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What to do if the FM device shows old program number instead of new configured one? (view source)
Revision as of 15:39, 4 October 2023
, 15:39, 4 October 2023no edit summary
On this page, you will find the steps on how to identify the possible cause of this issue.
On this page, you will find the steps on how to identify the possible cause of this issue.
===How to check if the program number which you are trying to set is newer than the software date in the CAN device or not===
===How to check if the program number that you are trying to set is newer than the software date in the CAN device or not===
* In the wiring scheme, check from which date the program number: [[Image:Program date in wiring scheme.png|700px]]
* In the wiring scheme, check from which date the program number: [[Image:Program date in wiring scheme.png|700px]]
**** '''<code>01</code>''' - month
**** '''<code>01</code>''' - month
**** '''<code>05</code>''' - day
**** '''<code>05</code>''' - day
** using '''FOTA WEB''' (<u>excluding FMx6 series devices</u>): search the FM device in '''Fota WEB''' to which the current CAN device is connected. When you click on the line with device IMEI, on the right side of the page you will see device details together with connected CAN device details.
** using '''[[FOTA WEB]]''' (<u>excluding FMx6 series devices</u>): search the FM device in '''FOTA WEB''', [[FOTA_WEB_Devices|Devices]] section to which the current CAN device is connected. When you click on the line with device IMEI, on the right side of the page you will see device details together with connected CAN device details.
*** '''For example:''' In the illustration below you will see a marked parameter named '''Software Date'''. The value of it you would need to understand in the same way as described in the example of command '''lvcangetinfo''':
*** '''For example:''' In the illustration below you will see a marked parameter named '''Software Date'''. The value of it you would need to understand in the same way as described in the example of command '''lvcangetinfo''':
[[Image:Software date - Fota WEB.png|500px]]
[[Image:Software date - Fota WEB.png|500px]]
===If you are trying to save a program number that was added later than the software date which is inside LV-CAN200===
===If you are trying to save a program number that was added later than the software date which is inside LV-CAN200===
* When you send the command '''lvcansetprog XXXXX''', you will receive a response with the old program number.
* When you send the command '''lvcansetprog XXXXX''', you will receive a response with the old program number.
* When you send the command '''setparam 45002:XXXXX''', you will receive a response with the program number which you tried to set but it will not be saved in the device memory.
* When you send the command '''setparam 45002:XXXXX''', you will receive a response with the program number that you tried to set but it will not be saved in the device memory.
'''Note: XXXXX''' means the program number that you try to set in the CAN device.
'''Note: XXXXX''' means the program number that you try to set in the CAN device.
