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− | Here you will find answers to the most frequently asked questions about DualCam. Please check answers here, if you will not find answer then fill the VIP HELP desk query. | + | Here you will find answers to the most frequently asked questions about DSM. Please check answers here, if you will not find answer then fill the VIP HELP desk query. |
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| ==Frequently asked questions regarding Dualcam solution== | | ==Frequently asked questions regarding Dualcam solution== |
− | | + | {| class="wikitable" |
− | | + | ! style="background: #0054A6; color: white;" |Question |
− | | + | ! style="background: #0054A6; color: white;" |Comments |
| + | |- |
| + | |Max. SD Card capacity |
| + | |The maximum SD card capacity is 128 GB |
| + | |- |
| + | |Recording hours |
| + | |2.4G per hour |
| + | one minute's video recording file size is 40MByte. |
| + | |- |
| + | |Is 3G/4G available for DSM camera? |
| + | |No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server. |
| + | |- |
| + | |Which telematics devices are integrated with DSM? |
| + | |Teltonika FMx640 |
| + | |- |
| + | |Waht is the camera angle degree? |
| + | |88 degree [ 88˚(D) 76˚(H) 42˚(V) ] |
| + | |- |
| + | |Voice warning supported? |
| + | |Yes it is supported |
| + | |- |
| + | |What is the camera resolution? |
| + | |720p |
| + | |- |
| + | |Could IR Camera damage driver's eyes? |
| + | |No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp |
| + | |- |
| + | |How far is the working distance? |
| + | |the recommended distance between a driver face and a DSM is 60cm~110cm |
| + | |- |
| + | |Recommended device placing location |
| + | |A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board. |
| + | |- |
| + | |Yawning alarm is not working |
| + | |Yawning alert is issued when a driver yawn two times within one minute. |
| + | Please check out if your testing process is correct. |
| + | |- |
| + | |Is drowsiness warning working OK when a driver wears sunglasses |
| + | |Yes |
| + | |- |
| + | |Is mask detection available ? |
| + | |Yes |
| + | |- |
| + | |IP rating |
| + | |4x |
| + | |- |
| + | |Is SBR ( Seat-belt reminder ) function supported ? |
| + | |Yes it is supported. It is working over 10kmh. |
| + | |- |
| + | |Does camera meet with EU Regulation 2019/2144 standard ? |
| + | |Yes, but the testing is still in process. |
| + | |- |
| + | |Is camera covered alarm supported? |
| + | |Yes |
| + | |- |
| + | |Can it get a vehicle CAN speed ? |
| + | |Yes, you can use the CAN reader to get the vehicle speed signal. |
| + | |- |
| + | |What is the specification of 2nd camera for DSM? |
| + | |HD, FOV 120°, TVI Interface, DC 5V |
| + | |- |
| + | |What is the Wi-Fi band? |
| + | |IEEE 802.11 b/g/n(2.4GHz) |
| + | |} |
| [[Category: Teltonika Dualcam]] | | [[Category: Teltonika Dualcam]] |