Difference between revisions of "TCT Device Status"

From Wiki Knowledge Base | Teltonika GPS
m (Protected "TCT Device Status" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)))
 
(5 intermediate revisions by 3 users not shown)
Line 1: Line 1:
−
[[Category:Telematics Configuration Tool (TCT)]]  
+
Device Status displays information about the device. It also provides an option to update the device firmware version. [[{{{model|}}} firmware errata| firmware errata]]
−
{|align=right
+
==Device information==
−
  |__TOC__
+
[[File:FTC DEVICE STATUS RESIZED AUTO.gif|right]]
−
  |}
+
'''Device name''' — Device Hardware name/model
  
−
The '''Telematics Configuration Tool (TCT)''' provides real-time information about your Telematics unit '''Device Status'''. Main device information, GNSS status, cellular information and other useful device details can be accessed instantly. Additionally, you can update firmware, reboot the device, format the device's internal storage, export all of the information as a .HTML file, enable SIM security, reset SMS/network data, collect dump/log files, read accelerometer values, and control digital outputs in the same window. More detailed information about all of the mentioned features can be found below:
+
'''IMEI''' — Device International Mobile Equipment Identity number.
  
−
==Device information==
+
'''Firmware version'''— current device firmware version.
  
−
Displays all the details about device hardware, internal memory, power source, and more, including:
+
'''Last start time (UTC)''' - Time when the device was turned on, GMT+0.
  
−
<br />
+
'''RTC time (UTC)''' - Device internal time, GMT+0.
  
−
*'''IMEI''' - Displays a unique 15-digit number used to identify your device within a mobile network.
+
'''Device uptime''' - Displays how long the device has been turned on.
−
*'''Firmware version''' - Displays the current firmware version of the device.
 
−
*'''Reboot device''' - Displays a reboot button that is used to reset your device.
 
−
*'''Last Start time''' - Displays the last start time of your device.
 
−
*'''RTC time''' - Displays your device's Real Time Clock information.
 
−
*'''Device uptime''' - Displays your device's working time since last start.
 
−
*'''Power voltage -''' Displays the external power supply voltage.
 
−
*'''Ext storage''' '''- ( used/total)''' - Displays the total amount of storage used and the total storage capacity.
 
−
*'''Battery voltage -''' Displays the current battery voltage of your device.
 
−
*'''Internal battery status -''' Displays your current battery level and your battery status ( Charging/Not charging ).
 
−
<br />
 
−
[[File:Device_information_full_page.gif|alt=]]
 
  
−
{|
+
'''Power voltage''' - Voltage level of the external power supply connected to the device.
−
|
 
−
|
 
−
|- style="vertical-align:top;"
 
−
| style="height:150px; width:720px; text-align:left;" |
 
−
===Update===
 
  
−
This button is used to update the firmware of the device. To do this please follow the steps below.
+
'''Ext storage (used / total)''' - Indicates how much memory the devices have left to store records.
−
#First you must have firmware file (e.xim).
 
−
#Then click the update button and locate your firmware file.
 
−
#Select the file and wait for the device to update its firmware.
 
−
===Reboot===
 
  
−
This button is used to restart or reset your device.
+
'''Battery voltage''' - Indicates the voltage of the internal battery in the device.  
  
−
|
+
'''Internal battery status''' - Display the internal battery level in percentage, as well as the current charging state of the battery.
−
===Format===
 
  
−
This button is used to format your internal flash storage.
+
'''Export''' - has the option to export the device's current statuses (Device Info, GSM Info, GNSS Info, I/O Info, and External I/O Info) into HTML format.
−
===Export===
 
  
−
This button is used to export current statuses to .HTML file format.
 
  
−
|}
+
<br>
  
 
==GNSS information==
 
==GNSS information==
−
Device location with general GNSS data is included in this window. Typically, this data is used to troubleshoot location issues or time synchronization issues using GNSS.
+
[[File:FTC GNSS RESIZED AUTO.gif|right]]
 +
 
 +
'''GNSS version''' - Displays the firmware version of the GNSS module.
 +
 
 +
'''Module status''' - Displays the modem status (ON/OFF/Sleep).
 +
 
 +
'''GNSS packets''' - The number of GNSS packets received by the GNSS receiver.
 +
 
 +
'''Fix status''' - Displays the status of the GNSS Fix.
 +
 
 +
'''Time to first fix''' - Specifies the time, in seconds, of how long it took the device to obtain a GNSS Fix from a cold start.
 +
 
 +
'''Time to last fix''' - Specifies the time, in seconds, of how long it took the device to obtain the most recent GNSS Fix.
 +
 
 +
'''Satelites''' - Displays the number of '''Visible''' and '''In use''' navigation satellites from different navigation systems
 +
 
 +
'''Location''' - Displays the information about current '''Latitude/Longitude''', '''Altitude''', '''Speed''' and '''Angle''' as well as the current device position on a map.
 +
<br>
 +
<br>
 +
<br>
 +
<br>
 +
<br>
 +
<br>
 +
<br>
  
