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|'''What features does the FOTA WEB have?'''
|'''What features does the FOTA WEB have?'''
|'''The FOTA WEB is a powerful web tool, which allows to:'''
|'''The FOTA WEB is a powerful web tool, which allows to:'''
'''Update''' the devices '''Firmware''' '''and Configuration'''
'''Update''' devices '''Firmware''' '''and Configuration'''
'''See''' the '''Active''' devices '''Statuses'''
'''See''' the '''Active''' devices '''Statuses'''
'''Search''' the devices, according to IMEI, SN, Configuration, Firmware, Groups or Status.
'''Search''' for devices, according to IMEI, SN, Configuration, Firmware, Groups or Status.
'''Filter the devices''' according to Firmware, Model, Groups, Companies, and more.
'''Filter devices''' according to Firmware, Model, Groups, Companies, and more.
'''Create''' new '''User companies'''
'''Create''' new '''User companies'''
'''Group''' the devices
'''Group''' devices
'''Download''' the '''Logs''', '''Configuration''' from the devices
'''Download''' '''Logs''', '''Configuration''' from devices
|More Information about the possibilities is in our wiki manual '''[[FOTA WEB]]'''
|More Information about the possibilities is in our wiki manual '''[[FOTA WEB]]'''
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! style="text-align: left;" |Some of the devices I have do not appear in my FOTA WEB. How can I make the device appear in my account?
! style="text-align: left;" |Some of devices I have do not appear in my FOTA WEB. How can I make the device appear in my account?
||Please contact your Sales Managers, the devices which are bought from the other sources are not added automatically to the account.||
||Please contact your Sales Managers, devices which are bought from the other sources are not added automatically to the account.||
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|'''How to know that the device successfully uploaded Firmware and Configuration?'''
|'''How to know that the device successfully uploaded Firmware and Configuration?'''
2. After some time (by default device will connect to FOTA WEB every 12 hours to check if there are any tasks pending) the device will change the status to updating.
2. After some time (by default device will connect to FOTA WEB every 12 hours to check if there are any tasks pending) the device will change the status to updating.
3. After the time, the device will clear the statuses and change the information in the main menu. The update is complete.
3. After some time, the device will clear the statuses and change the information in the main menu. The update is complete.
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|'''Which devices have the availability to use FOTA WEB?'''
|'''Which devices have the availability to use FOTA WEB?'''
|The unsupported devices are: FMB630, FM6300, FM11, FM1YX, FM2YX, FMA1, FMA2YX, and other older devices.
|The unsupported devices are: FMB630, FM6300, FM11, FM1YX, FM2YX, FMA1, FMA2YX, and other older devices.
FM36YX only supports the firmware updates.
FM36YX supports only firmware updates.
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