Getting Started: Difference between revisions

Latest revision as of 12:59, 2 December 2025

Here you will discover basic information on what Teltonika Telematics devices support FOTA WEB solution and where you can get started by following a step-by-step guide from the invitation to your first login.

Supported web browsers

Supported FOTA WEB browsers are: Chrome, Edge, Firefox, and Safari.

We recommend using the latest version of your browser.

Device requirements

Supported Devices


Basic Trackers
Rich tracking features at a competitive price
Product list [+/-] FMB900 FMB910 FMB920 FMC920 FMM920 FMB930 IP67 Trackers FMB965 Fleet Telematics Trackers FTC920 FTC921 FTC924 FTC927 FTC961 FTC965


Fast & Easy Trackers
Fast installation and accurate tracking
Product list [+/-] FMP100 FMB010 FMB020 FMC800 FMM800 FMM80A IP65 Trackers FMT100 FMC880 FMM880 Fleet Telematics Trackers FTC881 FTC880 FTM880 FTC887 FTM887


Advanced Trackers
Flexible and sophisticated all-rounders
Product list [+/-] FMB110 FMB120 FMB122 FMB130 FMC130 FMM130 FMM13A IP67 Trackers FMB202 FMB204 FMB209 FMB230 FMC230 FMC234 FMM230


OBD Trackers
Compact Plug & Play models to read OBD II data
Product list [+/-] FMB001 FMB003 FMC003 FMM003 FMM00A


CAN Trackers
Provide CAN bus data for all vehicle types
Product list [+/-] FMB140 FMB150 FMC150 FMM150 LV-CAN200 ALL-CAN300 CAN-CONTROL ECAN02 IP67 Trackers FMB240 FMC250 FMM250


Professional Trackers
Comprehensive solutions for professional use
Product list [+/-] FMC650 FMM650 FMB125 FMC125 FMM125 IP67 Trackers FMB225 FMC225

Note: 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
Please check Firmware Link to find latest base firmware for your device.

Network requirements

If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.

Network requirements for FMB family, FMC, and FMM devices

Following domain or IP and ports (egress) must be allowed by the operator:

Domain: fm.teltonika.lt (IP: 35.156.7.140)
Ports:
- 5000 (TCP)
- 6000 (TCP)

Network requirements for FT platform (below 2.1.x firmware version) devices

Following domain or IP and ports (egress) must be allowed by the operator:

Domain: fota.teltonika.lt (IP: 35.156.7.140)
Ports:
- 5055 (UDP)
- 5005 (TCP) TLS encryption supported

Network requirements for FT platform (above 2.1.x firmware version) devices

To support IPv6, the domains were split for 2.1.x firmware and above versions. Following domains or IPs and ports (egress) must be allowed by the operator:

Ping:
- Domain: ping.fota.teltonika.lt (IP: 3.123.234.64)
- Port: 5055 (UDP)
Service:
- Domain: service.fota.teltonika.lt (IP: 3.69.248.238)
- Port: 5005 (TCP) TLS encryption supported

When using VPN SIM cards, we suggest to configure the domain in your configuration, not the plain IP address.

How to access FOTA WEB

FOTA WEB is reached using domain address https://fota.teltonika.lt. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.

1. Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.	2. After pressing the URL Link you will be asked to create a password for your account.	3. Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.

How to reset FOTA WEB password

If you have forgotten your FOTA WEB password or are unable to log in with 2FA due to changes in your phone, phone number, or email address, you will need to reset your password.

1. In the "Sign in to your FOTA WEB account" window, click on "Forgot Password."

2. Enter your email address and press the “Send reset link” button.

3. After that, you will receive a Reset Password email at your email address. If you don’t see it in your main inbox, please check your Junk/Spam folder. It should look like this:

4. Follow the link and reset your password, making sure it meets the following requirements: 12 characters, including uppercase and lowercase letters, at least one digit, and a special symbol.

5. After resetting your password, return to the FOTA WEB page, enter your email and new password, and you should be able to log in.

