Template:FMC650 Manual CAN Requests

From Wiki Knowledge Base | Teltonika GPS

To use Manual CAN request functionality user should select Manual CAN Requests tab in configurator. Afterwards, user will be able to configure CAN parameters in Manual CAN Request settings tab.

Manual CAN Requests

The main benefit of using Manual CAN requests functionality is that the user is able to read data via CAN BUS without requiring additional CAN protocol development from the device's firmware side, if parameters needed to be requested more frequently or vice versa. To read data with this functionality, the user must have:

  • FMB1YX device
  • 03.01.00.Rev.00 or newer firmware (for FMB641/FMC650/FMM650)
  • Transport or equipment with CAN interface which works via J1939 protocol
  • Transport or equipment CAN communication protocol (with information about frames, parameters, ID‘s, Baudrate)

Manual CAN requests I/O settings

User can configure up to 70 Manual CAN Request elements by setting CAN ID/Request ID, Request Period, Request Data Length, RTR parameters. Additionally, in Manual CAN I/O tab, user needs to choose by configured Manual Request input name – CAN type, Data mask Data Source, CAN ID. Each CAN I/O has its own parameters and can be configured independently. Configured CAN request will be shown by Manual CAN IO AVL ID.

(!) Functionality will work only when Ignition is ON

Baudrates are configurable in CAN \ Tachograph tab settings for connected CAN line which could be CAN1 or CAN2.

For Manual CAN request functionality, CAN is selected in Manual CAN IO tab. In Manual CAN IO, the input which should receive value must be enabled.

  • Request ID/PGN - depends on CAN Type parameter and defines which CAN ID will be requested by device.
  • Payload - defines data bytes, which are send if RTR (Remote Transmission Request) is disabled.
  • Request Period - defines how often the request will be send. If 0 is selected - ID will not be requested.
  • Request Data Length - defines data length of requested ID.
  • RTR - Remote Transmission Request, is the choice if data frame needs to be send (if disabled) and if data frame needs to be requested (if enabled).

If the data must be requested to receive CAN information from a heavy duty vehicle - RTR must be enabled. If data can be received without requesting it from a heavy duty vehicle - RTR can be disabled.

CAN1 bus settings.png


In the Tachograph/CAN section the user has to select suitable baudrate. Manual CAN baudrate should be visible in the CAN protocol. If it is not known, the user can try to choose different baudrates to indicate which one works.

  1. Select CAN Type. Normally, every CAN protocol documentation should mention which CAN type to use. If not, select Extended.
  2. Fill in the correct Data mask. This field determines which IO elements of the frame the user will receive. As an example, the part of the CAN protocol was taken. Firstly, the user has to locate the data frame, which he wants to read, for this situation, data frame „Battery status“ was taken into account. It holds five I/O parameters of the battery. If we would like to receive all data of the frame, in the configurator the user has to leave the default value in the Data mask field (Selected ALL) - which is used in this example.
Manual CAN IO 2.png

If the user would like to get everything except, for example, the Battery Temperature value, some modifications have to be done to the Data mask field. In this case, if the user does not want to get the Battery Temperature value, he should find where this information stands in the data frame (byte orientation). For this example, Battery Temperature parameter can be found between 4th and 5th byte of the frame. It is explained in the table below how the 8 byte CAN frame breaks down and which part of the frame has to be changed according to this example.

Protocol example

Frame ID Name Period [ms] Byte orientation Bit Description Scale factor Source addresses Priority
0x620 Range Estimation 1000 1 7:0 Estimated range km 1 km 17 1
0x300 Battery status On request 0
Average of the two batteries SoC %
SoC second battery %
Battery Current (A)
Battery Temperature (C)
Battery Voltage (V)
1 %
1 %
0,0625 A
0,1 C
0,046 V
18 2
0x451 Battery fast charging enable/disable 0:3
Battery charge enable
Battery charge disable
ON/OFF 19 3
0x301 Battery Status message request 0:1 5:0 00001 - request SOC 1st 18 2
00010 - request SOC 2nd
00100 - request Current
01000 - request temperature
10000 - request voltage
**0x452 Battery Fast charging mode switch status 0:1 2:0 01 - Charge enable
10 - Charge disabled
19 3
*0x453 Battery Fast charging mode switch 0:1 2:0 01 - Charge enable 19 3
10 - Charge disable

** - CAN ID to send CAN COMMAND
* - CAN ID to receive value in Manual CAN of CAN COMMAND

1. Enter correct CAN ID in Manual CAN tab. In this case, the Frame ID in needed to be entered. Here, CAN ID is 0x300, so in the configurator the user will need to enter 300 instead of last three F values (FF0300FF). This means that it will take the data only from the ID 300.

2. For Manual CAN Requests tab configuration. In Manual CAN0 Request will be configured Battery Status message request by the provided documentation. For proper configuration by the protocol, Request ID should be entered with Source addresses, Frame ID and Priority – 18030102, and the payload 0000000000000002 to receive all needed information.

3. Additionally, it can also have request period configured. As an example, to receive data each 10 seconds, request period must be set to 10.

Manual can requests 2.png

4. Request data length configured as 8 bytes

5. Received I/O values are RAW and the user has to decode it. The image below is an example of how it can be decoded using additional software (we have used Busmaster for this):

CAN IO 1.png


Important note

Enabling all commands could drastically increase delay - sending could take up to 1.5 s (all commands configured with 100 ms period).

We strongly advise:

  1. If all commands are necessary with certain period - keep all commands with same sending period.
  2. Do not leave any enabled CAN reading parameters if CAN reading is not used.
  3. Keep Data Acquisition settings with higher than 15 seconds.
NOTE! Send Period details
Records could drastically increase CAN command sending period as records could be generated every second by configured Features records, Data Acquisition settings or IO element operands. Each particular case has different affect for CAN Command delay, that depends on configuration and in case of issue should be investigated individually.