Line 3: |
Line 3: |
| #Start vehicle engine (skip if vehicle is deployed) | | #Start vehicle engine (skip if vehicle is deployed) |
| #Send following '''SMS commands''' to Teltonika tracker: | | #Send following '''SMS commands''' to Teltonika tracker: |
− | ##If you have set SMS login and password:<code>login pass sdformat</code><br><code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code><br>If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>sdformat</code> | + | ##If you have set SMS login and password:<code>login pass sdformat</code><br><code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code><br>If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>sdformat</code> |
− | ##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description: Filter 0 - default filters (No additional data)<br>Filter 2 - turn on AVL record creation filter<br>Filter 4 - turn on CAN adapter filter<br>Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT)<br>Filter 1 - save installed filters to memory after restart <br><code>'''Note:'''If you are using bluetooth OBDII dongle use log2sdfilterset 0;2;4;7;1 instead of log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received | + | ##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description: Filter 0 - default filters (No additional data)<br>Filter 2 - turn on AVL record creation filter<br>Filter 4 - turn on CAN adapter filter<br>Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT)<br>Filter 1 - save installed filters to memory after restart <br><code>'''Note:'''If you are using bluetooth OBDII dongle use log2sdfilterset 0;2;4;7;1 instead of log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received |
| ##If you have set SMS login and password: <code>login pass cpureset</code> | | ##If you have set SMS login and password: <code>login pass cpureset</code> |
− | ##If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> | + | ##If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> |
| #After the SMS response message CAN adapter log capturing has been started. | | #After the SMS response message CAN adapter log capturing has been started. |
| #Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed) | | #Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed) |
| #'''Download''' captured log (dump) files. | | #'''Download''' captured log (dump) files. |
| #*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> | | #*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> |
− | #*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span>2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command: | + | #*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command: |
| #**If you have set SMS login and password: <code>login pass web_connect</code> | | #**If you have set SMS login and password: <code>login pass web_connect</code> |
− | #**If SMS login and password are not set leave two spaces before command: <code><span>aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p> | + | #**If SMS login and password are not set leave two spaces before command: <span style="color:#f8f9fa"><code>aa</code></span><code>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p> |
| #After you have downloaded log files send following '''SMS command''' to Teltonika device: | | #After you have downloaded log files send following '''SMS command''' to Teltonika device: |
| #*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code> | | #*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code> |
| #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p> | | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p> |
| #These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation. | | #These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation. |