Difference between revisions of "TCT FAQ"
From Wiki Knowledge Base | Teltonika GPS
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[[Category:Telematics Configuration Tool (TCT)]] | [[Category:Telematics Configuration Tool (TCT)]] | ||
==Frequently Asked Questions== | ==Frequently Asked Questions== | ||
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*<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div> | *<div class="mw-customtoggle-1" style="color: #0054A6;"><font size="2">Which Operating Systems are supported by the TCT? </font></div> | ||
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] | The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] | ||
| + | </div> | ||
| + | </div> | ||
| + | *<div class="mw-customtoggle-2" style="color: #0054A6;"><font size="2">Is TCT a web-based tool?</font></div> | ||
| + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2"> | ||
| + | <div class="mw-collapsible-content"> | ||
| + | TCT is a desktop application, though a web-based TCT version is in the plans. | ||
</div> | </div> | ||
</div> | </div> | ||
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<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | + | Not at the moment. | |
</div> | </div> | ||
</div> | </div> | ||
| − | *<div class="mw-customtoggle- | + | *<div class="mw-customtoggle-4" style="color: #0054A6;"><font size="2">Which Teltonika Telematics devices are supported by the TCT? </font></div> |
| − | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4"> |
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | Teltonika | + | TCT supports all [[Telematics_Configuration_Tool_(TCT)|Teltonika Telematics devices.]], except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250 |
</div> | </div> | ||
</div> | </div> | ||
| − | *<div class="mw-customtoggle- | + | *<div class="mw-customtoggle-5" style="color: #0054A6;"><font size="2">Are there any plans to support currently available Autonomous devices in TCT?</font></div> |
| − | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5"> |
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | + | No, the currently available Autonomous devices like TAT100 won't be supported by the TCT. | |
</div> | </div> | ||
</div> | </div> | ||
| − | *<div class="mw-customtoggle- | + | *<div class="mw-customtoggle-6" style="color: #0054A6;"><font size="2">Which device firmware versions support TCT?</font></div> |
| − | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6"> |
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | + | Teltonika Telematics devices with firmware version '''03.27.13.Rev.03''' or higher are supported by the TCT. | |
| − | |||
</div> | </div> | ||
</div> | </div> | ||
| − | *<div class="mw-customtoggle- | + | *<div class="mw-customtoggle-7" style="color: #0054A6;"><font size="2">Does TCT support any of the Special/Experimental Firmware versions?</font></div> |
| − | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-7"> |
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | + | At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version. | |
</div> | </div> | ||
</div> | </div> | ||
| − | *<div class="mw-customtoggle- | + | *<div class="mw-customtoggle-8" style="color: #0054A6;"><font size="2">Is configuration through Bluetooth supported?</font></div> |
| − | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible- | + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-8"> |
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | + | TCT does not support configuration through Bluetooth. | |
</div> | </div> | ||
</div> | </div> | ||
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<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
Mouseover to the ID icon inside the parameter box. Please check the visual example below. | Mouseover to the ID icon inside the parameter box. Please check the visual example below. | ||
| − | [[File: | + | [[File:Parameter ID.gif|thumb|alt=|none]] |
</div> | </div> | ||
</div> | </div> | ||
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<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. | + | Mouse over to the '''<nowiki/>'i'''' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information. Please check the visual example below. |
| + | [[File:Tool_tip_click.gif|thumb|alt=|none]] | ||
</div> | </div> | ||
</div> | </div> | ||
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<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16"> | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16"> | ||
<div class="mw-collapsible-content"> | <div class="mw-collapsible-content"> | ||
| − | By opening | + | By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>>[[TCT_Device_Status#Maintenance| TCT Maitenance]]. |
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| + | </div> | ||
| + | </div> | ||
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| + | *<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">Can I turn off Auto-update feature? </font></div> | ||
| + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-17"> | ||
| + | <div class="mw-collapsible-content"> | ||
| + | The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version. | ||
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| + | </div> | ||
| + | </div> | ||
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| + | *<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">Is rollback to the previous version supported? </font></div> | ||
| + | <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-18"> | ||
| + | <div class="mw-collapsible-content"> | ||
| + | No. But if there is a need to do this, you can download an older version and install it. | ||
</div> | </div> | ||
Revision as of 11:55, 24 April 2023
Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT FAQFrequently Asked Questions
- Which Operating Systems are supported by the TCT?
The current TCT version is compatible only with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> Minimum System Requirements
- Is TCT a web-based tool?
TCT is a desktop application, though a web-based TCT version is in the plans.
- Is TCT supported by the mobile platforms?
Not at the moment.
- Which Teltonika Telematics devices are supported by the TCT?
TCT supports all Teltonika Telematics devices., except the former Teltonika Mobility devices - TFT100, TST100, TAT100, GH5200, TMT250
- Are there any plans to support currently available Autonomous devices in TCT?
No, the currently available Autonomous devices like TAT100 won't be supported by the TCT.
- Which device firmware versions support TCT?
Teltonika Telematics devices with firmware version 03.27.13.Rev.03 or higher are supported by the TCT.
- Does TCT support any of the Special/Experimental Firmware versions?
At the moment - no. Though support of some of the Special firmware versions will be added gradually. Experimental firmware versions won’t be supported. The client can still use the old FMB configurator to setup devices with experimental firmware version.
- Is configuration through Bluetooth supported?
TCT does not support configuration through Bluetooth.
- Can we manually adjust the Screen Resolution of TCT?
No, but TCT automatically adapts to different screen sizes.
- Which languages TCT support?
Currently, TCT is only available in the English language. Though in the future we might add more languages.
- Can we check the current device Configuration File name on TCT?
Yes, please check our wiki page for more information. >>> Editing a Configuration file.
- How to check the Parameter ID using the TCT?
- How to use tooltip?
- Is it possible to search for parameters using Parameter ID/Keyword?
Yes, please check our wiki page for more information. >>> TCT Search.
- How to find debug information? Where log files will be saved?
By opening Configuration settings, you will see the path of the log files saving place. Log files will be saved locally. >>> TCT Maitenance.
- Can I turn off Auto-update feature?
The user can’t turn off the notifications about the Auto-update feature, but it's up to the user to decide if he wants to download and install the newer version.
- Is rollback to the previous version supported?
No. But if there is a need to do this, you can download an older version and install it.
- Will the old FMB Configurator support new firmware releases and new devices in the future?
FMB Configurator will still be maintained and have its own new releases with support for new firmware versions till it reaches the EOL final stage.
- When is the EOL of the FMB configurator?
The EOL of FMB configurator is not announced yet. We want to give our customers enough time to get used to TCT, before discontinuing the FMB configurator.
