Changes

RMA guidelines for FM devices (view source)

Revision as of 07:30, 7 August 2019

2,233 bytes removed ,  07:30, 7 August 2019
no edit summary
Line 7: Line 7:  
! style="width:60%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Hardware issue
 
! style="width:60%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Hardware issue
 
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Does FM need to be sent to warranty?
 
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Does FM need to be sent to warranty?
−
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Remote connection status
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 14: Line 13:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;"  |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;"  |   
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 24: Line 21:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 34: Line 29:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 42: Line 35:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color="bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font>
 
<font color="bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 50: Line 41:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
 
<font color=" #009900"><b>YES, if this issue is true</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 61: Line 50:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if all the points are false, but FM still does not send data</b></font>
 
<font color=" #009900"><b>YES, if all the points are false, but FM still does not send data</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color=" #009900"><b>IS REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 71: Line 58:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if overcurrent message is still present after GPS antenna change</b></font>
 
<font color=" #009900"><b>YES, if overcurrent message is still present after GPS antenna change</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color=" #009900"><b>IS REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 81: Line 66:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if another FM device gets GPS FIX with the same antenna</b></font>
 
<font color=" #009900"><b>YES, if another FM device gets GPS FIX with the same antenna</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color=" #009900"><b>IS REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 95: Line 78:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
 
<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color=" #009900"><b>IS REQUIRED</b></font>
   
|-
 
|-
 
|}
 
|}
Line 107: Line 88:  
! style="width:60%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Firmware issue
 
! style="width:60%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Firmware issue
 
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Eligible for warranty?
 
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Eligible for warranty?
−
! style="width:20%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: center;" | Remote connection status
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 113: Line 93:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color="009900"><b>YES, if unable to recover device manually</b></font>
 
<font color="009900"><b>YES, if unable to recover device manually</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="009900"><b>REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 120: Line 98:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if unable to reflash to base firmware</b></font>
 
<font color=" #009900"><b>YES, if unable to reflash to base firmware</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color="bb0000"><b>NOT REQUIRED</b></font>
   
|-
 
|-
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |  
Line 127: Line 103:  
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |   
 
<font color=" #009900"><b>YES, if the solution does not help</b></font>
 
<font color=" #009900"><b>YES, if the solution does not help</b></font>
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
  −
<font color=" #009900"><b>IS REQUIRED</b></font>
   
|-
 
|-
 
|}
 
|}
Retrieved from "https://wiki.teltonika-gps.com/view/Special:MobileDiff/42119"

Navigation menu