Difference between revisions of "How to capture OBDII data log?"
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− | Here are steps how to capture OBDII log from Teltonika devices with | + | __TOC__ |
+ | ===Description=== | ||
+ | Here are steps how to capture OBDII log from Teltonika devices with Bluetooth® OBDII dongle or directly supporting OBDII data reading<p>This functionality is available after '''03.08.00''' firmware version.</p> | ||
#Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device. | #Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device. | ||
− | #Start vehicle engine (skip if vehicle is deployed) | + | #'''Start vehicle engine''' (skip if vehicle is deployed) |
#Send following '''SMS commands''' to Teltonika tracker: | #Send following '''SMS commands''' to Teltonika tracker: | ||
− | ##If you have set SMS login and password:<code>login pass sdformat</code><br | + | ##If you have set SMS login and password:<code>login pass sdformat</code><br>'''Note:''' This will delete all previous DUMP logs without and records that have not been sent yet.<br>If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>sdformat</code> |
− | ##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description: | + | ##If you have set SMS login and password:<code>login pass log2sdfilterset 0;2;4;1</code><br>If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0;2;4;1</code><br>Filter description: |
− | + | ##*'''Filter 0''' - default filters (No additional data) | |
+ | ##*'''Filter 2''' - turns on AVL record creation filter | ||
+ | ##*'''Filter 4''' - turns on incoming CAN/OBDII data filter | ||
+ | ##*'''Filter 7''' - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT | ||
+ | ##*'''Filter 1''' - saves installed filters to memory after restart<br>'''Note:''' If you are using bluetooth OBDII dongle use <code>log2sdfilterset 0;2;4;7;1</code> instead of <code>log2sdfilterset 0;2;4;1</code><br>If command <code>log2sdfilterset</code> was sent correctly:<br>SMS Response will be: <code>Enabled Trace Filters:5</code> or <code>Enabled Trace Filters:4</code> depending on the sent command. You can restart the device after correct response is received | ||
##If you have set SMS login and password: <code>login pass cpureset</code> | ##If you have set SMS login and password: <code>login pass cpureset</code> | ||
− | ##If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> | + | ##If SMS login and password are not set, then leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>cpureset</code> |
#After the SMS response message CAN adapter log capturing has been started. | #After the SMS response message CAN adapter log capturing has been started. | ||
#Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed) | #Wait at least '''5 minutes''' to get enough OBDII data and '''turn off''' vehicle engine (skip if vehicle is deployed) | ||
#'''Download''' captured log (dump) files. | #'''Download''' captured log (dump) files. | ||
− | # | + | # |
− | # | + | ==== Using '''Teltonika Configurator''' ==== |
− | # | + | [[File:dumpfilesfromcfg.gif|center|link=https://wiki.teltonika-gps.com/view/File:Dumpfilesfromcfg.gif]]<p>Please check [[FMB120_Status_info#Maintenance|Status info→Maintenance→Log/Dump]] and download dump <code>YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip</code>.</p> |
− | # | + | # |
+ | ==== Using '''FOTA WEB''' ==== | ||
+ | <p>[[File:FOTAWEB v2.gif|center|link=https://wiki.teltonika-gps.com/view/File:FOTAWEB v2.gif]]Enter FOTA WEB → Press on '''Devices''' tab → Select your device and press [[File:Fota_actions_v2.png|110px|link=]] → '''Task type''' → '''Receive internal log (5)''' (5 <span>files. Each log size up to 1 MB</span>)→[[File:Fota_download_v2.png|90px|link=]].<br>To start download process at once send following SMS command: | ||
+ | #*If you have set SMS login and password: <code>login pass web_connect</code> | ||
+ | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>web_connect</code><p>If command was sent correctly you should receive SMS Response:<code>web_connect resp:OK</code></p><p>To find downloaded log press on '''Tasks''' tab→Find your device by IMEI and Task type '''Received internal log'''→Download <code>IMEI_logs_TIMESTAMP.zip</code> as showed below:</p>[[File:Receive internal log.png|450px|link=]] | ||
#After you have downloaded log files send following '''SMS command''' to Teltonika device: | #After you have downloaded log files send following '''SMS command''' to Teltonika device: | ||
#*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code> | #*If you have set SMS login and password: <code>login pass log2sdfilterset 0</code> | ||
#*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p> | #*If SMS login and password are not set leave two spaces before command: <code><span style="color:#f8f9fa">aa</span>log2sdfilterset 0</code><p>If command was sent correctly you should receive SMS Response:<code>Enabled Trace Filters:1</code></p> | ||
− | #These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Sales manager''' or '''Teltonika Support team''' for further investigation. | + | #These log (dump) files can be read only with '''special software'''. Provide these files to your '''Teltonika Telematics Sales manager''' or '''Teltonika Telematics Support team''' for further investigation. |
+ | |||
+ | [[Category: Frequently Asked Questions - FAQ]] |
Latest revision as of 16:17, 28 December 2023
Main Page > Frequently Asked Questions - FAQ > How to capture OBDII data log?Description
Here are steps how to capture OBDII log from Teltonika devices with Bluetooth® OBDII dongle or directly supporting OBDII data reading
This functionality is available after 03.08.00 firmware version.
