Difference between revisions of "Getting Started"

From Wiki Knowledge Base | Teltonika GPS
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Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.
 
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<br>
 
 
__TOC__
 
__TOC__
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=='''Device requirements'''==
 
=='''Device requirements'''==
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{| style="width: 75%; text-align: center; vertical-align: top;"
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{| class="wikitable" style="width: 100%;"
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!colspan="5" style="text-align: center; vertical-align: top; background: white;" |<big>'''Supported Devices'''</big>
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|-
 +
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |[[File:Alert.png|50px|left|link=]]<br />
 +
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |'''IMPORTANT!!!'''
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| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />3. FM36YX devices should have at least [[FM36 firmware errata#01.12.00.Rev.02|01.12.00.Rev.02]] version installed. (FM36YX FotaWeb functionality for firmware update only)<br />
 
|}
 
|}
  
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{| class="main-table w-100" style="height:auto; width:80%;" align="center"
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{| style="width: 100%; text-align: center; vertical-align: top;"
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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!colspan="5" style="text-align: center; vertical-align: top; background: white;" |<big>'''Supported Devices'''</big>
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{| style="width: 70%"
 
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![[Image:Basic_Trackers02.png|81x81px|link=|alt=]]
 
 
|-
 
|-
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|'''Basic Trackers'''
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|style="vertical-align: top;"|'''FMB9YX'''
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|-
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[[File:FMB900 460x264.png|170px]]
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|Rich tracking features at a competitive price
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|style="vertical-align: top;" | '''FMB96X'''
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|-
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[[File:FMB96X 540 264.png|170px]]
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!<div class="mw-customtoggle-1" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
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|style="vertical-align: top;" | '''FMB1YX'''
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> <Br>{{Template:Basic_Trackers}}</span>
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[[File:FMB125 600x448.png|170px]]
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</div>
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|style="vertical-align: top;" | '''FMB0YX'''
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|-
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[[File:FMB003-4000x4000-5.png|150px]]
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|}
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|style="vertical-align: top;" | '''FMB64X'''
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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[[File:450x433 FMB640.png|170px]]
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{| style="width: 70%"
 
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![[Image:Easy_2.png|77x77px|link=|alt=]]
 
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|-
 
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|'''Fast & Easy Trackers'''
 
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|-
 
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|Fast installation and accurate tracking
 
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|-
 
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!<div class="mw-customtoggle-2" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2"> <Br>{{Template:Fast_&_Easy_Trackers}}</span>
 
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</div>
 
 
|-
 
|-
 +
{| style="width: 100%; text-align: center; vertical-align: top;"
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|style="vertical-align: top;"|'''TMT250'''
 +
[[File:TMT250 small t.png|140px]]
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|style="vertical-align: top;" | '''FMT100'''
 +
[[File:FMT100-01.png|150px]]
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|style="vertical-align: top;" | '''FM36YX'''
 +
[[File:Fm3612.png|140px]]
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|style="vertical-align: top;" | '''FMx650'''
 +
[[File:547x437 FMC650.png|170px]]
 
|}
 
|}
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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<br><br>
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{| style="width: 70%"
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'''Please''' check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.
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![[Image:Advanced.png|74x74px|link=|alt=]]
 
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|-
 
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|'''Advanced Trackers'''
 
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|-
 
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|Flexible and sophisticated all-rounders
 
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|-
 
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!<div class="mw-customtoggle-3" style="margin:auto; vertical-align: middle; text-align: center; overflow:auto; ">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> <Br>{{Template:Advanced_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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|}
 
  
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{| class="main-table w-100" style="height:auto; width:80%;" align="center"
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=='''Network requirements'''==
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
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'''<big>Default FOTA WEB configuration settings</big>'''
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{| style="width: 70%"
 
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![[Image:OBD Trackers-8.png|69x69px|link=|alt=]]
 
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|-
 
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|'''OBD Trackers'''
 
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|-
 
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|Compact Plug & Play models to read OBD II data
 
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|-
 
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!<div class="mw-customtoggle-4" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4"> <Br>{{Template:OBD_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:CAN Trackers & Adapters-8.png|69x69px|link=|alt=]]
 
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|-
 
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|'''CAN Trackers'''
 
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|-
 
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|Provide CAN bus data for all vehicle types
 
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|-
 
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!<div class="mw-customtoggle-5" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]'''  <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5"> <Br>{{Template:CAN_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 
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{| style="width: 70%"
 
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![[Image:Professional.png|74x74px|link=|alt=]]
 
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|-
 
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|'''Professional Trackers'''
 
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|-
 
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|Comprehensive solutions for professional use
 
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|-
 
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!<div class="mw-customtoggle-6" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 
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'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6"> <Br>{{Template:Professional_Trackers}}</span>
 
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</div>
 
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|-
 
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|}
 
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|}
 
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<br>
 
  
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'''Note''':  1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />Please check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.<br>
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'''Domain:''' fm.teltonika.lt<br />
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<br>
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'''Port:''' 5000 <br />
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'''Period:''' 720 minutes (every 720 minutes device shall connect to FOTA WEB)<br />
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[[Image:Defaultwebft.png|400px|center]]<br />
  
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=='''Network requirements'''==
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<big>'''Using VPN SIM cards'''</big>
  
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
<br />
 
<br />
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'''1.''' Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.<br />
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'''1.''' Must ensure that domain '''http://fm.teltonika.lt''' can be resolved from within Operator’s network.<br />
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'''2.''' Following domain and ports (egress) must be allowed by the operator.
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'''2.''' Following IP and ports (egress) must be allowed by the operator.
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<br />
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Network requirements for FM devices:
 
  
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*Domain: fm.teltonika.lt
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*IP: 35.156.7.140
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*Ports:
 
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**5000 (TCP)
 
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**6000 (TCP)
 
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Network requirements for FT devices:
 
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*Domain: fota.teltonika.lt
 
 
*Ports:
 
*Ports:
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**5055 (UDP)
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**2000<br />
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**5005 (TCP)
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**3000<br />
 +
**4000<br />
 +
**5000<br />
 +
**6000<br />
 +
**7000<br />
  
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When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.
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When using VPN SIM cards, you should still configure '''http://fm.teltonika.lt''' domain in your configurator, '''not''' the plain IP address.
  
