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How to capture remote log from FM device? (view source)
Revision as of 16:49, 21 March 2019
, 16:49, 21 March 2019no edit summary
#* If SMS login and password are not set leave two spaces before command: <code><span style=
#* If SMS login and password are not set leave two spaces before command: <code><span style=
"color:#f8f9fa">aa</span>log2srv 1,3,'''APN''','''APNusername''','''APNpassword''','''IP''','''port''',1200,0”</code><p>If command was sent correctly you should receive SMS Response:<code>LOG2SRV OK=1, 3, IP, port, 1200, 0</code></p><p>[[File:Alert.png|50px|left|link=]]<b>Up to 5 minutes delay could appear if wrong <code>log2srv</code> commands settings will be sent, during that time no SMS or GPRS command could be received. SMS will be hanging, after timeout, hanging SMS’s will be proceeded.</b></p>
"color:#f8f9fa">aa</span>log2srv 1,3,'''APN''','''APNusername''','''APNpassword''','''IP''','''port''',1200,0”</code><p>If command was sent correctly you should receive SMS Response:<code>LOG2SRV OK=1, 3, IP, port, 1200, 0</code></p><p>[[File:Alert.png|50px|left|link=]]<b>Up to 5 minutes delay could appear if wrong <code>log2srv</code> commands settings will be sent, during that time no SMS or GPRS command could be received. SMS will be hanging, after timeout, hanging SMS’s will be proceeded.</b></p>
# After successful '''SMS response''' device will start streaming log to '''Hercules''' program. '''(1)''' Logfile bytes will start increasing and '''(2)''' connected device will appear. Device log will be captured for '''10 minutes'''.<p>[[File:Hercules_connected.png|400px]]</p><p>If you want to stop log capturing immediately send following '''SMS command''' to FM device:</p>
# After successful '''SMS response''' device will start streaming log to '''Hercules''' program. '''(1)''' Logfile bytes will start increasing and '''(2)''' connected device will appear. Device log will be captured for '''20 minutes'''.<p>[[File:Hercules_connected.png|400px]]</p><p>If you want to stop log capturing immediately send following '''SMS command''' to FM device:</p>
#* If you have set SMS login and password: <code>login pass log2srvstop</code>
#* If you have set SMS login and password: <code>login pass log2srvstop</code>
#* If SMS login and password are not set leave two spaces before command: <code><span style=
#* If SMS login and password are not set leave two spaces before command: <code><span style=
"color:#f8f9fa">aa</span>log2srvstop</code>
"color:#f8f9fa">aa</span>log2srvstop</code>
# Provide captured log to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
# Provide captured log to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
