Pay as You Drive: Difference between revisions
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==FAQ== | ==FAQ== | ||
{| class="wikitable | {| class="wikitable" | ||
|+ | |+ | ||
!Question | ! rowspan="1" style="width: 400px; background: #0054A6; color: white;" |'''Question''' | ||
!How to check? | ! rowspan="1" style="width: 400px; background: #0054A6; color: white;" |'''How to check?''' | ||
!What to do next? | ! rowspan="1" style="width: 400px; background: #0054A6; color: white;" |'''What to do next?''' | ||
|- | |- | ||
|How can I find out if my FMB003 device is correctly configured to receive OBDII parameters (with OBD OEM Total Mileage) from the vehicle? | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |How can I find out if my FMB003 device is correctly configured to receive OBDII parameters (with OBD OEM Total Mileage) from the vehicle? | ||
|Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]]. | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]]. | ||
| | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" | | ||
* Make any necessary corrections in the configuration. | * Make any necessary corrections in the configuration. | ||
|- | |- | ||
|How can I find out if my FMB003 device can receive data from the vehicle? | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |How can I find out if my FMB003 device can receive data from the vehicle? | ||
|Send the following SMS/GPRS command to the device with '''Ignition ON''': | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |Send the following SMS/GPRS command to the device with '''Ignition ON''': | ||
''<SMS Login> <SMS Password>'' '''[[FMB_obdinfo|obdinfo]]''' | ''<SMS Login> <SMS Password>'' '''[[FMB_obdinfo|obdinfo]]''' | ||
| | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" | | ||
* The device response of the p1-4 protocols consisting of data indicates that data is received. | * The device response of the p1-4 protocols consisting of data indicates that data is received. | ||
''Prot:6,VIN:WVWZZZAUZFW125650,TM:15,CNT:12,ST:DATA REQUESTING,<span style="background:#d491b9">P1:0xBFBFB993,P2:0x8007E019,P3:0xFED00000,P4:0x0</span>,MIL:0,DTC:0,ID3,Hdr:7E8,Phy:0'' | ''Prot:6,VIN:WVWZZZAUZFW125650,TM:15,CNT:12,ST:DATA REQUESTING,<span style="background:#d491b9">P1:0xBFBFB993,P2:0x8007E019,P3:0xFED00000,P4:0x0</span>,MIL:0,DTC:0,ID3,Hdr:7E8,Phy:0'' | ||
* The device response of the p1-4 protocols consisting of zeros indicates that no data is received. | * The device response of the p1-4 protocols consisting of zeros indicates that no data is received. | ||
''Prot:0,VIN:N/A,TM:10,CNT:0,ST:OFF,<span style="background:#d491b9">P1:0x0,P2:0x0,P3:0x0,P4:0x0</span>,MIL:0,DTC:0,ID0,Hdr:0,Phy:0'' | ''Prot:0,VIN:N/A,TM:10,CNT:0,ST:OFF,<span style="background:#d491b9">P1:0x0,P2:0x0,P3:0x0,P4:0x0</span>,MIL:0,DTC:0,ID0,Hdr:0,Phy:0'' | ||
|- | |- | ||
|How can I find out if [[FMB003_Teltonika_Data_Sending_Parameters_ID#OBD_elements|VIN]] (Vehicle Identification Number) has been received from the vehicle by my FMB003 device so that the correct configuration can be obtained from FOTA WEB? | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |How can I find out if [[FMB003_Teltonika_Data_Sending_Parameters_ID#OBD_elements|VIN]] (Vehicle Identification Number) has been received from the vehicle by my FMB003 device so that the correct configuration can be obtained from FOTA WEB? | ||
|Send the following SMS/GPRS command to the device with '''Ignition ON''': | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |Send the following SMS/GPRS command to the device with '''Ignition ON''': | ||
''<SMS Login> <SMS Password>'' '''[[FMB_obdinfo|obdinfo]]''' | ''<SMS Login> <SMS Password>'' '''[[FMB_obdinfo|obdinfo]]''' | ||
| | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" | | ||
* The device response with VIN:<VIN> indicates that VIN is received. | * The device response with VIN:<VIN> indicates that VIN is received. | ||
''Prot:6,<span style="background:#d4f991">VIN:WVWZZZAUZFW125650</span>,TM:15,CNT:12,ST:DATA REQUESTING,P1:0xBFBFB993,P2:0x8007E019,P3:0xFED00000,P4:0x0,MIL:0,DTC:0,ID3,Hdr:7E8,Phy:0'' | ''Prot:6,<span style="background:#d4f991">VIN:WVWZZZAUZFW125650</span>,TM:15,CNT:12,ST:DATA REQUESTING,P1:0xBFBFB993,P2:0x8007E019,P3:0xFED00000,P4:0x0,MIL:0,DTC:0,ID3,Hdr:7E8,Phy:0'' | ||
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''<SMS Login> <SMS Password>'' '''setparam 40005:1''' | ''<SMS Login> <SMS Password>'' '''setparam 40005:1''' | ||
''<SMS Login> <SMS Password>'' '''setparam 40003:<VIN>''' | ''<SMS Login> <SMS Password>'' '''setparam 40003:<VIN>''' | ||
|- | |- | ||
|How can I find out if [[FMB003_Teltonika_Data_Sending_Parameters_ID#OBD_OEM_elements|OBD OEM Total Mileage]] can be received from the vehicle? | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |How can I find out if [[FMB003_Teltonika_Data_Sending_Parameters_ID#OBD_OEM_elements|OBD OEM Total Mileage]] can be received from the vehicle? | ||
| | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" | | ||
'''Turn the ignition ON.''' | '''Turn the ignition ON.''' | ||
*'''Configurator:''' Check if the device is configured correctly. Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]]. | *'''Configurator:''' Check if the device is configured correctly. Check the section [[Pay_as_You_Drive#2._Configuring_scenario|Configuring scenario]]. | ||
*'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server. | *'''Server:''' Check if OBD OEM Total Mileage (AVL ID: 389) is coming to your server. | ||
*'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command if OBD OEM Total Mileage can be received from the vehicle. ''SMS command structure: <SMS Login> <SMS Password> readio 389'' | *'''SMS/GPRS command:''' Check with '''readio''' SMS/GPRS command if OBD OEM Total Mileage can be received from the vehicle. ''SMS command structure: <SMS Login> <SMS Password> readio 389'' | ||
|If the device is configured correctly and OBD OEM Total Mileage cannot be received from the vehicle: | | rowspan="1" style="text-align: left; style=" width: 150px; background: white; color: black;" |If the device is configured correctly and OBD OEM Total Mileage cannot be received from the vehicle: | ||
*Contact your Teltonika Sales Manager with the make, model and model year of your vehicle. | *Contact your Teltonika Sales Manager with the make, model and model year of your vehicle. | ||
*You can also contact Teltonika support via VIP HelpDesk with the make, model and model year of your vehicle. Please also share device response to '''obdinfo''' SMS/GPRS command with ignition ON. | *You can also contact Teltonika support via VIP HelpDesk with the make, model and model year of your vehicle. Please also share device response to '''obdinfo''' SMS/GPRS command with ignition ON. |