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Run "Bluetooth Terminal", in menu press "Connect" and select paired {{{model_2|FMB}}} device. To start log check "CR" and enter the command into terminal: ''".log:1"''.
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Wait for ~10 minutes and press the "Save" button in the menu. You will find the saved log file in the device folder "My Files/Bluetooth Terminal", select log files, press "Share via Email" and send them to Teltonika support.
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You can turn logging off again by entering the command "''.log:0''" into the terminal
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Scan for visible BT devices using your Android smartphone and connect to your {{{model_2|FMB}}} device. Default {{{model_2|FMB}}} BT name is: ''"{{{model|FMB1YX}}}_last_7_imei_digits"''. Default PIN code is: ''"5555"''.
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[[File:Screenshot 20201215-101316 Settings.jpg|left|thumb]]
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Download "Bluetooth Terminal" application. The following link can be used: https://play.google.com/store/apps/details?id=com.hatflabs.btt
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Access the app click 3 line drop down menu (on left next to the word terminal)->settings -> Terminal -> Buffer size : set to "Unlimited"
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[[File:Screenshot 20201215-100222 Serial Bluetooth Terminal.jpg|left|thumb]]
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Run "Bluetooth Terminal", in menu press "Connect" and select paired {{{model_2|FMB}}} device. To start log check "CR" and enter the command into terminal: ''".log:1"''.
     −
Wait for ~10 minutes and press the "Save" button in the menu. You will find the saved log file in the device folder "My Files/Bluetooth Terminal", select log files, press "Share via Email" and send them to Teltonika support.
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You can turn logging off again by entering the command "''.log:0''" into the terminal
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<br />
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#Scan for visible BT devices using your Android smartphone and connect to your {{{model_2|FMB}}} device. Default {{{model_2|FMB}}} BT name is: ''"{{{model|FMB1YX}}}_last_7_imei_digits"''. Default PIN code is: ''"5555"''.[[File:20201215 093815.jpg|thumb|left]]Download "Bluetooth Terminal" application. The following link can be used: https://play.google.com/store/apps/details?id=com.hatflabs.btt
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#Access the app click 3 line drop down menu (on left next to the word terminal)->settings -> Terminal -> Buffer size : set to "Unlimited"
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#Go back to main screen, click 3 dots (on right) -> Data : Mark log.
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#Go back to same menu, click 3 dots (on right) -> Data -> Info -> Edit folder -> Edit custom : set to downloads or other convenient folder where you could find the log easily.
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#Go back to main screen Access the app click 3 line drop down menu (on left next to the word terminal) -> Devices : select the device you want to connect to
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#Type ''.log:1'' in the command line and send it, you should be seeing log from the device.
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#Do a test drive with log running.
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#At the end click 3 dots (on right) -> Data : Unmark log.
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#Find the file and send it to your PC, then attach it in the query.
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<gallery widths="100" perrow="3" caption="Saving and sharing the log">
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[[File:Screenshot 20201215-100226 Serial Bluetooth Terminal.jpg|thumb]]
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Go back to main screen, click 3 dots (on right) -> Data : Mark log.
 +
 
 +
Go back to same menu, click 3 dots (on right) -> Data -> Info -> Edit folder -> Edit custom : set to downloads or other convenient folder where you could find the log easily.
 +
 
 +
Go back to main screen Access the app click 3 line drop down menu (on left next to the word terminal) -> Devices : select the device you want to connect to
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Type ''.log:1'' in the command line and send it, you should be seeing log from the device.
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Do a test drive with log running.
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At the end click 3 dots (on right) -> Data : Unmark log.
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Find the file and send it to your PC, then attach it in the query.<gallery widths="100" perrow="3" caption="Saving and sharing the log">
 
File:Android bt log1.png| Step1  
 
File:Android bt log1.png| Step1  
 
File:Android bt log2.png| Step2  
 
File:Android bt log2.png| Step2  

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