Product change notifications (PCN) is the way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, firmware changes, changes to package contents, etc.
This page stores information regarding changes to the FMB964 tracking device. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).
2020.01.22: Base firmware update
We would like to inform you about the base firmware update for FMB964 starting from January 22th, 2020. New production firmware version will be 03.25.15.Rev.01.
Client's special firmware versions or order codes with special firmware will not be updated to latest base firmware automatically
Suggested implementation plan
If you are using special firmware version and would like an upgrade to new features of latest base firmware, please contact your Teltonika sales manager.
2019.07.22: new no brand Eco friendly boxes
Effective September 2019, FMB964 trackers with no brand packaging will be shipped with a new no brand eco-friendly box.
Change description
Change type
Packaging
Detailed description
Improved and more environmentally friendly packaging box
Old single packaging version:
Dimensions: 165 (W) x 145 (D) x 35 (H)
New single packaging version: Dimensions: 175 (W) x 150 (D) x 35 (H)
Old group packaging version:
Dimensions: 355 (W) x 175 (D) x 60 (H)
New group packaging version: Dimensions: 355 (W) x 175 (D) x 60 (H)
Change reasons
The new box is better for the environment
Product release date
Devices with new packaging will be released in manufacturing from September with 2 months of transition period. Over this period devices with white packaging can be delivered as well as devices with the new eco boxes.
Due to the new look of boxes we strongly recommend to update your marketing materials. Because of the new color of the packaging box, if necessary, update your branding materials (stickers, logo layouts).
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
2019.06.14: Device module information display changes
We would like to inform you, that the information display on device module TM2500 will be updated in the factory from July 2019.
Change description
Change type
External/visual
Detailed description
Information display on TM2500 module will change from sticker to laser print. Information provided on module will remain the same.
Old Version:
New Version:
Change reasons
Laser printing will increase reliability, speed, and will reduce paper waste.
Product release date
Devices with new module marking will be released in manufacturing from July with 2 months of transition period. Over this period devices with sticker can be delivered as well as devices with laser print.
The change will not affect clients. All the module characteristics will remain unchanged. The only sticker on module will be changed to laser print. The displayed information will remain the same.
Suggested implementation plan.
Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in the customs clearance process.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2019.04.12: new eco friendly box
Effective April 2019 week 18, FMB964 trackers will be packed with a new eco-friendly box.
Change description
Change type
Packaging
Detailed description
Improved and more environmentally friendly packaging box
Old version:
New version:
Change reasons
The new box is better for the environment
Product release date
April 2019, week 18
Affected products
Model
Affected order codes
Order code changes
FMB964
FMB964*******
No changes
Change impact
Risk assessment
No risk factors encountered with this change
Suggested implementation plan
Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2019.04.12: new eco friendly box
Effective April 2019, FMB964 trackers will be shipped with a new eco-friendly box.
Change description
Change type
Packaging
Detailed description
Improved and more environmentally friendly packaging box
Old version:
New version:
Change reasons
The new box is better for the environment
Product release date
April 2019
Affected products
Model
Affected order codes
Order code changes
FMB964
FMB964*******
No changes
Change impact
Risk assessment
No risk factors encountered with this change
Suggested implementation plan
Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2019.04.10: IMEI/SN display on device Changes
We would like to inform you, that IMEI/SN info display on the FMB964 device will be updated in the factory from June 2019.
Change description
Change type
External/visual
Detailed description
IMEI/SN info on device display change from barcode to QR
Old Version:
New Version:
This change will not affect device packing and logistic lists. It will remain as barcode.
Change reasons
QR format will increase reliability and minimize error rate, because of the error correction feature and improved reading in low contrast.
Product release date
Devices with new QR Code format will be released in manufacturing from June with 2 months of transition period. Over this period devices with barcode can be delivered as well as devices with QR code.
Affected products
Model
Affected order codes
Order code changes
FMB964
FMB964******
No changes
Change impact
Risk assessment
Risk assessment for devices management required
Suggested implementation plan
Due to changes in device information display we strongly recommend to check, and prepare your tools to read QR codes.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2019.02.20: Top Tampography Changes
We would like to inform you, that tampography of the FMB964 device was updated in the factory on the 20th of February.
Change description
Change type
External/visual
Detailed description
Top tampography design changed
Old Version:
New Version:
Change reasons
1. Updated Teltonika address to Saltoniskiu st. 9B-1 2. Added WEEE label. (WEEE - Waste from Electrical and Electronic Equipment) 3. Changes to device description
Product release date
Updated tampographs will be used from the time when the stock will be sold all leftovers. Planned date: 2019.03.XX
Affected products
Model
Affected order codes
Order code changes
FMB964
FMB964*******
No changes
Change impact
Risk assessment
No risk factors encountered with this change
Suggested implementation plan
Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