−
===Location===
 
−
A mini-map is displayed along with all the detailed information for the device location , such as:
 
  
−
*'''Latitude/Longitude'''
+
==Cellular information==
−
*'''Altitude'''
+
[[File:Cellular Information.png|right|500px]]
−
*'''Speed'''
 
−
*'''Angle'''
 
−
*'''HDOP'''
 
−
*'''PDOP'''
 
  
−
===GNSS status===
+
'''Modem version''' - The modem version of the GSM module
−
This feature displays all detailed information regarding GNSS status, including:
 
  
−
*'''Module status''' - ON, [[{{{model|FMB120}}}_Sleep_modes#GPS_Sleep_mode|GPS Sleep]], [[{{{model|FMB120}}}_Sleep_modes#Deep_Sleep_mode|Deep Sleep]], [[{{{model|FMB120}}}_Sleep_modes#Online_Deep_Sleep_mode|Online Deep Sleep]], [[{{{model|FMB120}}}_Sleep_modes#Ultra_Deep_Sleep_mode|Ultra Deep Sleep]] mode.
+
'''Modem status''' - Displays the status of the modem (ON/OFF/Sleep)
−
*'''GNSS packets''' - Displays the number of GNSS packets it received at device startup.
 
−
*'''Fix status''' -Fix/No Fix. ''(Note: Fix time strongly depends on indoor/outdoor location ,to achieve best performance acquiring '''GNSS fix''' device should be used in outdoor locations)''
 
−
* '''Fix time''' - Displays the last GNSS fix time
 
−
*'''Satellites'''
 
−
**'''Visible''' - Displays the number and type of satellites that are visible
 
−
** '''In use''' - Displays the number of satellites used for location positioning.
 
−
***'''GPS'''
 
−
***'''GLONAS'''
 
−
***'''BeiDou'''
 
−
***'''Galileo'''
 
−
***'''IRNSS'''
 
−
***'''Satellites''' - Total number of '''Visible''' and '''In use''' satellites.
 
−
<br />
 
−
[[File:GNSS info.gif|alt=]]
 
−
<br />
 
−
== Cellular information ==
 
−
This feature provides information about the modem, as well as other cellular and network-related information, including:
 
−
<br />
 
−
<br />
 
−
===Cellular Status===
 
−
*Modem status
 
−
*Network status
 
−
* Current operator code
 
−
*Signal Level
 
−
===Network traffic===
 
−
*Send data - can be reset through '''Reset''' button
 
−
* Received data - can be reset through '''Reset''' button
 
−
*Total Traffic
 
  
−
===Socket===
+
'''Network status''' - Displays the GPRS status of the device
−
*Type
 
−
* Socket - IP address: Port number ( Protocol )
 
  
−
===Records===
+
''' Current operator code''' - Specified current SIM-card operator code.
−
*Send records count
 
−
*Last record send
 
−
*Last server response time
 
  
−
===SMS===
+
'''Signal Level''' - Specifies the current signal strength of the connected network.
−
* Sent SMS - can be reset through '''Reset''' button
+
<br>
−
* Received SMS - can be reset through '''Reset''' button
+
<br>
−
*SMS count
+
<br>
−
<br />
+
<br>
−
[[Image:Cellular_Info.gif]]
+
<br>
−
<br />
+
<br>
−
==Sim security ==
+
<br>
−
With TCT SIM Security, you can keep your SIMCARD secure by enabling a PIN code for your Sim, as well as viewing the status and IMSI of your SIM card.
 
−
===Enable PIN===
 
−
If you enable this feature it will prevent anyone to track or misused your SIM by activating a physical 2 factor authentication.
 
  
−
*To activate SIM PIN click the '''Enable PIN''' button and type your desired PIN.
 
−
<br />
 
−
[[File:SIM Security.gif]]
 
−
<br />
 
−
==Maintenance ==
 
  
−
This feature is use to collect debug information, or accelerometer data, from the currently connected device to investigate the cause of an issue with the device.
+
==SIM Security==
 +
[[File:SSim Security.png|right|500px]]
  
 +
*The state and status of the currently connected SIM card can be observed here. If a SIM card with a PIN code is used, the user can enter it in this section. The remaining attempts to enter the PIN code are shown as well.
 +
*When the SIM PIN code is entered correctly, the user can change the PIN code or disable it from the SIM card. When SIM PIN is disabled and the user would like to enable it again, the user must enter the previously used PIN code.
 +
<br>
 +
<br>
 +
<br>
 +
<br>
 +
<br>
 +
<br>
  
−
===Log===
 
−
By clicking this button, the device will start capturing logs for 10 minutes and configuration .cfg files from the device in compressed format. Logs can be open directly using notepad.
 
−
<br />
 
−
''Archive name: YYYY_MM_DD_HH_MM_SS_FMC130_IMEI_Log.zip''
 
−
===Dump===
 
−
By clicking this button, the device begins capturing the '''.dmp''' logs and configuration '''.cfg''' files from the device in compressed format. Dump files can only be read by special software, Teltonika Support or your sales manager can assist you with these files if necessary.
 
