Difference between revisions of "Frequently Asked Questions - FAQ"
From Wiki Knowledge Base | Teltonika GPS
(Added TOC and adjusted the formatting) |
|||
| Line 1: | Line 1: | ||
__TOC__ | __TOC__ | ||
| − | == '''FM devices''' == | + | == '''Starting with Teltonika Telematics'''== |
| + | |||
| + | ===Firmware=== | ||
| + | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | ||
| + | |<strong>Can we delete records from the device memory?</strong> | ||
| + | |- | ||
| + | |You can clear devices memory by clicking "format" button in [Status] window. This will delete all stored records and start anew. You can also send SMS command "sdformat" to the device and it will do the same thing but remotely without the need to connect device to a computer. | ||
| + | |} | ||
| + | |||
| + | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | ||
| + | |<strong>Is it possible to show battery % of EYE sensors/beacons?</strong> | ||
| + | |- | ||
| + | |No, but it is possible to retrieve the battery voltage and estimate the remaining battery life. | ||
| + | More information about it can be found here: [https://wiki.teltonika-gps.com/view/EYE_FAQ#How_does_the_battery_voltage_translate_into_the_percentage_of_the_battery.3F How does the battery voltage translate into the percentage of the battery?] | ||
| + | Both EYE sensors and EYE Beacons can advertise their battery voltage | ||
| + | |} | ||
| + | |||
| + | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | ||
| + | |<strong>What is Autoscan and with how many Teltonika device models is this possible?</strong> | ||
| + | |- | ||
| + | |Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 has the Autoscan feature. | ||
| + | |} | ||
| + | |||
| + | {| class="wikitable mw-collapsible mw-collapsed" role="presentation" | ||
| + | |<strong>How to access the latest firmware and how to know when the latest firmware has been released?</strong> | ||
| + | |- | ||
| + | | The latest firmware release information is passed through the Teltonika newsletter. It is encouraged that you subscribe to this service to get real-time notifications about the releases. | ||
| + | Base firmware for all devices can also be found here: [[Firmware versions]] | ||
| + | |||
| + | |} | ||
| + | =='''FM devices'''== | ||
| + | |||
*[[Recommendations for filling a query description]] | *[[Recommendations for filling a query description]] | ||
*[[How to start with FMB devices and Beacons?]] | *[[How to start with FMB devices and Beacons?]] | ||
| Line 17: | Line 48: | ||
*[[Firmware versions]] | *[[Firmware versions]] | ||
| − | == '''CAN bus | + | =='''CAN bus adapters'''== |
{{FAQ_can_adapters}} | {{FAQ_can_adapters}} | ||
| − | == '''EYE Accessories''' == | + | =='''EYE Accessories'''== |
*[[EYE FAQ|Table of contents]] | *[[EYE FAQ|Table of contents]] | ||
*[[EYE FAQ#Questions%20about%20Power%20and%20Electrical%20characteristics|Questions about Power and Electrical characteristics]] | *[[EYE FAQ#Questions%20about%20Power%20and%20Electrical%20characteristics|Questions about Power and Electrical characteristics]] | ||
| Line 28: | Line 59: | ||
*[[EYE FAQ#Other%20questions%20.28Questions%20without%20category.29|Other questions (Questions without category)]] | *[[EYE FAQ#Other%20questions%20.28Questions%20without%20category.29|Other questions (Questions without category)]] | ||
| − | == '''Bluetooth® solutions''' == | + | =='''Bluetooth® solutions'''== |
*[[How to connect OBD II Bluetooth® Dongle to FMB device|How to connect OBD II Bluetooth® Dongle to FMB device?]] | *[[How to connect OBD II Bluetooth® Dongle to FMB device|How to connect OBD II Bluetooth® Dongle to FMB device?]] | ||
*[[How to connect Bluetooth® Hands Free adapter to FMB device|How to connect Bluetooth® Hands Free adapter to FMB device?]] | *[[How to connect Bluetooth® Hands Free adapter to FMB device|How to connect Bluetooth® Hands Free adapter to FMB device?]] | ||
| Line 41: | Line 72: | ||
*[[BLE broadcast service ID configuration]] | *[[BLE broadcast service ID configuration]] | ||
| − | == '''OBD solutions''' == | + | =='''OBD solutions'''== |
*[[How to check available OBDII data?]] | *[[How to check available OBDII data?]] | ||
*[[How to capture OBDII data log?]] | *[[How to capture OBDII data log?]] | ||
| Line 47: | Line 78: | ||
*[[OEM_Parameters|How to enable OEM Parameters?]] | *[[OEM_Parameters|How to enable OEM Parameters?]] | ||
| − | == '''Serial interface solutions''' == | + | =='''Serial interface solutions'''== |
*[[Modbus slave integration with FMX125/FMX640]] | *[[Modbus slave integration with FMX125/FMX640]] | ||
| − | == '''Selling solutions as your own''' == | + | =='''Selling solutions as your own'''== |
