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How to capture CAN adapter log from FMX1YX (view source)
Revision as of 07:32, 12 June 2020
, 07:32, 12 June 2020Created page with "===Solution applies for these devices=== FMB110 FMB120 FMB122 FMB125 FMB140 FMC125 FMC130 FMM125 FMM130 FMC125 FMU126 FMU130 H..."
===Solution applies for these devices===
[[FMB110]] [[FMB120]] [[FMB122]] [[FMB125]] [[FMB140]] [[FMC125]] [[FMC130]] [[FMM125]] [[FMM130]] [[FMC125]] [[FMU126]] [[FMU130]]
Here are steps how to capture LV-CAN200, ALL-CAN300, CAN-CONTROL log from FMB1YX series devices.<p>This functionality is available after '''03.08.00''' firmware version.</p>
#Make sure that CAN adapter is [https://youtu.be/V9RTdSy1E8w connected properly] to the vehicle and to FMB1YX series device.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX1YX device:
#*If you have set SMS login and password:<code>login pass cpureset</code> -> <code>login pass log2sdfilterset 0;4;1</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> -><code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;4;1</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p><p>Make sure:</p><p>Filter 0 - turn off all filters</p><p>Filter 4 - turn on CAN adapter filter</p><p>Filter 1 - save installed filters</p>
#After SMS response message CAN adapter log capturing has been started.
#Wait at least '''5 minutes''' to get enough CAN bus data and '''turn off''' vehicle engine.
#'''Download''' captured log (dump) files.
#*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
#*Using '''FOTA WEB'''<p>[[File:FOTAWEB.gif|center]] <br>Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span style="color:red">2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:</p>
#**If you have set SMS login and password: <code>login pass web_connect</code>
#**If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>
<!--
#*Using FOTA software<p>Using FOTA software from version '''2.10.7''':</p><p>Select your device, then at the right '''Download''' section press "'''Choose Files'''"→('''1''') '''Additional files''' target: <code>D:\Log\C\9.dmp</code>→('''2''') Browse "'''Download path'''"→('''3''') Press "'''Start Downloading'''".</p><p>[[File:Fota_s_log.jpg]]</p>
-->
#After you have downloaded log files send following '''SMS command''' to FMX1YX device:
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
[[Category:Fleet management FAQ]]
[[FMB110]] [[FMB120]] [[FMB122]] [[FMB125]] [[FMB140]] [[FMC125]] [[FMC130]] [[FMM125]] [[FMM130]] [[FMC125]] [[FMU126]] [[FMU130]]
Here are steps how to capture LV-CAN200, ALL-CAN300, CAN-CONTROL log from FMB1YX series devices.<p>This functionality is available after '''03.08.00''' firmware version.</p>
#Make sure that CAN adapter is [https://youtu.be/V9RTdSy1E8w connected properly] to the vehicle and to FMB1YX series device.
#'''Start vehicle engine'''.
#Send following '''SMS commands''' to FMX1YX device:
#*If you have set SMS login and password:<code>login pass cpureset</code> -> <code>login pass log2sdfilterset 0;4;1</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> -><code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;4;1</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p><p>Make sure:</p><p>Filter 0 - turn off all filters</p><p>Filter 4 - turn on CAN adapter filter</p><p>Filter 1 - save installed filters</p>
#After SMS response message CAN adapter log capturing has been started.
#Wait at least '''5 minutes''' to get enough CAN bus data and '''turn off''' vehicle engine.
#'''Download''' captured log (dump) files.
#*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center]] <p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
#*Using '''FOTA WEB'''<p>[[File:FOTAWEB.gif|center]] <br>Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span style="color:red">2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:</p>
#**If you have set SMS login and password: <code>login pass web_connect</code>
#**If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>
<!--
#*Using FOTA software<p>Using FOTA software from version '''2.10.7''':</p><p>Select your device, then at the right '''Download''' section press "'''Choose Files'''"→('''1''') '''Additional files''' target: <code>D:\Log\C\9.dmp</code>→('''2''') Browse "'''Download path'''"→('''3''') Press "'''Start Downloading'''".</p><p>[[File:Fota_s_log.jpg]]</p>
-->
#After you have downloaded log files send following '''SMS command''' to FMX1YX device:
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
[[Category:Fleet management FAQ]]
