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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Can records be deleted from the device memory? </strong> | + | |<strong>Is it possible to delete records from the device memory? </strong> |
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| |Records stored in the device's memory can be cleared by clicking the "format" button in the [Status] window. Alternatively, sending the SMS command "sdformat" remotely accomplishes the same result without requiring a physical connection to a computer. | | |Records stored in the device's memory can be cleared by clicking the "format" button in the [Status] window. Alternatively, sending the SMS command "sdformat" remotely accomplishes the same result without requiring a physical connection to a computer. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>What is Autoscan and with how many Teltonika device models is this possible? </strong> | + | |<strong>What is autoscan and which Teltonika device models support this feature?</strong> |
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| |Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 and newest external CAN adapters have the Autoscan feature. | | |Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 and newest external CAN adapters have the Autoscan feature. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Can we check how much data has been used with the current data plan? </strong> | + | |<strong>Is it possible to know how much data has been used with the current data plan? </strong> |
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| | In the configurator Status tab, we have the GPRS traffic section, where data usage can be seen. | | | In the configurator Status tab, we have the GPRS traffic section, where data usage can be seen. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>How do I get a SIM card IMSI number on my server? </strong> | + | |<strong>How to get a SIM card IMSI number on my server? </strong> |
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| | The IMSI is not available as an IO element, and it will not be sent to the server with records. However, it can be requested by a SMS/GPRS command "getimsi" | | | The IMSI is not available as an IO element, and it will not be sent to the server with records. However, it can be requested by a SMS/GPRS command "getimsi" |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Can I send an SMS or command to the TAT100? </strong> | + | |<strong>Is it possible to send an SMS or command to the TAT100? </strong> |
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| | Yes, you can send a command to the TAT100 and it will execute this command once it wakes up. | | | Yes, you can send a command to the TAT100 and it will execute this command once it wakes up. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Where can we find the connection schemes for CAN-CONTROL adapter? </strong> | + | |<strong>Where the connection schemes for CAN-CONTROL adapter can be found? </strong> |
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| | Please create a Helpdesk ticket for our support team and specify the vehicle that the connection scheme is needed for. | | | Please create a Helpdesk ticket for our support team and specify the vehicle that the connection scheme is needed for. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Does all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong> | + | |<strong>Do all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong> |
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| |Like other devices with a 1-Wire interface, FMC150 also supports a 1-wire protocol (DS1990A) RFID reader. | | |Like other devices with a 1-Wire interface, FMC150 also supports a 1-wire protocol (DS1990A) RFID reader. |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Where can I find how to parse the message from the device in the backend? </strong> | + | |<strong>Where information on how to parse messages from Teltonika Telematics devices can be found?</strong> |
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| | Teltonika data sending protocol Codec 8 and Codec 8Extended description with examples: | | | Teltonika data sending protocol Codec 8 and Codec 8Extended description with examples: |
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| {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" |
− | |<strong>Why device doesn't detect the ignition? </strong> | + | |<strong>Why device does not detect the ignition? </strong> |
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| |Please check which ignition source have you chosen and configure the device according to Your use case. | | |Please check which ignition source have you chosen and configure the device according to Your use case. |