Difference between revisions of "Getting Started"

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Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.
 +
<br>
 
__TOC__
 
__TOC__
−
=='''Requirements'''==
 
  
−
{| class="wikitable" style="width: 100%;"
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=='''Device requirements'''==
 +
{| style="width: 75%; text-align: center; vertical-align: top;"
 +
!colspan="5" style="text-align: center; vertical-align: top; background: white;" |<big>'''Supported Devices'''</big>
 +
|}
 +
 
 +
{| class="main-table w-100" style="height:auto; width:80%;" align="center"
 +
| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 +
{| style="width: 70%"
 +
![[Image:Basic_Trackers02.png|81x81px|link=|alt=]]
 +
|-
 +
|'''Basic Trackers'''
 +
|-
 +
|Rich tracking features at a competitive price
 +
|-
 +
!<div class="mw-customtoggle-1" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-1"> <Br>{{Template:Basic_Trackers}}</span>
 +
</div>
 +
|-
 +
|}
 +
| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 +
{| style="width: 70%"
 +
![[Image:Easy_2.png|77x77px|link=|alt=]]
 +
|-
 +
|'''Fast & Easy Trackers'''
 +
|-
 +
|Fast installation and accurate tracking
 +
|-
 +
!<div class="mw-customtoggle-2" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-2"> <Br>{{Template:Fast_&_Easy_Trackers}}</span>
 +
</div>
 +
|-
 +
|}
 +
| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 +
{| style="width: 70%"
 +
![[Image:Advanced.png|74x74px|link=|alt=]]
 +
|-
 +
|'''Advanced Trackers'''
 +
|-
 +
|Flexible and sophisticated all-rounders
 +
|-
 +
!<div class="mw-customtoggle-3" style="margin:auto; vertical-align: middle; text-align: center; overflow:auto; ">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-3"> <Br>{{Template:Advanced_Trackers}}</span>
 +
</div>
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |[[File:Alert.png|50px|left|link=]]<br />
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|}
−
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |'''IMPORTANT!!!'''
 
−
| style="border: 1px solid white; border-bottom: 2px solid white; text-align: left; vertical-align: center; background: white;" |1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />3. FM36YX devices should have at least [[FM36 firmware errata#01.12.00.Rev.02|01.12.00.Rev.02]] version installed. (FM36YX FotaWeb functionality for firmware update only)<br />
 
 
|}
 
|}
  
−
'''Supported devices:'''
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{| class="main-table w-100" style="height:auto; width:80%;" align="center"
−
 
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| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
−
{| class="wikitable" style="width: 10%;"
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{| style="width: 70%"
−
|+
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![[Image:OBD Trackers-8.png|69x69px|link=|alt=]]
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! style="width: 10%; border: 1px solid white; border-bottom: 2px solid #0054A6; background: white; color: #0054A6; text-align: left;" |Device family
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|-
 +
|'''OBD Trackers'''
 +
|-
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|Compact Plug & Play models to read OBD II data
 +
|-
 +
!<div class="mw-customtoggle-4" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-4"> <Br>{{Template:OBD_Trackers}}</span>
 +
</div>
 +
|-
 +
|}
 +
| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 +
{| style="width: 70%"
 +
![[Image:CAN Trackers & Adapters-8.png|69x69px|link=|alt=]]
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB9YX'''<br />
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|'''CAN Trackers'''
 
|-
 
|-
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB96X'''<br />
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|Provide CAN bus data for all vehicle types
 
|-
 
|-
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| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB1YX'''<br />
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!<div class="mw-customtoggle-5" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-5"> <Br>{{Template:CAN_Trackers}}</span>
 +
</div>
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB0YX'''<br />
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|}
 +
| style="height:5%; width:20%; text-align:center; vertical-align: top; font-weight:400; margin: 0 auto;" |
 +
{| style="width: 70%"
 +
![[Image:Professional.png|74x74px|link=|alt=]]
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMB640'''<br />
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|'''Professional Trackers'''
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''TMT250'''<br />
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|Comprehensive solutions for professional use
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FMT100'''<br />
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!<div class="mw-customtoggle-6" style="margin:0 auto; vertical-align: middle; text-align: center; overflow:auto;">
 +
'''Product list [+/-]''' <span class="mw-collapsible mw-collapsed" id="mw-customcollapsible-6"> <Br>{{Template:Professional_Trackers}}</span>
 +
</div>
 
|-
 
|-
−
| style="border: 1px solid white; border-bottom: 2px solid #E8E8E8; text-align: left; vertical-align: center; background: white;" |'''FM36YX'''<br />
 
 
|}
 
|}
−
<br />
+
|}
 +
<br>
  
−
'''Please''' contact Teltonika's support for more information from where to download base firmware, configurator, user manual and protocols from.
+
'''Note''':  1. All FMBXXX devices except for FMB64X should have at least [[FMB_firmware_errata#01.03.03.Rev.00|01.03.03.Rev.00]] firmware version installed.<br />2. FMB64X should have at least [[FMB640 firmware errata#00.02.05|00.02.05]] version installed.<br />Please check [https://wiki.teltonika-gps.com/view/Firmware_versions Firmware Link] to find latest base firmware for your device.<br>
−
 
