Frequently Asked Questions - FAQ

• FM devices
  • Recommendations for filling a query description
  • How to start with FMB devices and Beacons?
  • Teltonika Vehicle Telematics device mounting instructions
  • RMA guidelines
  • How to capture remote log from FM device?
  • Why my device is not sending data to server?
  • Where can I find PDF versions of FM manuals?
  • Requirements for eSIM
  • Sending SMS to FMB devices with 1nce platform
  • Auto APN feature for FM trackers
  • How to set up Eco Driving in Wialon app
  • Frequency Bands
  • .NET Runtime for Desktop installation
• CAN bus adapter

• Troubleshooting LV-CAN200, ALL-CAN300, CAN-CONTROL
• Connection scheme shows the use of a resistor. What power resistor should I choose?
• Connection scheme shows two CAN wires of the same color connected to one connector
• How to capture CAN adapter log from FMX1YX?
• How to capture CAN adapter log from FM device?
• How to update CAN adapter Over The Air
• Immobilizing and locking issues using CAN-Control with Immobilizer
• CAN adapter supported vehicles
• What to do if the FM device shows old program number instead of new configured one?

• EYE Accessories
  • Table of contents
  • Questions about Power and Electrical characteristics
  • Questions about EYE Accessory configuration (EYE APP)
  • Questions about FMBxxx compatibility with EYE Accessories
  • Questions about Protocols
  • Other questions (Questions without category)

• Bluetooth solutions
  • How to connect OBD II Bluetooth Dongle to FMB device?
  • How to connect Bluetooth Hands Free adapter to FMB device?
  • How to add a BLE preset to the configurator?
  • How to debug FMB device over Android smartphone?
  • Making Custom BLE Sensor configuration and preset
  • How to capture ELA Beacon internal battery voltage?

• OBD solutions
  • How to check available OBDII data?
  • How to capture OBDII data log?
  • OBD supported vehicle list

• Selling solutions as your own
  • Changing brand on OEM devices

• IoT portal
  • Sending free and unlimited SMS with IoT Platform (Truphone)
  • How to check Outbound SMS usage with IoT Platform (Truphone)
  • Creating Auto Top Up / Low Data notification rule (Truphone)
  • How to create a data usage report on the IoT portal (Truphone)