Difference between revisions of "How to capture OBDII data log?"

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Here are steps how to capture OBDII log from teltonika devices with OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
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===Description===
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#1) Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device. 2) Start vehicle engine (skip if vehicle is deployed)  3) Send following '''SMS commands''' to teltonika tracker:
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Here are steps how to capture OBDII log from Teltonika devices with Bluetooth® OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
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#* If you have set SMS login and password:<code>login pass sdformat</code> <code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code>
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#Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
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#* IIf SMS login and password are not set leave two spaces before command:  <code>sdformat</code>
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#'''Start vehicle engine''' (skip if vehicle is deployed)   
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#* If you have set SMS login and password   <code>log2sdfilterset 0;2;4;7;1</code>
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#Send following '''SMS commands''' to Teltonika tracker:
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#* If SMS login and password are not set leave two spaces before command:  <code>log2sdfilterset 0;2;4;7;1</code>If command <code>log2sdfilterset</code> was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:5</code> then you can restart the device
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##If you have set SMS login and password:<code>login pass sdformat</code><br>'''Note:''' This will delete all previous DUMP logs without and records that have not been sent yet.<br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>
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#* If you have set SMS login and password: <code>login pass cpureset</code>
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##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:
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#* If SMS login and password are not set leave two spaces before command:  <code>cpureset</code> Filter description:  Filter 0 - default filters (No additional data)  Filter 2 - turn on AVL record creation filter  Filter 4 - turn on CAN adapter filter  Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII BT dongle)  Filter 1 - save installed filters to memory after restart  4) After the SMS response message CAN adapter log capturing has been started.  5) Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine.(skip if vehicle is deployed) 6) '''Download''' captured log (dump) files.
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##*'''Filter 0''' - default filters (No additional data)
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#*[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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##*'''Filter 2''' - turns on AVL record creation filter
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#*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span>2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:
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##*'''Filter 4''' - turns on incoming CAN/OBDII data filter
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#**If you have set SMS login and password: <code>login pass web_connect</code>
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##*'''Filter 7''' - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT
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#**If SMS login and password are not set leave two spaces before command: <code><span>aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>
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##*'''Filter 1''' - saves installed filters to memory after restart<br>'''Note:''' If you are using bluetooth OBDII dongle use <code>log2sdfilterset 0;2;4;7;1</code> instead of <code>log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received
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#After you have downloaded log files send following '''SMS command''' to FMX1YX device:
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##If you have set SMS login and password: <code>login pass cpureset</code>
 
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##If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>
 
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#After the SMS response message CAN adapter log capturing has been started.   
 
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#Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed)
 
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#'''Download''' captured log (dump) files.
 
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#
 
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==== Using '''Teltonika Configurator''' ====
 
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[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
 
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#
 
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==== Using '''FOTA WEB''' ====
 
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<p>[[File:FOTAWEB v2.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB v2.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]].<br>To start download process at once send following SMS command:
 
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#*If you have set SMS login and password: <code>login pass web_connect</code>
 
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]]
 
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#After you have downloaded log files send following '''SMS command''' to Teltonika device:
 
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
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#*If SMS login and password are not set leave two spaces before command: <code><span>aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
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[[Category: Frequently Asked Questions - FAQ]]
 

Revision as of 13:05, 22 December 2020

Main Page > Frequently Asked Questions - FAQ > How to capture OBDII data log?

Here are steps how to capture OBDII log from teltonika devices with OBDII dongle or directly supporting OBDII data reading

This functionality is available after 03.08.00 firmware version.

  1. 1) Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device. 2) Start vehicle engine (skip if vehicle is deployed) 3) Send following SMS commands to teltonika tracker:
    • If you have set SMS login and password:login pass sdformat Note:This will delete all previous DUMP logs without and records that have not been sent yet.
    • IIf SMS login and password are not set leave two spaces before command: sdformat
    • If you have set SMS login and password log2sdfilterset 0;2;4;7;1
    • If SMS login and password are not set leave two spaces before command: log2sdfilterset 0;2;4;7;1If command log2sdfilterset was sent correctly you should receive SMS Response:Enabled Trace Filters:5 then you can restart the device
    • If you have set SMS login and password: login pass cpureset
    • If SMS login and password are not set leave two spaces before command: cpureset Filter description: Filter 0 - default filters (No additional data) Filter 2 - turn on AVL record creation filter Filter 4 - turn on CAN adapter filter Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII BT dongle) Filter 1 - save installed filters to memory after restart 4) After the SMS response message CAN adapter log capturing has been started. 5) Wait at least 5 minutes to get enough OBDII data and turn off vehicle engine.(skip if vehicle is deployed) 6) Download captured log (dump) files.
    • Dumpfilesfromcfg.gif

      Please check Status info→Maintenance→Log/Dump and download dump YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip.

    • Using FOTA WEB
      FOTAWEB.gif
      Enter FOTA WEB → Press on Devices tab → Select your device and press Fota actions.png → Download from device → Continuous log files (2) (2 files. Each log size up to 1 MB)→Fota download.png. To start download process at once send following SMS command:
      • If you have set SMS login and password: login pass web_connect
      • If SMS login and password are not set leave two spaces before command: aaweb_connect

        If command was sent correctly you should receive SMS Response:web_connect resp:OK

        To find downloaded log press on device Fota moreinfo.png icon→Go to CONT.LOGS tab→Download IMEI_TIMESTAMP.zip

  2. After you have downloaded log files send following SMS command to FMX1YX device:
    • If you have set SMS login and password: login pass log2sdfilterset 0
    • If SMS login and password are not set leave two spaces before command: aalog2sdfilterset 0

      If command was sent correctly you should receive SMS Response:Enabled Trace Filters:1

  3. These log (dump) files can be read only with special software. Provide these files to your Teltonika Sales manager or Teltonika Support team for further investigation.
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