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Here you will find answers to the most frequently asked questions about DualCam. Please check answers here, if you will not find answer then fill the VIP HELP desk query.
Here you will find answers to the most frequently asked questions about DSM. Please check answers here, if you will not find answer then fill the VIP HELP desk query.
==Frequently asked questions regarding Dualcam solution==
==Frequently asked questions regarding Dualcam solution==
{| class="wikitable"
! style="background: #0054A6; color: white;" |Question
! style="background: #0054A6; color: white;" |Comments
|-
|Max. SD Card capacity
|The maximum SD card capacity is 128 GB
|-
|Recording hours
|2.4G per hour
one minute's video recording file size is 40MByte.
|-
|Is 3G/4G available for DSM camera?
|No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
|-
|Which telematics devices are integrated with DSM?
|Teltonika FMx640
|-
|Waht is the camera angle degree?
|88 degree [ 88˚(D) 76˚(H) 42˚(V) ]
|-
|Voice warning supported?
|Yes it is supported
|-
|What is the camera resolution?
|720p
|-
|Could IR Camera damage driver's eyes?
|No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp
|-
|How far is the working distance?
|the recommended distance between a driver face and a DSM is 60cm~110cm
|-
|Recommended device placing location
|A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board.
|-
|Yawning alarm is not working
|Yawning alert is issued when a driver yawn two times within one minute.
Please check out if your testing process is correct.
|-
|Is drowsiness warning working OK when a driver wears sunglasses
|Yes
|-
|Is mask detection available ?
|Yes
|-
|IP rating
|4x
|-
|Is SBR ( Seat-belt reminder ) function supported ?
|Yes it is supported. It is working over 10kmh.
|-
|Does camera meet with EU Regulation 2019/2144 standard ?
|Yes, but the testing is still in process.
|-
|Is camera covered alarm supported?
|Yes
|-
|Can it get a vehicle CAN speed ?
|Yes, you can use the CAN reader to get the vehicle speed signal.
|-
|What is the specification of 2nd camera for DSM?
|HD, FOV 120°, TVI Interface, DC 5V
|-
|What is the Wi-Fi band?
|IEEE 802.11 b/g/n(2.4GHz)
|}
[[Category: Teltonika Dualcam]]
[[Category: Teltonika Dualcam]]