 
=='''How to access FOTA WEB'''==
 
=='''How to access FOTA WEB'''==
  
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FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.
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FOTA WEB is reached using domain address '''http://fm.teltonika.lt'''. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.
 
<br>
 
<br>
  
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|-
 
|-
 
| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.
 
| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.
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| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the URL Link you will be asked to create a password for your account.
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| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the URL Link you will be asked to write your password for Your account.
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| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.
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| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging in FOTA WEB with your newly created account by entering e-mail address and password for your account. Email address is the same as where you've received the invitation.
 
|-
 
|-
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Invitation.PNG|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTAInvitation.PNG|350px|center]]
 
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Password.PNG|350px|center]]
 
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Password.PNG|350px|center]]
 
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Log in.PNG|350px|center]]
 
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Log in.PNG|350px|center]]
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=='''Select company'''==
 
=='''Select company'''==
  
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At the top-right corner, you can find the '''Company selector''' button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
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=='''Notifications'''==
 +
 
 +
=='''Settings'''==
 +
 
 +
 
 +
 
 +
=='''Overview'''==
 +
<br />
 +
'''Devices''' tab is what you see first when logged in to FOTA WEB. It can be divided into three distinct sections – Device section, Filter section, Navigation menu. Here is a brief rundown of each section:
  
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*When a single company is selected, you will see the company button label change to the selected company's name.
 
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*When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
 
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*When nothing is selected, you will see everything available and "All companies" label. <br>
 
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'''Note''': Every company has to be selected individually.
 
  
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[[File:FOTA Web Allcompanies.png]]
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==='''Device section'''===
  
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=='''Notifications'''==
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This area provides a basic overview of individual or filtered devices while allowing single or multiple selections for '''ACTIONS''' afterward.
 +
[[File:FOTA web Devices.jpg|1000px|center]]<br />
  
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'''Notifications''' is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.
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==='''Filter section'''===
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[[File:FOTA Web Notifications.png]]
 
  
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=='''FOTA Web availability expectations'''==
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Filter provides means to easily access devices that you need by combining different filters: Company, device Model, Firmware, and more.
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Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:
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[[Image:Overview2.png|1000px|center]]<br />
  
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'''Scheduled Updates''' - Devices should follow a configured schedule on your devices to avoid overwhelming the system.
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==='''Navigation menu'''===
  
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'''Staggered Deployment''' - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.
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Different FOTA WEB tabs for complete management of registered Devices, Companies, and users.
 +
[[Image:Overview3.png|1000px|center]]<br />
  
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By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.
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Next chapter '''[[Devices|Devices]]'''
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<br />
 

Revision as of 13:47, 5 June 2023

Device requirements

Alert.png

 IMPORTANT!!! 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
3. FM36YX devices should have at least 01.12.00.Rev.02 version installed. (FM36YX FotaWeb functionality for firmware update only)
Supported Devices
FMB9YX

FMB900 460x264.png

FMB96X

FMB96X 540 264.png

FMB1YX

FMB125 600x448.png

FMB0YX

FMB003-4000x4000-5.png

FMB64X

450x433 FMB640.png

TMT250

TMT250 small t.png

FMT100

FMT100-01.png

FM36YX

Fm3612.png

FMx650

547x437 FMC650.png



Please check Firmware Link to find latest base firmware for your device.

Network requirements

Default FOTA WEB configuration settings

Domain: fm.teltonika.lt
Port: 5000
Period: 720 minutes (every 720 minutes device shall connect to FOTA WEB)

Defaultwebft.png


Using VPN SIM cards

If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
1. Must ensure that domain http://fm.teltonika.lt can be resolved from within Operator’s network.
2. Following IP and ports (egress) must be allowed by the operator.

  • IP: 35.156.7.140
  • Ports:
    • 2000
    • 3000
    • 4000
    • 5000
    • 6000
    • 7000

When using VPN SIM cards, you should still configure http://fm.teltonika.lt domain in your configurator, not the plain IP address.

How to access FOTA WEB

FOTA WEB is reached using domain address http://fm.teltonika.lt. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.

1. Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account. 2. After pressing the URL Link you will be asked to write your password for Your account. 3. Last step is logging in FOTA WEB with your newly created account by entering e-mail address and password for your account. Email address is the same as where you've received the invitation.
350px
FOTA Web Password.PNG
FOTA Web Log in.PNG

Select company

Notifications

Settings

Overview


Devices tab is what you see first when logged in to FOTA WEB. It can be divided into three distinct sections – Device section, Filter section, Navigation menu. Here is a brief rundown of each section:


Device section

This area provides a basic overview of individual or filtered devices while allowing single or multiple selections for ACTIONS afterward.

FOTA web Devices.jpg


Filter section

Filter provides means to easily access devices that you need by combining different filters: Company, device Model, Firmware, and more.

Overview2.png


Navigation menu

Different FOTA WEB tabs for complete management of registered Devices, Companies, and users.

Overview3.png


Next chapter Devices

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