Difference between revisions of "Getting Started"

From Wiki Knowledge Base | Teltonika GPS
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Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.
 
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<br>
 
 
__TOC__
 
__TOC__
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=='''Requirements'''==
  
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=='''Device requirements'''==
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{| class="wikitable" style="width: 100%;"
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{| style="width: 75%; text-align: center; vertical-align: top;"
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|-
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!colspan="5" style="text-align: center; vertical-align: top; background: white;" |<big>'''Supported Devices'''</big>
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| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |[[File:Alert.png|50px|left|link=]]<br />
 +
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |'''IMPORTANT!!!'''
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| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />3. FM36YX devices should have at least [[FM36 firmware errata#01.12.00.Rev.02|01.12.00.Rev.02]] version installed. (FM36YX FotaWeb functionality for firmware update only)<br />
 
|}
 
|}
  
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{| class="main-table w-100" style="height:auto; width:80%;" align="center"
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'''Supported devices:'''
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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{| style="width: 70%"
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{| class="wikitable" style="width: 10%;"
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![[Image:Basic_Trackers02.png|81x81px|link=|alt=]]
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|+
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! style="width: 10%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" |Device family
 
|-
 
|-
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|'''Basic Trackers'''
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB9YX'''<br />
 
|-
 
|-
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|Rich tracking features at a competitive price
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB96X'''<br />
 
|-
 
|-
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!<div class="mw-customtoggle-1" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB1YX'''<br />
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> <Br>{{Template:Basic_Trackers}}</span>
 
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</div>
 
 
|-
 
|-
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|}
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB0YX'''<br />
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:Easy_2.png|77x77px|link=|alt=]]
 
 
|-
 
|-
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|'''Fast & Easy Trackers'''
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB640'''<br />
 
|-
 
|-
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|Fast installation and accurate tracking
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''TMT250'''<br />
 
|-
 
|-
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!<div class="mw-customtoggle-2" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMT100'''<br />
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2"> <Br>{{Template:Fast_&_Easy_Trackers}}</span>
 
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</div>
 
 
|-
 
|-
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FM36YX'''<br />
 
|}
 
|}
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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<br />
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{| style="width: 70%"
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![[Image:Advanced.png|74x74px|link=|alt=]]
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'''Please''' contact Teltonika's support for more information from where to download base firmware, configurator, user manual and protocols from.
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|-
 
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|'''Advanced Trackers'''
 
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|-
 
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|Flexible and sophisticated all-rounders
 
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|-
 
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!<div class="mw-customtoggle-3" style="margin:auto; vertical-align: middle; text-align: center; overflow:auto; ">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> <Br>{{Template:Advanced_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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|}
 
  
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{| class="main-table w-100" style="height:auto; width:80%;" align="center"
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==='''Default FOTA WEB configuration settings:'''===
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:OBD Trackers-8.png|69x69px|link=|alt=]]
 
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|-
 
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|'''OBD Trackers'''
 
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|-
 
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|Compact Plug & Play models to read OBD II data
 
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|-
 
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!<div class="mw-customtoggle-4" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4"> <Br>{{Template:OBD_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:CAN Trackers & Adapters-8.png|69x69px|link=|alt=]]
 
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|-
 
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|'''CAN Trackers'''
 
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|-
 
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|Provide CAN bus data for all vehicle types
 
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|-
 
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!<div class="mw-customtoggle-5" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]'''  <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5"> <Br>{{Template:CAN_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:Professional.png|74x74px|link=|alt=]]
 
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|-
 
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|'''Professional Trackers'''
 
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|-
 
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|Comprehensive solutions for professional use
 
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|-
 
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!<div class="mw-customtoggle-6" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6"> <Br>{{Template:Professional_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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|}
 
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<br>
 
  
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'''Note''':  1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />Please check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.<br>
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'''Domain:''' fm.teltonika.lt<br />
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<br>
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'''Port:''' 5000 <br />
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'''Period:''' 720 minutes (every 720 minutes device shall connect to FOTA WEB)<br />
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[[Image:Defaultwebft.png|400px|center]]<br />
  
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=='''Network requirements'''==
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==='''Using VPN SIM cards'''===
  
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
<br />
 
<br />
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'''1.''' Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.<br />
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'''1.''' Must ensure that domain '''http://fm.teltonika.lt''' can be resolved from within Operator’s network.<br />
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'''2.''' Following domain and ports (egress) must be allowed by the operator.
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'''2.''' Following IP and ports (egress) must be allowed by the operator.
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<br />
  
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Network requirements for FM devices:
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*IP: 35.156.7.140
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*Domain: fm.teltonika.lt
 
 
*Ports:
 
*Ports:
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**5000 (TCP)
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**2000<br />
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**6000 (TCP)
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**3000<br />
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Network requirements for FT devices:
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**4000<br />
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*Domain: fota.teltonika.lt
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**5000<br />
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*Ports:
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**6000<br />
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**5055 (UDP)
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**7000<br />
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**5005 (TCP)
 
  
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When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.
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When using VPN SIM cards, you should still configure '''http://fm.teltonika.lt''' domain in your configurator, '''not''' the plain IP address.
  
