How to capture CAN adapter log from FM device?
Solution applies for these devices
FMA110 FMA120 FMB630 FMB640 FM6320 FM6300 FM3612 FM3622 FM36M1
Here are steps how to capture LV-CAN200, ALL-CAN300, CAN-CONTROL log from FM series devices.
- Follow 1 and 2 step from "How to capture remote log from FM device?".
- Make sure that CAN adapter is connected properly to the vehicle and to FM series device.
- Start vehicle engine.
- Send following SMS command to FM device:
- If you have set SMS login and password:
login pass log2srv 1,7,APN,APNusername,APNpassword,IP,port,300,0”
APN - Operator APN name of the SIM card, which is inserted into the device from which the log will be captured.
APNusername - Operator APN username of the SIM card, which is inserted into the device from which the log will be captured.
APNpassword - Operator APN password of the SIM card, which is inserted into the device from which the log will be captured.
IP - External IP address of the computer to which the device will connect.
port - Opened TCP port (used in Hercules) of external ip address to which the device will connect.
Command example:
opa opa log2srv 1,7,banga,,,212.59.13.226,7056,300,0
- If SMS login and password are not set leave two spaces before command:
aalog2srv 1,7,APN,APNusername,APNpassword,IP,port,300,0”
If command was sent correctly you should receive SMS Response:
Up to 5 minutes delay could appear if wrongLOG2SRV OK=1, 7, IP, port, 300, 0
log2srv
commands settings will be sent, during that time no SMS or GPRS command could be received. SMS will be hanging, after timeout, hanging SMS’s will be proceeded.
- If you have set SMS login and password:
- After successful SMS response device will start streaming log to Hercules program. (1) Logfile bytes will start increasing and (2) connected device will appear. Device log will be captured for 5 minutes.
If you want to stop log capturing immediately send following SMS command to FM device:
- If you have set SMS login and password:
login pass log2srvstop
- If SMS login and password are not set leave two spaces before command:
aalog2srvstop
- If you have set SMS login and password:
- Provide captured log to your Teltonika Sales manager or Teltonika Support team for further investigation.