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Line 46: − |- − | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: left;" | − *Visible physical damage on the external GPS antenna;<br /> − * Visible physical damage on the external cellular antenna; <br /> − | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | − <font color="bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font> − | style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" | − <b>Contact sales manager</b> Line 63:
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no edit summary
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<font color=" #009900"><b>YES, if this issue is true</b></font>
<font color=" #009900"><b>YES, if this issue is true</b></font>
| rowspan="3" style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |Steps to fill out RMA form:
| rowspan="7" style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |Steps to fill out RMA form:
1. Login to HelpDesk: https://viphelpdesk.teltonika.lt/ <sup>1</sup>.
1. Login to HelpDesk: https://viphelpdesk.teltonika.lt/ <sup>1</sup>.
Digital input is not working:<br />
Digital input is not working:<br />
* Connect DIN to power supply „+“, and check if DIN status changes. If not – send to warranty
* Connect DIN to power supply „+“, and check if DIN status changes. If not – send to warranty
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; background: white; text-align: center;" |
<font color=" #009900"><b>YES, if all the points are false, but FM still does not send data</b></font>
<font color=" #009900"><b>YES, if all the points are false, but FM still does not send data</b></font>
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<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
<font color=" #009900"><b>YES, if none of the mentioned points helps</b></font>
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*Visible physical damage on the external GPS antenna;<br />
* Visible physical damage on the external cellular antenna; <br />
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<font color="bb0000"><b>NO, if at least one issue is true, offer to change an antenna</b></font>
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