Difference between revisions of "Getting Started"
| (2 intermediate revisions by the same user not shown) | |||
| Line 100: | Line 100: | ||
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention. | If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention. | ||
<br /> | <br /> | ||
| − | '''1.''' Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.<br /> | + | '''1.''' Must ensure that domain '''fota.teltonika.lt''' (for FT devices) or domain '''fm.teltonika.lt''' (for FM devices) or IP: 35.156.7.140 is whitelisted from network operator’s side.<br /> |
| − | '''2.''' Following | + | '''2.''' Following ports (egress) must be allowed by the operator. |
| + | <br /> | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
*Ports: | *Ports: | ||
| − | **5055 (UDP) | + | **5000 (TCP) for FM devices |
| − | **5005 (TCP) | + | **6000 (TCP) for FM devices |
| + | **5055 (UDP) for FT devices | ||
| + | **5005 (TCP) for FT devices | ||
When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address. | When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address. | ||
| Line 119: | Line 114: | ||
=='''How to access FOTA WEB'''== | =='''How to access FOTA WEB'''== | ||
| − | FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that | + | FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall. |
<br> | <br> | ||
Revision as of 10:13, 24 October 2024
Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.
Device requirements
| Supported Devices |
|---|
|
|
|
|
|
|
Note: 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
Please check Firmware Link to find latest base firmware for your device.
Network requirements
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
1. Must ensure that domain fota.teltonika.lt (for FT devices) or domain fm.teltonika.lt (for FM devices) or IP: 35.156.7.140 is whitelisted from network operator’s side.
2. Following ports (egress) must be allowed by the operator.
- Ports:
- 5000 (TCP) for FM devices
- 6000 (TCP) for FM devices
- 5055 (UDP) for FT devices
- 5005 (TCP) for FT devices
When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.
How to access FOTA WEB
FOTA WEB is reached using domain address https://fota.teltonika.lt. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.
| 1. Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account. | 2. After pressing the URL Link you will be asked to create a password for your account. | 3. Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation. |
 |
 |
 |
Select company
At the top-right corner, you can find the Company selector button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
- When a single company is selected, you will see the company button label change to the selected company's name.
- When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
- When nothing is selected, you will see everything available and "All companies" label.
Note: Every company has to be selected individually.
Notifications
Notifications is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.
FOTA Web availability expectations
Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:
Scheduled Updates - Devices should follow a configured schedule on your devices to avoid overwhelming the system.
Staggered Deployment - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.
By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.