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<br>
−
==='''Default FOTA WEB configuration settings:'''===
 
−
 
 
−
'''Domain:''' fm.teltonika.lt<br />
 
−
'''Port:''' 5000 <br />
 
−
'''Period:''' 720 minutes (every 720 minutes device shall connect to FOTA WEB)<br />
 
−
[[Image:Defaultwebft.png|400px|center]]<br />
 
  
−
==='''Using VPN SIM cards'''===
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=='''Network requirements'''==
  
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
 
<br />
 
<br />
−
'''1.''' Must ensure that domain '''http://fm.teltonika.lt''' can be resolved from within Operator’s network.<br />
+
'''1.''' Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.<br />
−
'''2.''' Following IP and ports (egress) must be allowed by the operator.
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'''2.''' Following domain and ports (egress) must be allowed by the operator.
−
<br />
+
 
 +
Network requirements for FM devices:
  
−
*IP: 35.156.7.140
+
*Domain: fm.teltonika.lt
 
*Ports:
 
*Ports:
−
**2000<br />
+
**5000 (TCP)
−
**3000<br />
+
**6000 (TCP)
−
**4000<br />
+
Network requirements for FT devices:
−
**5000<br />
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*Domain: fota.teltonika.lt
−
**6000<br />
+
*Ports:
−
**7000<br />
+
**5055 (UDP)
 +
**5005 (TCP)
 +
 
 +
When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.
  
−
When using VPN SIM cards, you should still configure '''http://fm.teltonika.lt''' domain in your configurator, '''not''' the plain IP address.
+
=='''How to access FOTA WEB'''==
  
−
=='''Web Access'''==
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FOTA WEB is reached using domain address '''[http://fota.teltonika.lt https://fota.teltonika.lt]'''. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.
−
<br />
 
−
FOTA WEB is reached using domain address '''http://fm.teltonika.lt'''. FOTA WEB uses HTTP ports 80 and 85 for authentication so if your network has HTTP proxy service or is blocking outgoing traffic – make sure that those two ports are added to exceptions in network proxy service and firewall.
 
 
<br>
 
<br>
−
+
 
 
{| class="wikitable" style="width: 100%;"
 
{| class="wikitable" style="width: 100%;"
 
|-
 
|-
−
| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. You can press „GET STARTED“ button or use URL bellow.
+
| style="width: 30%; border: 1px solid white; background: white;" |'''1.''' Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account.
−
| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the button or following URL you will be asked to write your name and password for Your account.
+
| style="width: 30%; border: 1px solid white; background: white; " |'''2.''' After pressing the URL Link you will be asked to create a password for your account.
−
| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging in FOTA WEB with your newly created account by entering e-mail address and password for your account.
+
| style="width: 30%; border: 1px solid white; background: white; " |'''3.''' Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.
 
|-
 
|-
−
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA_WEB_invi.png|350px|center]]
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| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Invitation.PNG|350px|center]]
−
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA WEB front.png|350px|center]]
+
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Password.PNG|350px|center]]
−
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[Image:FOTA_WEB_login.png|350px|center]]
+
| style="width: 30%; border: 1px solid white; background: white; text-align: center;" |[[File:FOTA Web Log in.PNG|350px|center]]
 
|-
 
|-
 
|}
 
|}
  
−
=='''Overview'''==
+
=='''Select company'''==
−
<br />
+
 
−
'''Devices''' tab is what you see first when logged in to FOTA WEB. It can be divided into three distinct sections – Device section, Filter section, Navigation menu. Here is a brief rundown of each section:
+
At the top-right corner, you can find the '''Company selector''' button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:
  
 +
*When a single company is selected, you will see the company button label change to the selected company's name.
 +
*When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
 +
*When nothing is selected, you will see everything available and "All companies" label. <br>
 +
'''Note''': Every company has to be selected individually.
  
−
==='''Device section'''===
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[[File:FOTA Web Allcompanies.png]]
  
−
This area provides a basic overview of individual or filtered devices while allowing single or multiple selections for '''ACTIONS''' afterward.
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=='''Notifications'''==
−
[[Image:Overview1.png|1000px|center]]<br />
 
  
−
==='''Filter section'''===
+
'''Notifications''' is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company.
 +
[[File:FOTA Web Notifications.png]]
  
−
Filter provides means to easily access devices that you need by combining different filters: Company, device Model, Firmware, and more.
+
=='''FOTA Web availability expectations'''==
−
[[Image:Overview2.png|1000px|center]]<br />
+
Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:
  
−
==='''Navigation menu'''===
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'''Scheduled Updates''' - Devices should follow a configured schedule on your devices to avoid overwhelming the system.
  
