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What debug information should be collected? (view source)
Revision as of 14:27, 16 February 2023
, 14:27, 16 February 2023no edit summary
Note 5.1: In the GIF file is save to Documents folder for quick access by pressing the "Open directory" button in the configurator.
Note 5.1: In the GIF file is save to Documents folder for quick access by pressing the "Open directory" button in the configurator.
=='''Log capturing using terminal'''==
[[File:Devicemanager COM1.png|right]]
<p>All our devices are able to transmit their current state when they are connected to PC using USB cable.
</p><p>Log file is used to detect errors and provide information when device is operating unexpectedly.<br />
</p><p>Required Terminal application for log capturing can be downloaded here: [https://appdb.winehq.org/objectManager.php?sClass=version&iId=23025 Terminal]
<br />
</p><p>After connecting device to PC, it creates two ports:
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<br />
</p>
<ul><li><b>USB Debug Port</b> - used for modem trace.</li>
<li><b>USB Modem Port</b> - used for <b>terminal log</b>.</li></ul>
<p><br />
<br />
<br />
</p><p>If connected device is not recognized by PC, please install appropriate drivers.<br />
Download Teltonika COM port driver from the link: [https://wiki.teltonika-gps.com/images/d/d0/TeltonikaCOMDriver.zip COM port driver]
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</p>
<table class="wikitable" style="background: #0054A6; color: black; border: 2px #0054A6; border-bottom: 1px solid #0054A6;border-top: 1px solid #0054A6;border-left: 1px solid #0054A6;border-right: 1px solid #0054A6;">
<caption>
</caption>
<td style="width: auto; text-align: left; border: 1px solid #0054A6; border-bottom: 1px solid #0054A6; background: #0054A6; color: white;"><b>NOTE:</b>
</td>
<td style="width: auto; text-align: left; border: 1px solid #0054A6; border-bottom: 1px solid #0054A6; background: white;">
[[File:390px-BaseCOM.png|right]]
<p><br />
<br /><br /><br />
</p>
<ul><li>Additionally, you can find your port when opening configurator.</li>
<li>Do not forget to leave configurator in first page as shown in the example, because while device configuration page is open, you will not be able to start your logging process.</li></ul>
</td></tr></table>
<p><b>Follow these steps to start log:</b>
</p>
<ul><li>select COM port;</li>
<li>select the baud rate;</li>
<li>handshaking parameters;</li>
<li>click connect and "<b>Start Log</b>" button.</li></ul>
<p>If log is not running, please send .log:1 command (see picture below). Now you are able to monitor all internal processes happening in the device. All logged process is saved in the txt file.<br />
<b>Note</b>: Send command .log:0 to stop logging.
</p>
[[File:Terminal log.png|center]]
=='''Quick links'''==
=='''Quick links'''==