*[[Changing brand on OEM devices]] | *[[Changing brand on OEM devices]] | ||
| − | == '''IoT portal''' == | + | =='''IoT portal'''== |
*[[Sending free and unlimited SMS with IoT Platform (Truphone)]] | *[[Sending free and unlimited SMS with IoT Platform (Truphone)]] | ||
*[[How to check Outbound SMS usage with IoT Platform (Truphone)]] | *[[How to check Outbound SMS usage with IoT Platform (Truphone)]] | ||
| Line 60: | Line 91: | ||
*[[How to manually Top-up SIM Cards (Truphone)]] | *[[How to manually Top-up SIM Cards (Truphone)]] | ||
| − | == '''Encryption''' == | + | =='''Encryption'''== |
*[[TLS/DTLS implementation for Flespi using OpenSSL]]<!-- | *[[TLS/DTLS implementation for Flespi using OpenSSL]]<!-- | ||
**[[How to create a data usage report on the IoT portal (Truphone)]] | **[[How to create a data usage report on the IoT portal (Truphone)]] | ||
Revision as of 11:03, 10 January 2024
Main Page > Frequently Asked Questions - FAQStarting with Teltonika Telematics
Firmware
| Can we delete records from the device memory? |
| You can clear devices memory by clicking "format" button in [Status] window. This will delete all stored records and start anew. You can also send SMS command "sdformat" to the device and it will do the same thing but remotely without the need to connect device to a computer. |
| Is it possible to show battery % of EYE sensors/beacons? |
| No, but it is possible to retrieve the battery voltage and estimate the remaining battery life.
More information about it can be found here: How does the battery voltage translate into the percentage of the battery? Both EYE sensors and EYE Beacons can advertise their battery voltage |
| What is Autoscan and with how many Teltonika device models is this possible? |
| Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 has the Autoscan feature. |
| How to access the latest firmware and how to know when the latest firmware has been released? |
| The latest firmware release information is passed through the Teltonika newsletter. It is encouraged that you subscribe to this service to get real-time notifications about the releases.
Base firmware for all devices can also be found here: Firmware versions |
FM devices
- Recommendations for filling a query description
- How to start with FMB devices and Beacons?
- Teltonika Vehicle Telematics device mounting instructions
- RMA guidelines
- How to capture remote log from FM device?
- How to capture remote Tacho log from FM device?
- Why my device is not sending data to server?
- Where can I find PDF versions of FM manuals?
- Requirements for eSIM
- Sending SMS to FMB devices with 1nce platform
- Auto APN feature for FM trackers
- How to set up Eco Driving in Wialon app
- Frequency Bands
- Firmware versions
CAN bus adapters
- Troubleshooting LV-CAN200, ALL-CAN300, CAN-CONTROL
- Connection scheme shows the use of a resistor. What power resistor should I choose?
- Connection scheme shows two CAN wires of the same color connected to one connector
- How to capture CAN adapter log from FMX1YX?
- How to capture CAN adapter log from FM device?
- How to update CAN adapter Over The Air
- Immobilizing and locking issues using CAN-Control with Immobilizer
- CAN adapter supported vehicles
- What to do if the FM device shows old program number instead of new configured one?
EYE Accessories
- Table of contents
- Questions about Power and Electrical characteristics
- Questions about EYE Accessory configuration (EYE APP)
- Questions about FMBxxx compatibility with EYE Accessories
- Questions about Protocols
- Other questions (Questions without category)
Bluetooth® solutions
- How to connect OBD II Bluetooth® Dongle to FMB device?
- How to connect Bluetooth® Hands Free adapter to FMB device?
- How to add a BLE preset to the configurator?
- How to debug FMB device over Android smartphone?
- Making Custom BLE Sensor configuration and preset
- How to capture ELA Beacon internal battery voltage?
- How to read data from TZ-BT04/05/05B sensor
- How to read data from BLE Sensors
- How to read data from BLE Beacons
- Advanced Beacon Capturing Configuration
- BLE broadcast service ID configuration
OBD solutions
- How to check available OBDII data?
- How to capture OBDII data log?
- OBD supported vehicle list
- How to enable OEM Parameters?
Serial interface solutions
Selling solutions as your own
IoT portal
- Sending free and unlimited SMS with IoT Platform (Truphone)
- How to check Outbound SMS usage with IoT Platform (Truphone)
- Creating Auto Top Up / Low Data notification rule (Truphone)
- How to check Top-up usage with IoT Platform (Truphone)
- How to manually Top-up SIM Cards (Truphone)