−
Different FOTA WEB tabs for complete management of registered Devices, Companies, and users.
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'''Staggered Deployment''' - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.
−
[[Image:Overview3.png|1000px|center]]<br />
 
  
−
Next chapter '''[[Devices|Devices]]'''
+
By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.
 +
<br />

Latest revision as of 11:12, 29 October 2024

Here you will discover basic information on what FM devices support FOTA Web solution and where you can get started by following step by step guide from the invitation to your first login. Additionally you will find web sites basic settings such as changing language, API and more.

Device requirements

Supported Devices
Basic Trackers
Rich tracking features at a competitive price

Product list [+/-]
FMB900
FMB910
FMB920
FMC920
FMM920
FMB930
IP67 Trackers
FMB965
Fleet Telematics Trackers
FTC921
FTC961

Fast & Easy Trackers
Fast installation and accurate tracking

Product list [+/-]
FMP100
FMB010
FMB020
FMC800
FMM800
FMM80A
IP65 Trackers
FMT100
FMC880
FMM880
Fleet Telematics Trackers
FTC881

Advanced Trackers
Flexible and sophisticated all-rounders

Product list [+/-]
FMB110
FMB120
FMB122
FMB130
FMC130
FMM130
FMM13A
IP67 Trackers
FMB202
FMB204
FMB209
FMB230
FMC230
FMC234
FMM230

OBD Trackers
Compact Plug & Play models to read OBD II data

Product list [+/-]
FMB001
FMB003
FMC003
FMM003
FMM00A

CAN Trackers
Provide CAN bus data for all vehicle types

Product list [+/-]
FMB140
FMB150
FMC150
FMM150
LV-CAN200
ALL-CAN300
CAN-CONTROL
ECAN02
IP67 Trackers
FMB240
FMC250
FMM250

Professional Trackers
Comprehensive solutions for professional use

Product list [+/-]
FMC650
FMM650
FMB125
FMC125
FMM125
IP67 Trackers
FMB225
FMC225


Note: 1. All FMBXXX devices except for FMB64X should have at least 01.03.03.Rev.00 firmware version installed.
2. FMB64X should have at least 00.02.05 version installed.
Please check Firmware Link to find latest base firmware for your device.

Network requirements

If your SIM cards are within Mobile Operator’s VPN (private APN), the following must be ensured and paid special attention.
1. Must ensure that domain or IP: 35.156.7.140 is whitelisted from network operator’s side.
2. Following domain and ports (egress) must be allowed by the operator.

Network requirements for FM devices:

  • Domain: fm.teltonika.lt
  • Ports:
    • 5000 (TCP)
    • 6000 (TCP)

Network requirements for FT devices:

  • Domain: fota.teltonika.lt
  • Ports:
    • 5055 (UDP)
    • 5005 (TCP)

When using VPN SIM cards, you should still configure the domain in your configurator, not the plain IP address.

How to access FOTA WEB

FOTA WEB is reached using domain address https://fota.teltonika.lt. FOTA WEB uses HTTPS port 443, so if your network has HTTPS proxy service or is blocking outgoing traffic – make sure that this port is added to exceptions in network proxy service and firewall.

1. Invitation for FOTA WEB is being delivered to user e-mail. Press the URL to create a password for your account. 2. After pressing the URL Link you will be asked to create a password for your account. 3. Last step is logging into FOTA WEB with the newly created account by entering your email address and password for your account. Email address is the same as the address you've received the invitation.
FOTA Invitation.PNG
FOTA Web Password.PNG
FOTA Web Log in.PNG

Select company

At the top-right corner, you can find the Company selector button. Pressing on a button will open a list of parent and child companies. Selecting a company allows for filtering resources available such as devices, task groups, groups, users, and files. It is an easy way to separate resources and make sure that you are working with the correct ones. Company selector button behavior:

  • When a single company is selected, you will see the company button label change to the selected company's name.
  • When two or more companies are selected, you will see a number of companies selected instead of an icon and "Companies" label.
  • When nothing is selected, you will see everything available and "All companies" label.

Note: Every company has to be selected individually.

FOTA Web Allcompanies.png

Notifications

Notifications is located at the top-right corner of the page. Notifications will inform you when certain actions are completed such as devices firmware got updated, configuration got uploaded to or downloaded from the device and also notifies when devices are transferred from one company to another or moved from main company to child company. FOTA Web Notifications.png

FOTA Web availability expectations

Due to factors like system load and device network quality, Teltonika Telematics cannot guarantee immediate FOTA WEB task execution. To ensure optimal FOTA WEB performance, we recommend the following:

Scheduled Updates - Devices should follow a configured schedule on your devices to avoid overwhelming the system.

Staggered Deployment - Minimize simultaneous "web_connect" requests from multiple devices to maintain optimal system responsiveness and prevent peak server loads.

By adhering to these guidelines, you can maximize the efficiency and reliability of your device's updates using FOTA WEB.

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