Select company

At the top-right corner, you can find the Companies selector button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:

When a single company is selected, you will see the company button label change to the selected company's name.
When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
When nothing is selected, you will see everything available and "All companies" label.

Note: Every company has to be selected individually.

Notifications

Notifications are located at the top-right corner of the page. Stay informed with timely notifications on action failures and key information. Success notifications are sent only on background actions that takes more than 15 seconds and user selects to get notified when background action is completed.

FOTA WEB availability expectations

Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:

Scheduled Updates - Devices should follow a configured schedule on your devices to avoid overwhelming the system.

Staggered Deployment - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.

By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.

@@ Line 1: / Line 1: @@
-{| align="right"
+Here you will discover basic information on what Teltonika Telematics devices support FOTA WEB solution and where you can get started by following a step-by-step guide from the invitation to your first login.
-|align="right"|__TOC__
+<br>
-|}
+__TOC__
+=='''Supported web browsers'''==
+Supported FOTA WEB browsers are: Chrome, Edge, Firefox, and Safari.
-Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.
+We recommend using the latest version of your browser.
 <br>
 =='''Device requirements'''==
 {| style="width: 75%; text-align: center; vertical-align: top;"
@@ Line 95: / Line 99: @@
 <br>
-'''Note''':  1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />3. FM36YX devices should have at least [[FM36 firmware errata#01.12.00.Rev.02|01.12.00.Rev.02]] version installed. (FM36YX FotaWeb functionality for firmware update only)<br />
+'''Note''':  1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />Please check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.<br>
-Please check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.<br>
 <br>
-'''Default FOTA WEB configuration settings:'''
+==='''Network requirements'''===
-'''Domain:''' fota.teltonika.lt<br />
+If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
-'''Port:''' 5000 <br />
-'''Period:''' 720 minutes (every 720 minutes device shall connect to FOTA WEB)
-[[File:FOTA in TCT.png|none|thumb|986x986px]]
-=='''Network requirements'''==
+=== Network requirements for FMB family, FMC, and FMM devices ===
+Following domain or IP and ports (egress) must be allowed by the operator:
-If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
+*Domain: fm.teltonika.lt (IP: 35.156.7.140)
-<br />
+*Ports:
-'''1.'''	Must ensure that domain '''[http://fota.teltonika.lt https://fota.teltonika.lt]''' can be resolved from within Operator’s network.<br />
+**5000 (TCP)
-'''2.'''	Following IP and ports (egress) must be allowed by the operator.
+**6000 (TCP)
-<br />
-*IP: 35.156.7.140
+=== Network requirements for '''FT platform''' ('''below 2.1.x''' firmware version) devices ===
+Following domain or IP and ports (egress) must be allowed by the operator:
+*Domain: fota.teltonika.lt (IP: 35.156.7.140)
 *Ports:
-**2000<br />
+**5055 (UDP)
-**3000<br />
+**5005 (TCP) TLS encryption supported
-**4000<br />
-**5000<br />
+=== Network requirements for '''FT platform''' ('''above 2.1.x''' firmware version) devices ===
-**6000<br />
+To support IPv6, the domains were split for '''2.1.x firmware''' and above versions. Following domains or IPs and ports (egress) must be allowed by the operator:
-**7000<br />
+* Ping:
+** Domain: ping.fota.teltonika.lt (IP: 3.123.234.64)
+** Port: 5055 (UDP)
+* Service:
+** Domain: service.fota.teltonika.lt (IP: 3.69.248.238)
+** Port: 5005 (TCP) TLS encryption supported
-When using VPN SIM cards, you should still configure '''[http://fota.teltonika.lt https://fota.teltonika.lt]''' domain in your configurator, not the plain IP address.
+When using VPN SIM cards, we suggest to configure the domain in your configuration, not the plain IP address.
 =='''How to access FOTA WEB'''==
-FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.
+FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.
 <br>
@@ Line 136: / Line 144: @@
 | style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.
 |-
-| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Invitation.PNG|350px|center]]
+| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:Activate account3.png|350px|center]]
 | style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Password.PNG|350px|center]]
