Getting Started

Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.

Device requirements

Supported Devices

Basic Trackers Rich tracking features at a competitive price Product list [+/-] FMB900 FMB910 FMB920 FMC920 FMM920 FMB930 IP67 Trackers FMB965 Fleet Telematics Trackers FTC921 FTC961

Fast & Easy Trackers Fast installation and accurate tracking Product list [+/-] FMP100 FMB010 FMB020 FMC800 FMM800 FMM80A IP65 Trackers FMT100 FMC880 FMM880 Fleet Telematics Trackers FTC881

Advanced Trackers Flexible and sophisticated all-rounders Product list [+/-] FMB110 FMB120 FMB122 FMB130 FMC130 FMM130 FMM13A IP67 Trackers FMB202 FMB204 FMB209 FMB230 FMC230 FMC234 FMM230

OBD Trackers Compact Plug & Play models to read OBD II data Product list [+/-] FMB001 FMB003 FMC003 FMM003 FMM00A

CAN Trackers Provide CAN bus data for all vehicle types Product list [+/-] FMB140 FMB150 FMC150 FMM150 LV-CAN200 ALL-CAN300 CAN-CONTROL ECAN02 IP67 Trackers FMB240 FMC250 FMM250

Professional Trackers Comprehensive solutions for professional use Product list [+/-] FMC650 FMM650 FMB125 FMC125 FMM125 IP67 Trackers FMB225 FMC225

Note: 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
Please check Firmware Link to find latest base firmware for your device.

Network requirements

If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
1. Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.
2. Following domain and ports (egress) must be allowed by the operator.

Network requirements for FM devices:

• Domain: fm.teltonika.lt
• Ports:
  • 5000 (TCP)
  • 6000 (TCP)

Network requirements for FT devices:

• Domain: fota.teltonika.lt
• Ports:
  • 5055 (UDP)
  • 5005 (TCP)

When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.

How to access FOTA WEB

FOTA WEB is reached using domain address https://fota.teltonika.lt. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.

1. Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.	2. After pressing the URL Link you will be asked to create a password for your account.	3. Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.

Select company

At the top-right corner, you can find the Company selector button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:

• When a single company is selected, you will see the company button label change to the selected company's name.
• When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
• When nothing is selected, you will see everything available and "All companies" label.
  

Note: Every company has to be selected individually.

Notifications

Notifications is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.

FOTA Web availability expectations

Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:

Scheduled Updates - Devices should follow a configured schedule on your devices to avoid overwhelming the system.

Staggered Deployment - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.

By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.