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=='''How to access FOTA WEB'''==
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=='''Web Access'''==
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<br />
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FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.
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FOTA WEB is reached using domain address '''http://fm.teltonika.lt'''. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.
 
<br>
 
<br>
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{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
 
|-
 
|-
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| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.
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| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. You can press „GET STARTED“ button or use URL bellow.
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| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the URL Link you will be asked to create a password for your account.
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| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the button or following URL you will be asked to write your name and password for Your account.
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| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.
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| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging in FOTA WEB with your newly created account by entering e-mail address and password for your account.
 
|-
 
|-
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Invitation.PNG|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA_WEB_invi.png|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Password.PNG|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA WEB front.png|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Log in.PNG|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA_WEB_login.png|350px|center]]
 
|-
 
|-
 
|}
 
|}
  
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=='''Select company'''==
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=='''Overview'''==
 +
<br />
 +
'''Devices''' tab is what you see first when logged in to FOTA WEB. It can be divided into three distinct sections – Device section, Filter section, Navigation menu. Here is a brief rundown of each section:
  
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At the top-right corner, you can find the '''Company selector''' button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
 
  
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*When a single company is selected, you will see the company button label change to the selected company's name.
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==='''Device section'''===
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*When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
 
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*When nothing is selected, you will see everything available and "All companies" label. <br>
 
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'''Note''': Every company has to be selected individually.
 
  
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[[File:FOTA Web Allcompanies.png]]
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This area provides a basic overview of individual or filtered devices while allowing single or multiple selections for '''ACTIONS''' afterward.
 +
[[Image:Overview1.png|1000px|center]]<br />
  
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=='''Notifications'''==
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==='''Filter section'''===
  
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'''Notifications''' is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.
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Filter provides means to easily access devices that you need by combining different filters: Company, device Model, Firmware, and more.
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[[File:FOTA Web Notifications.png]]
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[[Image:Overview2.png|1000px|center]]<br />
  
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=='''FOTA Web availability expectations'''==
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==='''Navigation menu'''===
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Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:
 
  
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'''Scheduled Updates''' - Devices should follow a configured schedule on your devices to avoid overwhelming the system.
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Different FOTA WEB tabs for complete management of registered Devices, Companies, and users.
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[[Image:Overview3.png|1000px|center]]<br />
  
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'''Staggered Deployment''' - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.
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Next chapter '''[[Devices|Devices]]'''
  
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By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.
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[[Category:FOTA WEB]]
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<br />
 

Revision as of 14:03, 3 July 2020

Requirements

Alert.png

 IMPORTANT!!! 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
3. FM36YX devices should have at least 01.12.00.Rev.02 version installed. (FM36YX FotaWeb functionality for firmware update only)

Supported devices:

Device family
FMB9YX
FMB96X
FMB1YX
FMB0YX
FMB640
TMT250
FMT100
FM36YX


Please contact Teltonika's support for more information from where to download base firmware, configurator, user manual and protocols from.

Default FOTA WEB configuration settings:

Domain: fm.teltonika.lt
Port: 5000
Period: 720 minutes (every 720 minutes device shall connect to FOTA WEB)

Defaultwebft.png


Using VPN SIM cards

If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
1. Must ensure that domain http://fm.teltonika.lt can be resolved from within Operator’s network.
2. Following IP and ports (egress) must be allowed by the operator.

  • IP: 35.156.7.140
  • Ports:
    • 2000
    • 3000
    • 4000
    • 5000
    • 6000
    • 7000

When using VPN SIM cards, you should still configure http://fm.teltonika.lt domain in your configurator, not the plain IP address.

Web Access


FOTA WEB is reached using domain address http://fm.teltonika.lt. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.

1. Invitation for FOTA WEB is being delivered to user e-mail. You can press „GET STARTED“ button or use URL bellow. 2. After pressing the button or following URL you will be asked to write your name and password for Your account. 3. Last step is logging in FOTA WEB with your newly created account by entering e-mail address and password for your account.
FOTA WEB invi.png
FOTA WEB front.png
FOTA WEB login.png

Overview


Devices tab is what you see first when logged in to FOTA WEB. It can be divided into three distinct sections – Device section, Filter section, Navigation menu. Here is a brief rundown of each section:


Device section

This area provides a basic overview of individual or filtered devices while allowing single or multiple selections for ACTIONS afterward.

Overview1.png


Filter section

Filter provides means to easily access devices that you need by combining different filters: Company, device Model, Firmware, and more.

Overview2.png


Navigation menu

Different FOTA WEB tabs for complete management of registered Devices, Companies, and users.

Overview3.png


Next chapter Devices

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