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→Hardware Issues
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Device does not start. LED does not blink at all when device is powered up (10-30 V DC);
Device does not start. LED does not blink at all when device is powered up (power range depends on the device);
*If client ensures that device does have the needed power supply and still does not start, such device should be sent to warranty.
*If client ensures that device does have the needed power supply and still does not start, such device should be sent to warranty.
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The recommended course of action when firmware issues are encountered is to contact your sales representative if the device was purchased directly from Teltonika or contact Teltonika support if VIP HelpDesk access is provided to you. If you purchased the device elsewhere, contact the distributor that sold you the device.
The recommended course of action when firmware issues are encountered is to contact your sales representative if the device was purchased directly from Teltonika or contact Teltonika support if VIP HelpDesk access is provided to you. If you purchased the device elsewhere, contact the distributor that sold you the device.
<span style="color:#bb0000;"><b>IMPORTANT:</b></span> in any of the defined cases, please contact your sales representative before sending the device(s) to warranty.
<span style="color:#bb0000;"><b>IMPORTANT:</b></span> in any of the defined cases, please contact your sales representative or technical support before sending the device(s) to warranty, as without the RMA form confirmation the devices will not be accepted.
[[Category: Frequently Asked Questions - FAQ]]
[[Category: Frequently Asked Questions - FAQ]]
