Difference between revisions of "How to capture OBDII data log?"

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Here are steps how to capture OBDII log from Teltonika devices with Bluetooth OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
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===Description===
 
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Here are steps how to capture OBDII log from Teltonika devices with Bluetooth® OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p>
 
 
#Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
 
#Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
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#'''Start vehicle engine''' (skip if vehicle is deployed)   
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#Start vehicle engine (skip if vehicle is deployed)   
 
#Send following '''SMS commands''' to Teltonika tracker:
 
#Send following '''SMS commands''' to Teltonika tracker:
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##If you have set SMS login and password:<code>login pass sdformat</code><br>'''Note:''' This will delete all previous DUMP logs without and records that have not been sent yet.<br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>
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##If you have set SMS login and password:<code>login pass sdformat</code><br><code>'''Note:'''This will delete all previous DUMP logs without and records that have not been sent yet.</code><br>If SMS login and password are not set leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>sdformat</code>
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##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:
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##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description:   Filter 0 - default filters (No additional data)<br>Filter 2 - turn on AVL record creation filter<br>Filter 4 - turn on CAN adapter filter<br>Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT)<br>Filter 1 - save installed filters to memory after restart   <br><code>'''Note:'''If you are using bluetooth OBDII dongle use log2sdfilterset 0;2;4;7;1 instead of log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received
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##*'''Filter 0''' - default filters (No additional data)
 
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##*'''Filter 2''' - turns on AVL record creation filter
 
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##*'''Filter 4''' - turns on incoming CAN/OBDII data filter
 
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##*'''Filter 7''' - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT
 
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##*'''Filter 1''' - saves installed filters to memory after restart<br>'''Note:''' If you are using bluetooth OBDII dongle use <code>log2sdfilterset 0;2;4;7;1</code> instead of <code>log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received
 
 
##If you have set SMS login and password: <code>login pass cpureset</code>
 
##If you have set SMS login and password: <code>login pass cpureset</code>
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##If SMS login and password are not set, then leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>
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##If SMS login and password are not set leave two spaces before command:  <code><span style="color:#f8f9fa">aa</span>cpureset</code>
 
#After the SMS response message CAN adapter log capturing has been started.   
 
#After the SMS response message CAN adapter log capturing has been started.   
 
#Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed)
 
#Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed)
 
#'''Download''' captured log (dump) files.
 
#'''Download''' captured log (dump) files.
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#
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#*Using '''Teltonika Configurator'''[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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==== Using '''Teltonika Configurator''' ====
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#*Using '''FOTA WEB'''[[File:FOTAWEB.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions.png|90px|link=]] → '''Download from device''' → '''Continuous log files (2)''' (<span>2 files. Each log size up to 1 MB</span>)→[[File:Fota_download.png|90px|link=]]. To start download process at once send following SMS command:
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[[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p>
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#**If you have set SMS login and password: <code>login pass web_connect</code>
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#
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#**If SMS login and password are not set leave two spaces before command: <code><span>aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on device [[File:Fota_moreinfo.png|link=]] icon→Go to '''CONT.LOGS tab'''→Download <code>IMEI_TIMESTAMP.zip</code></p>
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==== Using '''FOTA WEB''' ====
 
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<p>[[File:FOTAWEB v2.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB v2.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]].<br>To start download process at once send following SMS command:
 
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#*If you have set SMS login and password: <code>login pass web_connect</code>
 
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#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]]
 
 
#After you have downloaded log files send following '''SMS command''' to Teltonika device:
 
#After you have downloaded log files send following '''SMS command''' to Teltonika device:
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
 
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code>
 
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
 
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p>
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation.
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#These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation.
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[[Category: Frequently Asked Questions - FAQ]]
 

Revision as of 12:42, 22 December 2020

Main Page > Frequently Asked Questions - FAQ > How to capture OBDII data log?

Here are steps how to capture OBDII log from Teltonika devices with Bluetooth OBDII dongle or directly supporting OBDII data reading

This functionality is available after 03.08.00 firmware version.

  1. Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
  2. Start vehicle engine (skip if vehicle is deployed)
  3. Send following SMS commands to Teltonika tracker:
    1. If you have set SMS login and password:login pass sdformat
      Note:This will delete all previous DUMP logs without and records that have not been sent yet.
      If SMS login and password are not set leave two spaces before command: aasdformat
    2. If you have set SMS login and password:login pass log2sdfilterset 0;2;4;1
      If SMS login and password are not set leave two spaces before command: aalog2sdfilterset 0;2;4;1
      Filter description: Filter 0 - default filters (No additional data)
      Filter 2 - turn on AVL record creation filter
      Filter 4 - turn on CAN adapter filter
      Filter 7 - BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT)
      Filter 1 - save installed filters to memory after restart
      Note:If you are using bluetooth OBDII dongle use log2sdfilterset 0;2;4;7;1 instead of log2sdfilterset 0;2;4;1
      If command log2sdfilterset was sent correctly:
      SMS Response will be: Enabled Trace Filters:5 or Enabled Trace Filters:4 depending on the sent command. You can restart the device after correct response is received
    3. If you have set SMS login and password: login pass cpureset
    4. If SMS login and password are not set leave two spaces before command: aacpureset
  4. After the SMS response message CAN adapter log capturing has been started.
  5. Wait at least 5 minutes to get enough OBDII data and turn off vehicle engine (skip if vehicle is deployed)
  6. Download captured log (dump) files.
    • Using Teltonika Configurator
      Dumpfilesfromcfg.gif

      Please check Status info→Maintenance→Log/Dump and download dump YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip.

    • Using FOTA WEB
      FOTAWEB.gif
      Enter FOTA WEB → Press on Devices tab → Select your device and press Fota actions.png → Download from device → Continuous log files (2) (2 files. Each log size up to 1 MB)→Fota download.png. To start download process at once send following SMS command:
      • If you have set SMS login and password: login pass web_connect
      • If SMS login and password are not set leave two spaces before command: aaweb_connect

        If command was sent correctly you should receive SMS Response:web_connect resp:OK

        To find downloaded log press on device Fota moreinfo.png icon→Go to CONT.LOGS tab→Download IMEI_TIMESTAMP.zip

  7. After you have downloaded log files send following SMS command to Teltonika device:
    • If you have set SMS login and password: login pass log2sdfilterset 0
    • If SMS login and password are not set leave two spaces before command: aalog2sdfilterset 0

      If command was sent correctly you should receive SMS Response:Enabled Trace Filters:1

  8. These log (dump) files can be read only with special software. Provide these files to your Teltonika Sales manager or Teltonika Support team for further investigation.
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