- Make sure that the CAN adapter is connected properly to the vehicle and to the FMB1YX series device.
- Start vehicle engine (skip if vehicle is deployed)
- Send following SMS commands to Teltonika tracker:
- If you have set SMS login and password:
login pass sdformat
Note: This will delete all previous DUMP logs without and records that have not been sent yet.
If SMS login and password are not set, then leave two spaces before command:aasdformat
- If you have set SMS login and password:
login pass log2sdfilterset 0;2;4;1
If SMS login and password are not set, then leave two spaces before command:aalog2sdfilterset 0;2;4;1
Filter description:- Filter 0 - default filters (No additional data)
- Filter 2 - turns on AVL record creation filter
- Filter 4 - turns on incoming CAN/OBDII data filter
- Filter 7 - turns on BT3 connection filter (only needed when troubleshooting OBDII devices connected via BT
- Filter 1 - saves installed filters to memory after restart
Note: If you are using bluetooth OBDII dongle uselog2sdfilterset 0;2;4;7;1
instead oflog2sdfilterset 0;2;4;1
If commandlog2sdfilterset
was sent correctly:
SMS Response will be:Enabled Trace Filters:5
orEnabled Trace Filters:4
depending on the sent command. You can restart the device after correct response is received
- If you have set SMS login and password:
login pass cpureset
- If SMS login and password are not set, then leave two spaces before command:
aacpureset
- If you have set SMS login and password:
- After the SMS response message CAN adapter log capturing has been started.
- Wait at least 5 minutes to get enough OBDII data and turn off vehicle engine (skip if vehicle is deployed)
- Download captured log (dump) files.
Using Teltonika Configurator
Please check Status info→Maintenance→Log/Dump and download dump YYYY_MM_DD_HH_MM_SS_FMB1YX_IMEI_Dump.zip
.
Using FOTA WEB
Enter FOTA WEB → Press on Devices tab → Select your device and press → Task type → Receive internal log (5) (5 files. Each log size up to 1 MB)→
.
To start download process at once send following SMS command:
- If you have set SMS login and password:
login pass web_connect
- If SMS login and password are not set leave two spaces before command:
aaweb_connect
If command was sent correctly you should receive SMS Response:
web_connect resp:OK
To find downloaded log press on Tasks tab→Find your device by IMEI and Task type Received internal log→Download
IMEI_logs_TIMESTAMP.zip
as showed below:
- If you have set SMS login and password:
- After you have downloaded log files send following SMS command to Teltonika device:
- If you have set SMS login and password:
login pass log2sdfilterset 0
- If SMS login and password are not set leave two spaces before command:
aalog2sdfilterset 0
If command was sent correctly you should receive SMS Response:
Enabled Trace Filters:1
- If you have set SMS login and password:
- These log (dump) files can be read only with special software. Provide these files to your Teltonika Telematics Sales manager or Teltonika Telematics Support team for further investigation.