenance.
  • Can I turn off Auto-update feature? 
The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version.
  • Is rollback to the previous version supported? 
No. But if there is a need to do this, you can download an older version and install it.
  • Does Old Teltonika Configurator will support new firmware and new devices in the future? 
Teltonika Configurator will have new versions and will support new firmware for existing platform devices as long as its End of Life is not planned. New platform devices won’t be supported in Teltonika Configurator, it will work with TCT only.
  • Will there be EOL date for old configurator? 
Yes, Teltonika Configurator will be discontinued at some point in future. However, we want to give our customers enough time to get used to TCT. Now there is no EOL date planned.
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