Changes

! style="background: black; color: white;" | Solution

! style="background: black; color: white;" | Solution

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| '''''Can't set the program number indicated on the scheme''''' || No program number in the CAN adapter module memory. || A software update of CAN adapter module is required  

! style="text-align: left;" | '''Can't set the program number indicated on the scheme'''  

|| No program number in the CAN adapter module memory. || A software update of CAN adapter module is required.

Module software can be updated using Teltonika CAN adapter updater with special Bootloader adapter.

Module software can be updated using Teltonika CAN adapter updater with special Bootloader adapter.

  CAN adapter can be updated only from software version – '''2013-03-18''' and revision - '''91'''. Module software and revision version can be checked via SMS command - [[FMB lvcangetinfo|'''lvcangetinfo''']].

  CAN adapter can be updated only from software version – '''2013-03-18''' and revision - '''91'''. Module software and revision version can be checked via SMS command - [[FMB lvcangetinfo|'''lvcangetinfo''']].

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| '''''CAN adapter does not generate data''''' || Example || Example

| Make sure that the CAN1 and CAN2 buses are not mixed (look the connection scheme of CAN adapter).

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| Example || Example || Example

| Make sure that the lines CAN-H and CAN-L are not mixed (look the connection scheme of CAN adapter).

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| Example || Example || Example

 

! style="text-align: left;" rowspan="4" | CAN adapter returns part of the data

| rowspan="2" | LED diode blinks – wrong connection of the CAN2. Sometimes two different CAN buses have the similar colors wires (for example VW PASSAT). || Make sure that in the vehicle is connected the correct CAN2 bus, the connection indicated in the CAN adapter scheme should be used including the PINs number in the connector.

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| Example || Example || Example

| Some parameters declared on the supported vehicle list are available depending on the car's equipment and can be reduced. These parameters also aren't available from, for example, the diagnostic computer level. (For example, OPEL VECTRA C car with Z22SE engine has available the "Fuel level" in the car parameter but in the car with Z22YH engine this parameter is not available). || Can't solve the problem.

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| Quick Splice / Fast connectors are being used to connect to CAN bus lines || Sometimes connection places must be soldered because the vehicle CAN bus wires are very thin and CAN adapter wires should be connected directly without using fast connectors.

 

 

 

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