Difference between revisions of "TCT FAQ"

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[[Category:Telematics Configuration Tool (TCT)]]
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==General Questions==
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==Frequently Asked Questions==
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*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">What are the Operating Systems supported by TCT? </font></div>
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*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div>
 
 
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  The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
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  The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] page.
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*<div class="mw-customtoggle-3" style="color: #0054A6;"><font size="2">Is TCT supported by the mobile platforms?</font></div>
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*<div class="mw-customtoggle-2" style="color: #0054A6;"><font size="2">Is TCT a web-based tool? Or a desktop application tool?</font></div>
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  No, mobile version of TCT is not available.
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  The current TCT-released version is for desktops. The web-based version is already in development and will be released soon.
 
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*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div>
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*<div class="mw-customtoggle-3" style="color: #0054A6;"><font size="2">Is TCT going to support the mobile platform?</font></div>
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Teltonika FTCXYX devices with firmware version '''0.26.2''' or higher are supported by the TCT.
 
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*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div>
 
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  At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.  
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  Not at the moment.
 
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*<div class="mw-customtoggle-41" style="color: #0054A6;"><font size="2">What happens if a device with unsupported firmware version is connected? </font></div>
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*<div class="mw-customtoggle-4" style="color: #0054A6;"><font size="2">Which devices does TCT Supports? </font></div>
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  Device will be seen as "Not supported" in TCT.
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  TCT supports [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices]]
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[[File:Not supported.png|thumb|alt=|none]]
 
 
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*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div>
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*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support Autonomous devices in TCT?</font></div>
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TCT  supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika FTCXYX devices]].
 
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*<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div>
 
 
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  No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.  
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  No, Autonomous devices developed by former Teltonika Mobility won’t be supported in TCT.
 
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*<div class="mw-customtoggle-9" style="color: #0054A6;"><font size="2">Can we manually adjust the Screen Resolution of TCT?</font></div>
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*<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which Firmware version does TCT Support?</font></div>
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  No, but TCT automatically adapts to different screen sizes.
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  TCT will support only current platform devices with base firmware 03.27.13.Rev.03 and higher.  
 
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*<div class="mw-customtoggle-10" style="color: #0054A6;"><font size="2">Which languages TCT support?</font></div>
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*<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support Special/Custom/Experimental Firmware?</font></div>
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Currently, TCT is only available in the English language. Though in the future we might add more languages.
 
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*<div class="mw-customtoggle-12" style="color: #0054A6;"><font size="2">Can we check the current device Configuration File name on TCT?</font></div>
 
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Yes, please check our wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].
 
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*<div class="mw-customtoggle-13" style="color: #0054A6;"><font size="2">How to check the Parameter ID using the TCT?</font></div>
 
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Mouseover to the ID icon inside the parameter box. Please check the visual example below.
 
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[[File:Parameters ID's.gif|center]]
 
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*<div class="mw-customtoggle-14" style="color: #0054A6;"><font size="2">How to use tooltip?</font></div>
 
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Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information.
 
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*<div class="mw-customtoggle-15" style="color: #0054A6;"><font size="2">Is it possible to search for parameters using Parameter ID/Keyword? </font></div>
 
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Yes, please check our wiki page for more information. >>>[[TCT_Search| TCT Search]].
 
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*<div class="mw-customtoggle-16" style="color: #0054A6;"><font size="2">How to find debug information? Where log files will be saved? </font></div>
 
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By opening TCT settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maintenance]].
 
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*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will the old FMB Configurator support new firmware releases and new devices in the future? </font></div>
 
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  FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.
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  Special/Custom firmware will be added gradually. Experimental and Test firmware won’t be supported. The client can still use the old configurator for Test and Experimental firmware.  
 
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*<div class="mw-customtoggle-20" style="color: #0054A6;"><font size="2">When is the EOL of the FMB configurator? </font></div>
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*<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">Does TCT support configuration through Bluetooth ?</font></div>
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  The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.
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  TCT does not support configuration through Bluetooth, only cable connection.  
 
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Revision as of 08:59, 19 April 2023

Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQ

General Questions

  • What are the Operating Systems supported by TCT? 
The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our Minimum System Requirements page.



  • Is TCT a web-based tool? Or a desktop application tool?
The current TCT-released version is for desktops. The web-based version is already in development and will be released soon.
  • Is TCT going to support the mobile platform?
Not at the moment.
  • Which devices does TCT Supports?
  • Are there any plans to support Autonomous devices in TCT?
No, Autonomous devices developed by former Teltonika Mobility won’t be supported in TCT.
  • Which Firmware version does TCT Support?
TCT will support only current platform devices with base firmware 03.27.13.Rev.03 and higher.
  • Does TCT support Special/Custom/Experimental Firmware?
Special/Custom firmware will be added gradually. Experimental and Test firmware won’t be supported. The client can still use the old configurator for Test and Experimental firmware.
  • Does TCT support configuration through Bluetooth ?
TCT does not support configuration through Bluetooth, only cable connection.

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