 | style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Log in.PNG|350px|center]]
 |-
 |}
+=='''How to reset FOTA WEB password '''==
+If you have forgotten your FOTA WEB password or are unable to log in with 2FA due to changes in your phone, phone number, or email address, you will need to reset your password.
+.	In the "Sign in to your FOTA WEB account" window, click on "Forgot Password."
+<br>
+[[File:Sign in3.png|405x405px]]
+.	Enter your email address and press the “Send reset link” button.
+<br>
+[[File:Forgot psw2.png|405x405px]]
+. After that, you will receive a Reset Password email at your email address. If you don’t see it in your main inbox, please check your Junk/Spam folder. It should look like this:
+<br>
+[[File:Change psw2.png|405x405px]]
+.	Follow the link and reset your password, making sure it meets the following requirements: 12 characters, including uppercase and lowercase letters, at least one digit, and a special symbol.
+<br>
+[[File:Reset password2.png|405x405px]]
+.	After resetting your password, return to the FOTA WEB page, enter your email and new password, and you should be able to log in.
 =='''Select company'''==
-At the top-right corner, you can find the '''Company selector''' button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
+At the top-right corner, you can find the '''Companies selector''' button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
 *When a single company is selected, you will see the company button label change to the selected company's name.
 *When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
-*When nothing is selected, you will see everything available and "All companies" label. <br>
+*When nothing is selected, you will see everything available and "All companies" label.
 '''Note''': Every company has to be selected individually.
-[[File:FOTA Web Allcompanies.png]]
+[[File:Company selector.png|left|thumb|Company selector]]
 =='''Notifications'''==
-'''Notifications''' is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.
+'''Notifications''' are located at the top-right corner of the page. Stay informed with timely notifications on action failures and key information. Success notifications are sent only on background actions that takes more than 15 seconds and user selects to get notified when background action is completed.
-[[File:FOTA Web Notifications.png]]
+[[File:Screenshot 2025-07-15 at 13.56.50.png|left|thumb|Notifications panel]]
-=='''Settings'''==
-You can find '''FOTA Web Settings''' at the top-right of the page, there you are able to change web page language, generate API tokens, change account password and set your own time zone. More details about the functions are explained below. <br>
-[[File:FOTA Web Settings.png]]
-===Language===
-In the settings tab window you can select your preferred language.
-Currently there are 6 available languages:
-* English
-* Lithuanian
-* Russian
-* Spanish
-* Portuguese
-* France
-===API tokens===
-You can generate Token ID in the API Tokens window by clicking '''Add token''', set a Token name and then click generate. This will generate FOTA Web API Token with which you can use it to integrate FOTA Web functionalities on your existing software system. <br>
-[[File:FOTA Web API Token.png|600px]]
-Full FOTA API documentation can be found [https://api.teltonika.lt/documents/index.html <u>'''HERE'''</u>].
-===Change password===
-If your current password is too difficult to remember or not secure enough and you want to change it, you can freely change your password by entering your current password and then the password you want it to be changed to.<br>
-[[File:FOTA Web ChangePassword.png|500px]]<br>
-If you do not remember your current password, in FOTA WEB initial window you can click forgot password. It will generate a link for resetting your password and send it to your email address.
-===Time zone===
-Time zone functionality lets you freely change how page will display time in different time zones. Changing it will change time information on when device was '''Seen at''', '''Created at''' or '''Updated at'''.
-[[File:FOTA Web Timezone.png|300px]]
-<br>
+=='''FOTA WEB availability expectations'''==
-{|style="width:100%;"
+Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:
-|-
-|[https://wiki.teltonika-gps.com/view/FOTA_WEB'''Landing page'''] - Previous page
+* '''Scheduled Updates''' - Devices should follow a configured schedule on your devices to avoid overwhelming the system.
-|style="text-align:right;| Next page - [https://wiki.teltonika-gps.com/view/Dashboard '''Dashboard ''']
-|}
+* '''Staggered Deployment''' - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.
+By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.
+<br />