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'''Download''' the '''Logs''', '''Configuration''' from the devices
'''Download''' the '''Logs''', '''Configuration''' from the devices
|More Information about the possibilities is in our wiki manual:[[FOTA_WEB_v2]]
|More Information about the possibilities is in our wiki manual: '''[[FOTA_WEB_v2]]'''
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! style="text-align: left;" |Some of the devices I have do not appear in my FOTA. How can I make the device appear in my account?
! style="text-align: left;" |Some of the devices I have do not appear in my FOTA. How can I make the device appear in my account?
! style="text-align: left;" |Why the device does not connect instantly to the FOTA when I assign the update?
! style="text-align: left;" |Why the device does not connect instantly to the FOTA when I assign the update?
||The connection to the FOTA comes from the device's side. There is a need to wait for the 12 hours period by default for the device to connect. It is possible to send the '''SMS/GPRS''' command '''to make the instant connection''' to the FOTA. Please check the SMS command '''web_connect''' in the link provided.
||The connection to the FOTA comes from the device's side. There is a need to wait for the 12 hours period by default for the device to connect. It is possible to send the '''SMS/GPRS''' command '''to make the instant connection''' to the FOTA. Please check the SMS command '''web_connect''' in the link provided.
||[[FMB SMS/GPRS Commands]]
| '''|[[FMB SMS/GPRS Commands]]'''
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|'''How to know which task I assigned will be done first?'''
|'''How to know which task I assigned will be done first?'''
