Changes

4,595 bytes added ,  09:31, 19 April 2023
no edit summary
Line 3: Line 3:  
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1">
 
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1">
 
<div class="mw-collapsible-content">
 
<div class="mw-collapsible-content">
  The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]] page.
+
  The current TCT version is compatible with Windows OS. TCT does not support Mac OS, Linux, or other OS platforms at the moment, for more information please check our wiki page. >>> [[Getting_started_with_TCT_desktop_application#Minimum_System_Requirements|Minimum System Requirements]]
<!--The Wiki is structured like this (click 'Expand' to see the image): <div class="mw-collapsible mw-collapsed"><br>
  −
[[File:Networking_wiki_faq_wiki_structure_v2.png|link=Special:Redirect/file/Networking_wiki_faq_wiki_structure_4k_v2.png|750px]]--><br><br>
   
</div>
 
</div>
 
</div>
 
</div>
Line 50: Line 48:  
</div>
 
</div>
 
</div>
 
</div>
-->
+
*<div class="mw-customtoggle-9" style="color: #0054A6;"><font size="2">What languages will be available on TCT?</font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-9">
 +
<div class="mw-collapsible-content">
 +
TCT will be available in English other languages can be added in the future based on the demand from customers. Spanish and French have higher chances to be added, implementing Arabic would be more complicated due to its right-to-left structure.
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-10" style="color: #0054A6;"><font size="2">Is there an option to save configuration file to the cloud?</font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-10">
 +
<div class="mw-collapsible-content">
 +
With the desktop version - no. When the web version will be released, it will save configuration directly to FOTA WEB.
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-11" style="color: #0054A6;"><font size="2">Can we check the current device Configuration File name on TCT?</font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-11">
 +
<div class="mw-collapsible-content">
 +
Yes, please check our  wiki page for more information. >>>[[Getting_started_with_TCT_desktop_application#Editing_a_Configuration_File| Editing a Configuration file]].
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-12" style="color: #0054A6;"><font size="2">How to check the Parameter ID using the TCT?</font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-12">
 +
<div class="mw-collapsible-content">
 +
Mouseover to the ID icon inside the parameter box, please check the GIF below to know more.
 +
[[File:Parameter ID.gif|thumb|left]]
 +
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-13" style="color: #0054A6;"><font size="2">How to use tool tip?</font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-13">
 +
<div class="mw-collapsible-content">
 +
Mouse over to the 'i' icon located on the upper left side of the parameter box to view the summarized description of the parameter, click that icon to see more detailed information, please check the GIF below to know more.
 +
[[File:Tool_tip_click.gif|thumb|left]]
 +
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-14" style="color: #0054A6;"><font size="2">Does TCT support search through Parameter ID/Keyword? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-14">
 +
<div class="mw-collapsible-content">
 +
Yes, please check our  wiki page for more information. >>>[[TCT_Search| TCT Search]].
 +
 +
</div>
 +
</div>
 +
 
 +
*<div class="mw-customtoggle-15" style="color: #0054A6;"><font size="2">What about debugging the TCT? Logs will be saved on the cloud or locally? Or maybe both? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-15">
 +
<div class="mw-collapsible-content">
 +
In Configuration settings, you will see the path and open button for TCT logs. It will be saved locally (desktop version). >>>[[TCT_Device_Status#Maintenance| TCT Maitenance]].
 +
 +
</div>
 +
</div>
 +
 
 +
*<div class="mw-customtoggle-16" style="color: #0054A6;"><font size="2">Can Auto update be turned off? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-16">
 +
<div class="mw-collapsible-content">
 +
The user can’t turn off the Auto update feature (in other words, the notifications about new versions will still be received). Meantime it’s up to the user to install these updates or not.
 +
 +
</div>
 +
</div>
 +
 
 +
*<div class="mw-customtoggle-17" style="color: #0054A6;"><font size="2">If for some reason client wants to roll back the TCT version, is it possible? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-17">
 +
<div class="mw-collapsible-content">
 +
The software doesn’t support this. The client can do it manually (download an older version and install it).
 +
 +
</div>
 +
</div>
 +
 
 +
*<div class="mw-customtoggle-18" style="color: #0054A6;"><font size="2">Does Old Teltonika Configurator will support new firmwares and new devices in the future? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-18">
 +
<div class="mw-collapsible-content">
 +
Teltonika Configurator will have new versions and will support new firmware for existing platform devices as long as its End of Life is not planned. New platform devices won’t be supported in Teltonika Configurator, it will work with TCT only.
 +
</div>
 +
</div>
 +
*<div class="mw-customtoggle-19" style="color: #0054A6;"><font size="2">Will there be EOL date for old configurator? </font></div>
 +
<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-19">
 +
<div class="mw-collapsible-content">
 +
Yes, Teltonika Configurator will be discontinued at some point in future. However, we want to give our customers enough time to get used to TCT. Now there is no EOL date planned.
 +
</div>
 +
</div>

Navigation menu