−
<br />
 
−
''Archive name: YYYY_MM_DD_HH_MM_SS_FMC130_IMEI_Dump.zip''
 
  
−
===Open file===
+
==Maintenance==
−
After taking logs or dump logs this button will appear at the lower left corner of the screen , once you click this button it will redirect you to the directory where the logs and dumps will be save.
+
[[File:Maintenance latest.png|right|500px]]
−
<br />
 
−
''Default Directory: C:\Users\<username>\AppData\Roaming\Teltonika\logs''
 
−
===Accelerometer===
 
−
By clicking this button, the device will start capturing accelerometer values for 10 sec
 
−
<br />
 
  
−
[[File:Maintenance all.gif]]
+
'''Dump''' - after the button is pressed, the device starts downloading .dmp logs and configuration .cfg from the device in a compressed archive. <p>Archive name: <code>YYYY_MM_DD_HH_MM_SS_{{{model|FTCXYX}}}_IMEI_Dump.zip</code><br>Default directory: <code>C:\Users\user_name\AppData\Roaming\Teltonika\TCT\logs</code><br>Dump files can be read only with special software. If needed, provide these files for analysis to your Teltonika sales manager or Teltonika Support team.</p>
 +
'''Open file''' - this new tab opens at the bottom of the page after downloading the Dump.  
  
−
<br />
+
<br>
 +
'''NOTES'''
 +
 +
Device Status is available in TCT desktop versions only.
  
−
==DOUT control==
+
[[Category: Telematics Configuration Tool (TCT)]]
−
By using the toggle button, you can manually regulate the device's digital output (DOUT), which typically provides a negative power signal used to control relays, LED lights, buzzers, and other devices.
 
−
<br />
 
−
[[File:DOUT Control.gif|alt=]]
 

Latest revision as of 16:38, 24 July 2024

Main Page > Software & Applications > Telematics Configuration Tool (TCT) > TCT Device Status

Device Status displays information about the device. It also provides an option to update the device firmware version. firmware errata

Device information

FTC DEVICE STATUS RESIZED AUTO.gif

Device name — Device Hardware name/model

IMEI — Device International Mobile Equipment Identity number.

Firmware version— current device firmware version.

Last start time (UTC) - Time when the device was turned on, GMT+0.

RTC time (UTC) - Device internal time, GMT+0.

Device uptime - Displays how long the device has been turned on.

Power voltage - Voltage level of the external power supply connected to the device.

Ext storage (used / total) - Indicates how much memory the devices have left to store records.

Battery voltage - Indicates the voltage of the internal battery in the device.

Internal battery status - Display the internal battery level in percentage, as well as the current charging state of the battery.

Export - has the option to export the device's current statuses (Device Info, GSM Info, GNSS Info, I/O Info, and External I/O Info) into HTML format.



GNSS information

FTC GNSS RESIZED AUTO.gif

GNSS version - Displays the firmware version of the GNSS module.

Module status - Displays the modem status (ON/OFF/Sleep).

GNSS packets - The number of GNSS packets received by the GNSS receiver.

Fix status - Displays the status of the GNSS Fix.

Time to first fix - Specifies the time, in seconds, of how long it took the device to obtain a GNSS Fix from a cold start.

Time to last fix - Specifies the time, in seconds, of how long it took the device to obtain the most recent GNSS Fix.

Satelites - Displays the number of Visible and In use navigation satellites from different navigation systems

Location - Displays the information about current Latitude/Longitude, Altitude, Speed and Angle as well as the current device position on a map.







Cellular information

Cellular Information.png

Modem version - The modem version of the GSM module

Modem status - Displays the status of the modem (ON/OFF/Sleep)

Network status - Displays the GPRS status of the device

Current operator code - Specified current SIM-card operator code.

Signal Level - Specifies the current signal strength of the connected network.







SIM Security

SSim Security.png
  • The state and status of the currently connected SIM card can be observed here. If a SIM card with a PIN code is used, the user can enter it in this section. The remaining attempts to enter the PIN code are shown as well.
  • When the SIM PIN code is entered correctly, the user can change the PIN code or disable it from the SIM card. When SIM PIN is disabled and the user would like to enable it again, the user must enter the previously used PIN code.








Maintenance

Maintenance latest.png

Dump - after the button is pressed, the device starts downloading .dmp logs and configuration .cfg from the device in a compressed archive.

Archive name: YYYY_MM_DD_HH_MM_SS_FTCXYX_IMEI_Dump.zip
Default directory: C:\Users\user_name\AppData\Roaming\Teltonika\TCT\logs
Dump files can be read only with special software. If needed, provide these files for analysis to your Teltonika sales manager or Teltonika Support team.

Open file - this new tab opens at the bottom of the page after downloading the Dump.


NOTES

Device Status is available in TCT desktop versions only.

Retrieved from "https://wiki.teltonika-gps.com/index.php?title=TCT_Device_Status&oldid=99639"