Difference between revisions of "Starting with Teltonika Telematics"

From Wiki Knowledge Base | Teltonika GPS
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=='''Firmware'''==
 
=='''Firmware'''==
 
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|<strong>How do I send SMS command to Teltonika Telematics device? </strong>
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|<strong>How to send SMS command to Teltonika Telematics device? </strong>
 
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|There is a certain structure that the command has to follow:
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|There exists a specific structure that commands must adhere to. For instance, to send the SMS command "getinfo," the following guidelines should be observed:
  
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For example, if we would want to send SMS command getinfo:
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    If SMS login and password are set: login pass <strong>getinfo</strong>
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    If SMS login and password are not set, leave two spaces before the command: <strong>getinfo</strong>
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If you have set SMS login and password: <strong>login pass getinfo</strong>
 
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If SMS login and password are not set leave two spaces before command:   <strong>getinfo</strong>
 
 
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|<strong>Can we delete records from the device memory? </strong>
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|<strong>Is it possible to delete records from the device memory? </strong>
 
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|You can clear device's memory by clicking the "format" button in the [Status] window. This will delete all stored records from the device's memory. You can also send the SMS command "sdformat" to the device and it will do the same thing but remotely without the need to connect the device to a computer.
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|Records stored in the device's memory can be cleared by clicking the "format" button in the [Status] window. Alternatively, sending the SMS command "sdformat" remotely accomplishes the same result without requiring a physical connection to a computer.
 
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|<strong>What is Autoscan and with how many Teltonika device models is this possible? </strong>
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|<strong>What is autoscan and which Teltonika device models support this feature?</strong>
 
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|Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 and newest external CAN adapters have the Autoscan feature.
 
|Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 and newest external CAN adapters have the Autoscan feature.
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|<strong>Can we check how much data has been used with the current data plan? </strong>
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|<strong>Is it possible to know how much data has been used with the current data plan? </strong>
 
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| In the configurator Status tab, we have the GPRS traffic section, where data usage can be seen.
 
| In the configurator Status tab, we have the GPRS traffic section, where data usage can be seen.
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|<strong>How do I get a SIM card IMSI number on my server? </strong>
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|<strong>How to get a SIM card IMSI number on my server? </strong>
 
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| The IMSI is not available as an IO element, and it will not be sent to the server with records. However, it can be requested by a SMS/GPRS command "getimsi"
 
| The IMSI is not available as an IO element, and it will not be sent to the server with records. However, it can be requested by a SMS/GPRS command "getimsi"
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|<strong>Can I send an SMS or command to the TAT100? </strong>
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|<strong>Is it possible to send an SMS or command to the TAT100? </strong>
 
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| Yes, you can send a command to the TAT100 and it will execute this command once it wakes up.
 
| Yes, you can send a command to the TAT100 and it will execute this command once it wakes up.
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|<strong>Where can we find the connection schemes for CAN-CONTROL adapter? </strong>
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|<strong>Where the connection schemes for CAN-CONTROL adapter can be found? </strong>
 
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| Please create a Helpdesk ticket for our support team and specify the vehicle that the connection scheme is needed for.
 
| Please create a Helpdesk ticket for our support team and specify the vehicle that the connection scheme is needed for.
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|<strong>Does all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong>
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|<strong>Do all RFID cards with 125 or 128kHz frequency work with FMC150 ? What about a 13.56 MHz NFC or RFID device? </strong>
 
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|Like other devices with a 1-Wire interface, FMC150 also supports a 1-wire protocol (DS1990A) RFID reader.
 
|Like other devices with a 1-Wire interface, FMC150 also supports a 1-wire protocol (DS1990A) RFID reader.
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|<strong>How many batteries does TAT1XY use? </strong>
 
|<strong>How many batteries does TAT1XY use? </strong>
 
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| TAT1XY uses 1 battery, which consists of 2 (7.2V variant) or 3 (10.8V variant) cells. Difference between them - according to our testing the 3 cell battery can send 45% more records when compared to 2 cell battery.
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| TAT1XY uses 1 battery, which consists of 2 (7.2V variant) or 3 (10.8V variant) cells. Currently, manufactured TAT devices use 3-cell batteries.
 
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|<strong>Where can I find how to parse the message from the device in the backend? </strong>
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|<strong>Where information on how to parse messages from Teltonika Telematics devices can be found?</strong>
 
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| Teltonika data sending protocol Codec 8 and Codec 8Extended description with examples:
 
| Teltonika data sending protocol Codec 8 and Codec 8Extended description with examples:
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|<strong>Why device doesn't detect the ignition? </strong>
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|<strong>Why device does not detect the ignition? </strong>
 
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|Please check which ignition source have you chosen and configure the device according to Your use case.  
 
|Please check which ignition source have you chosen and configure the device according to Your use case.  
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|<strong>Why does my device keep sending the same coordinates even if the vehicle is moving? </strong>
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|<strong>How to calculate how much device is going to consume according to configuration?</strong>
 
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|This is usually caused by the Static Navigation feature being misconfigured in the [[FMB130 System settings|System settings]].
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The static navigation feature allows us to filter out false GNSS position changes when the vehicle is stationary and show only the true location of the vehicle.
 
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[[File:Static navigation off.png|frameless|339x339px]][[File:Static navigation on.png|frameless|344x344px]]
 
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The filtering can be disabled by configured movement and/or ignition source - if they are configured incorrectly, the device will not only incorrectly detect vehicle movement state or ignition, but also will not disable the filtering, causing the records to be sent with the same coordinates.
 
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To make sure that the Ignition is detected correctly, You can use the configurator Status I/O window or check the AVL ID 239 on Your server.
 
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For movement detection, it can also be checked on the configurator Status I/O window or by checking AVL ID 240 on Your server.
 
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Revision as of 13:45, 23 January 2024

Firmware

Software

Hardware

Protocols

Configuration

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