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− | '''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the VIP HELP desk query. | + | '''Here you will find answers to the most frequently asked questions about DSM.''' Please check answers here, if you will not find answer then fill the Helpdesk query. |
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| ==Frequently asked questions regarding DSM solution== | | ==Frequently asked questions regarding DSM solution== |
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| ! style="background: #0054A6; color: white;" |Comments | | ! style="background: #0054A6; color: white;" |Comments |
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− | |Max. SD Card capacity | + | |What is maximum SD Card capacity? |
| |The maximum SD card capacity is 256 GB | | |The maximum SD card capacity is 256 GB |
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− | |Recording hours
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− | |2.4G per hour
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− | one minute's video recording file size is 40MByte.
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− | |-
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− | |Is 3G/4G available for DSM camera?
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− | |No, external telematics device must be integrated with DSM to upload the data or snapshot to FMS server.
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− | |-
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− | |Which telematics devices are integrated with DSM?
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− | |Teltonika FMx640
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| |Waht is the camera angle degree? | | |Waht is the camera angle degree? |
− | |88 degree [ 88˚(D) 76˚(H) 42˚(V) ] | + | |88 degree |
− | |-
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− | |Voice warning supported?
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− | |Yes it is supported
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− | |-
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− | |What is the camera resolution?
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− | |720p
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− | |-
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− | |Could IR Camera damage driver's eyes?
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− | |No, it passed ISO Test Standard 62471 about Photobiological Safety of lamp
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− | |-
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− | |How far is the working distance?
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− | |the recommended distance between a driver face and a DSM is 60cm~110cm
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| |Recommended device placing location | | |Recommended device placing location |
| |A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board. | | |A device is recommended to be installed next to A-pillar between the driver face and the top of the dash board. |
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− | |Yawning alarm is not working
| + | |Is drowsiness warning working OK when a driver wears sunglasses? |
− | |Yawning alert is issued when a driver yawn two times within one minute.
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− | Please check out if your testing process is correct.
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− | |-
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− | |Is drowsiness warning working OK when a driver wears sunglasses | |
| |Yes | | |Yes |
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− | |IP rating | + | |How long it takes to transfer photo to server ? |
− | |4x | + | |About 10 sec |
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− | |Is SBR ( Seat-belt reminder ) function supported ?
| + | |What is the weight of 1 photo ? |
− | |Yes it is supported. It is working over 10kmh.
| + | |About 20 Kb |
− | |-
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− | |Does camera meet with EU Regulation 2019/2144 standard ?
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− | |Yes, but the testing is still in process.
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− | |-
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− | |Is camera covered alarm supported?
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− | |Yes
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− | |-
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− | |Can it get a vehicle CAN speed ?
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− | |Yes, you can use the CAN reader to get the vehicle speed signal.
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− | |-
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− | |What is the specification of 2nd camera for DSM? | |
− | |HD, FOV 120°, TVI Interface, DC 5V
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− | |-
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− | |What is the Wi-Fi band?
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− | |IEEE 802.11 b/g/n(2.4GHz) | |
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| |How long it will take to install DSM with FMC640 into vehicle ? | | |How long it will take to install DSM with FMC640 into vehicle ? |
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| |Where is recommended DSM camera placing location in vehicle? | | |Where is recommended DSM camera placing location in vehicle? |
| |DSM camera is recommended to be attach next to A-pillar | | |DSM camera is recommended to be attach next to A-pillar |
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− | |What for is Wi-Fi ?
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− | |For calibartion of DSM
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| |What is the video length for 128GB ? | | |What is the video length for 128GB ? |
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| |Will I get photos if FMC640 is not connected to DSM? | | |Will I get photos if FMC640 is not connected to DSM? |
− | |No, a connection between the FMC640 device and DSM is required. | + | |No, a connection between the FMX6 Series device and DSM is required. |
| |- | | |- |
| |With what Teltonika devices DSM has integration ? | | |With what Teltonika devices DSM has integration ? |
− | |FMX640 | + | |FMX6 Series |
| |- | | |- |
| |How far is DSM working distance? | | |How far is DSM working distance? |