Frequently Asked Questions - FAQ

• FM devices
  • Recommendations for filling a query description
  • How to start with FMB devices and Beacons?
  • Teltonika Vehicle Telematics device mounting instructions
  • RMA guidelines for FM devices
  • How to capture remote log from FM device?
  • Why my device is not sending data to server?
  • Where can I find PDF versions of FM manuals?
  • Requirements for eSIM
  • Sending SMS to FMB devices with 1nce platform
  • Auto APN feature for FM trackers
• CAN bus adapters

• Troubleshooting LV-CAN200, ALL-CAN300, CAN-CONTROL
• Connection scheme shows the use of a resistor. What power resistor should I choose?
• Connection scheme shows two CAN wires of the same color connected to one connector
• How to capture CAN adapter log from FMX1YX?
• How to capture CAN adapter log from FM device?
• How to update CAN adapter Over The Air
• Immobilizing and locking issues using CAN-Control with Immobilizer
• CAN adapter supported vehicles
• What to do if the FM device shows old program number instead of new configured one?

• Bluetooth solutions
  • How to connect OBD II Bluetooth Dongle to FMB device?
  • How to connect Bluetooth Hands Free adapter to FMB device?
  • How to add a BLE preset to the configurator?
  • How to debug FMB device over Android smartphone?
• OBD solutions
  • How to check available OBDII data?
  • How to capture OBDII data log?
• Selling solutions as your own
  • Changing brand on OEM devices