2,943 bytes added
, 14:10, 24 April 2020
The main questions and answer listed in the selected FAQ section.
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! style="background: black; color: white;" |Question
! style="background: black; color: white;" |Answers
! style="background: black; color: white;" |Information Links:
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! style="text-align: left;" |How to know if my Teltonika Configurator Version is suitable for my device?
||Please check the Teltonika device Model & Firmware version. Each should match with Teltonika Configurator version. Find the optimal Teltonika Configurator version in the external link provided.||
[[FM Configurator versions]]
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| '''My device is detected as "NotSupported"'''
|You are using a wrong Teltonika Configurator version. This mainly happen when a device technology change is done GSM/UMTS/LTE. Update the device firmware and download the dedicated configuration version.
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[[FM Configurator versions]]
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|'''What does upper buttons do?'''
|'''Load:''' Allows the user to read the current device configuration.
'''Save:''' Allows user to save the recently developed configuration into Teltonika device.
'''Load Defaults:''' Load and save default configuration values.
'''Save to file:''' Allows user to save the recently developed configuration into a PC or External HDD folder.
'''Load from file:''' Allows user to open a configuration file for Teltonika devices saved in PC or external HDD.
'''Read records:''' Allows user to read all the record from a Teltonika device to a file
'''Reset device:''' Apply a reboot over device.
'''Device Information:''' Provide the data about device
'''Get Actual Profile:''' Know the profile you device is currently working on. Supported devices (FM63, FMB630)
'''Add Keyword:''' Add the security keyword to prevent the reconfiguration of your device. The device after unsuccessful 5 atemps of keyword inserting is blocked.
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! style="text-align: left;" |My configuration version which i'm trying to upload do not mach my device
||A Configuration file must be develop by Firmware version & Teltonika device. If an uncompatibility error pops up, a Firmware & Hardware difference must be happening ||Make sure to find the correct configurators version and Firmware verions according your project:
[[FM Configurator versions]]
Make sure new configurator version matches your device firmware branch.
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|'''How Do I know my configuration is saved?'''
|'''1.''' Save the configuration to file first to the device by pressing '''Save''' button
'''2.''' Save configuration file to your computer by pressing '''Save to file''' button. '''3.''' Press the '''Load''' button in the device.
If after pressing '''Load''' button configuration did not changed, it means it was saved successfully.
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! style="text-align: left;" |Where Can I get the latest Teltonika Configurator Versions?
||Find the optimal Teltonika Configurator versions in the link provided.
||[[FM Configurator versions]]
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