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| * If client ensures that device does have 10-30 V DC power supply and still does not start, such device should be sent to warranty. | | * If client ensures that device does have 10-30 V DC power supply and still does not start, such device should be sent to warranty. |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
− | <font color=" #009900"><b>YES, if this issue is true</b></font>
| |
− | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
| |
− | <b>Fill out [https://teltonika.lt/rma/ RMA request form]</b>
| |
− | |-
| |
− | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" |
| |
− | Visible physical damage (FMXXXX damaged, GPS antenna damaged...):<br/>
| |
− | * Visible physical damage on device case; <br/>
| |
− | * Visible physical damage on device PCB; <br/>
| |
− | * Visible deformation of internal battery;
| |
− | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
| |
| <font color=" #009900"><b>YES, if this issue is true</b></font> | | <font color=" #009900"><b>YES, if this issue is true</b></font> |
| | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | | | | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | |
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| |} | | |} |
| <br/> | | <br/> |
| + | |
| ==Firmware Issues== | | ==Firmware Issues== |
| The table below contains information on which firmware related issues are covered by the warranty service and which issues are not: | | The table below contains information on which firmware related issues are covered by the warranty service and which issues are not: |