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<font color=" #009900"><b>YES, if this issue is true</b></font>
<font color=" #009900"><b>YES, if this issue is true</b></font>
| rowspan="3" style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |Steps to fill out RMA form:
| rowspan="3" style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |Steps to fill out RMA form:
1. Login to HelpDesk: https://viphelpdesk.teltonika.lt/ <sup>3</sup>.
1. Login to HelpDesk: https://viphelpdesk.teltonika.lt/ <sup>1</sup>.
2. Create new ticket and fill in the information about the non-functioning product.
2. Create new ticket and fill in the information about the non-functioning product.
5. Print the RMA form and send it together with the shipment.
5. Print the RMA form and send it together with the shipment.
<small><sup>2</sup> If devices were purchased from a distributon or reseller please refer to the specific company from which the devices were bought.</small>
<small><sup>1</sup></small> <small>If you do not have a VIP Helpdesk account, please contact your sales manager.</small>
<small><sup>3</sup> If you do not have a VIP Helpdesk account, please contact your sales manager.</small>
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