Frequently Asked Questions - FAQ
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FM devices
- Starting with Teltonika Telematics
- Recommendations for filling a query description
- How to start with FMB devices and Beacons?
- Teltonika Vehicle Telematics device mounting instructions
- RMA guidelines
- How to correctly fill the Helpdesk ticket?
- How to capture remote log from FM device?
- How to capture remote Tacho log from FM device?
- Why my device is not sending data to server?
- Where can I find PDF versions of FM manuals?
- Requirements for eSIM
- Sending SMS to FMB devices with 1nce platform
- Auto APN feature for FM trackers
- How to set up Eco Driving in Wialon app
- Frequency Bands
- Firmware versions
CAN bus adapters
- Troubleshooting LV-CAN200, ALL-CAN300, CAN-CONTROL
- Connection scheme shows the use of a resistor. What power resistor should I choose?
- Connection scheme shows two CAN wires of the same color connected to one connector
- How to capture CAN adapter log from FMX1YX?
- How to capture CAN adapter log from FM device?
- How to update CAN adapter Over The Air
- Immobilizing and locking issues using CAN-Control with Immobilizer
- CAN adapter supported vehicles
- What to do if the FM device shows old program number instead of new configured one?
EYE Accessories
- Table of contents
- Questions about Power and Electrical characteristics
- Questions about EYE Accessory configuration (EYE APP)
- Questions about FMBxxx compatibility with EYE Accessories
- Questions about Protocols
- Other questions (Questions without category)
Bluetooth® solutions
- How to connect OBD II Bluetooth® Dongle to FMB device?
- How to connect Bluetooth® Hands Free adapter to FMB device?
- How to add a BLE preset to the configurator?
- How to debug FMB device over Android smartphone?
- Making Custom BLE Sensor configuration and preset
- How to capture ELA Beacon internal battery voltage?
- How to read data from TZ-BT04/05/05B sensor
- How to read data from BLE Sensors
- How to read data from BLE Beacons
- Advanced Beacon Capturing Configuration
- BLE broadcast service ID configuration
OBD solutions
- How to check available OBDII data?
- How to capture OBDII data log?
- OBD supported vehicle list
- How to enable OEM Parameters?
- OBD II TO FMS ADAPTER AND J1939 SUPPORT IN FMx003
Serial interface solutions
Selling solutions as your own
IoT portal
- Sending free and unlimited SMS with IoT Platform (Truphone)
- How to check Outbound SMS usage with IoT Platform (Truphone)
- Creating Auto Top Up / Low Data notification rule (Truphone)
- How to check Top-up usage with IoT Platform (Truphone)
- How to manually Top-up SIM Cards (Truphone)
